NEMO Presents: Portland Looking Up -Artwork by Chris Donnelly

Join us Friday, August 7, 2009 for the opening reception of Portland Looking Up – featuring the paintings and carvings of artist Chris Donnelly.

Portland Looking Up will highlight Chris Donnelly’s work of paintings and carvings. The exhibit will focus on Donnelly’s travels through Portland, where he became captivated by the shapes of the industrial water towers, and their contrast to the neighborhoods below.

Discovering Portland by bicycle last summer, Chris noticed the shapes quietly looming overhead. Like floating ships or low-tech space ships at rest just above the neighborhoods, these water towers have a presence. As if monuments from a bygone era, they fade into the landscape despite their size and visibility. These giant vessels venerate our most precious resource. The striking blue sky of Portland summer provides the backdrop for these strong shapes. While strong and industrial looking, their round shapes and patina create a friendly character. Painting these pictures helped Chris get to know Portland.

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The folks at Twitter have put together a fine deck of slides for businesses who are still struggling with how to use the Twitter platform. The same insights can be used for personal tweeting too but I prefer to see Twitter as a very effective business tool. Below is one of the slides that explains you don’t even need a Twitter account if you want to listen to what people are saying about your brand. The slides are a must read for all businesses or business owners. Download the PDF here.

(l to r) @adognamedpants @pampelmoose @motorcoatdave – pic:Cathy Cheney | Portland Business Journal

The Portland Business Journal ran an article today about the head-to-head that the Portland Advertising Federation and their Rosey Awards show is having with the the Noseys, a non-federated, creative community inspired subversive start-up. The Noseys campaign began on Twitter and has been supported solely by the local creative community that objected to the Rosey Awards’ ‘talking smack’ campaign.

The Noseys is a clear example of how ‘owning the message’ online will always be a difficult task. In this case the PAF president, Jerry Ketel of local ad firm Leopold Ketel, embraced the subversive nature of the Noseys campaign and immediately embraced it. The Noseys viral campaign has now moved beyond the web as this article shows.

Synopsis – No money, grassroots, community support, Flickr and Twitter = Nosey Awards

@noseyawards @adognamedpants @motorcoatdave @pampelmoose

Nike Stages a Takeover of Fuel TV for 6.0 Line

Starbucks Drops Name on Seattle Store and adds Alcohol

Razorfish Study Says Brands Aren’t Doing Enough to Engage Consumers on the Social Web

Music Critic Curmudgeon Tells Blogs and Twitter to Get Off His Lawn

GE Smart grid yields net-zero energy home

How Not To Use Twitter Author Alice Hoffman Takes a Beating from the Twitterverse

“Facing the Future” as delivered by HRH The Prince of Wales, St James’s Palace State Apartments, London

From the Who, How, Now series, Bonus parts four and five.

Bryce Kanights shares memories from his early days skating with San Francisco crew the Sick Boys, his first years at Thrasher Magazine, and what skateboarding is to him.

Bryce Kanights- Bonus- Part 4 from Nemo Entertainment on Vimeo.

Bryce Kanights explains his passion and dedication to skateboarding, shares his time capsule of magazines and memories.

Bryce Kanights- Bonus- Part 5 from Nemo Entertainment on Vimeo.

Part three from the Who, How, Now series.  Bryce Kanights takes his dog to the park, then meets up with Chet Childress to skate.

Bryce Kanights- Part 3 of 3 from Nemo Entertainment on Vimeo.

From the Official Google Blog:

Introducing the Google Chrome OS
7/07/2009 09:37:00 PM
It’s been an exciting nine months since we launched the Google Chrome browser. Already, over 30 million people use it regularly. We designed Google Chrome for people who live on the web — searching for information, checking email, catching up on the news, shopping or just staying in touch with friends. However, the operating systems that browsers run on were designed in an era where there was no web. So today, we’re announcing a new project that’s a natural extension of Google Chrome — the Google Chrome Operating System. It’s our attempt to re-think what operating systems should be.

Google Chrome OS is an open source, lightweight operating system that will initially be targeted at netbooks. Later this year we will open-source its code, and netbooks running Google Chrome OS will be available for consumers in the second half of 2010. Because we’re already talking to partners about the project, and we’ll soon be working with the open source community, we wanted to share our vision now so everyone understands what we are trying to achieve.

Speed, simplicity and security are the key aspects of Google Chrome OS. We’re designing the OS to be fast and lightweight, to start up and get you onto the web in a few seconds. The user interface is minimal to stay out of your way, and most of the user experience takes place on the web. And as we did for the Google Chrome browser, we are going back to the basics and completely redesigning the underlying security architecture of the OS so that users don’t have to deal with viruses, malware and security updates. It should just work.

Google Chrome OS will run on both x86 as well as ARM chips and we are working with multiple OEMs to bring a number of netbooks to market next year. The software architecture is simple — Google Chrome running within a new windowing system on top of a Linux kernel. For application developers, the web is the platform. All web-based applications will automatically work and new applications can be written using your favorite web technologies. And of course, these apps will run not only on Google Chrome OS, but on any standards-based browser on Windows, Mac and Linux thereby giving developers the largest user base of any platform.

Google Chrome OS is a new project, separate from Android. Android was designed from the beginning to work across a variety of devices from phones to set-top boxes to netbooks. Google Chrome OS is being created for people who spend most of their time on the web, and is being designed to power computers ranging from small netbooks to full-size desktop systems. While there are areas where Google Chrome OS and Android overlap, we believe choice will drive innovation for the benefit of everyone, including Google.

We hear a lot from our users and their message is clear — computers need to get better. People want to get to their email instantly, without wasting time waiting for their computers to boot and browsers to start up. They want their computers to always run as fast as when they first bought them. They want their data to be accessible to them wherever they are and not have to worry about losing their computer or forgetting to back up files. Even more importantly, they don’t want to spend hours configuring their computers to work with every new piece of hardware, or have to worry about constant software updates. And any time our users have a better computing experience, Google benefits as well by having happier users who are more likely to spend time on the Internet.

We have a lot of work to do, and we’re definitely going to need a lot of help from the open source community to accomplish this vision. We’re excited for what’s to come and we hope you are too. Stay tuned for more updates in the fall and have a great summer.

Posted by Sundar Pichai, VP Product Management and Linus Upson, Engineering Director

Although Jeremiah Owyang, senior analyst at Forrester Research, posted his 5 Phases Of Social Experience article a month ago, it’s worth considering those 5 phases again. Having read them when he first posted them and now having had time to distill my thoughts, the first thing to strike me is how linear Owyang’s phases are and how he seems so sure that the unfolding of these phases will follow this trajectory; the greatest minds on earth still do not understand our own universe so it’s hard to see how one person can unravel the ever-changing world of the Social Web, although I will admit that he has exceptional skills at divining social media. I like his optimism but as we have been through phases 1 – 3 and are slowly entering phase 4, his phase 5. Era Of Social Commerce feels like a stretch – without phase 5 he would have only had to write about phase 4 if you get my drift. [Owyang's report 'The Future Of The Social Web can be found here].

My current interest is in Owyang’s third phase where OpenID and Facebook Connect come in to play, giving Social Web users the ability to share easily with their friends all of their web experiences. As Owyang says, it’s like taking your social connections along for the ride. Phase 4, Social Context, is unfolding right now. One company using Facebook to qualify visitors’ preferences, behaviors, and friends to help you get answers to questions from your peer group, is Aardvark who I wrote about just yesterday. I think Owyang is very optimistic though when he says “Consumers will opt in to share this information—about friends, preferences, demographics, and history—with online communities and other sites in exchange for a more-relevant Web experience.” That sounds like the wishful thinking of social media marketers – the wild card has always been social web users and what information they are willing to share. Facebook is almost a second internet with its millions of members yet Facebook doesn’t currently share that user data.

Phase 5 is problematic; I agree with Owyang’s premise but only time will tell if this theory pans out.
____________________________________________________________________________
Jeremiah Owyang’s 5 Phases Of Social Experience

1. Era of Social Relationships: We’ve already reached maturity with this stage. It took off in the 1990s with people connected to each other using simple profiles and “friending” features to share information, discussions, and media. It is the foundation of the changes to come.

2. Era of Social Functionality: Although not yet mature, we entered this phase in 2007. Today’s social networks have evolved into platforms that support social interactive applications and provide new meaning and utility to communities. Most of these applications appear to be disposable, and we’ve yet to tap into the true business functionality of applications such as e-commerce and workplace productivity. Even when maturity arises with this era, consumers will share their experiences but won’t connect them across networks. Among U.S. consumers who visit MySpace, Facebook, or LinkedIn at least monthly, 42 percent juggle at least two social network IDs. And 63 percent are also in discussion forums with yet another ID. This creates friction for consumers who must manage multiplying personal information and username/password combinations. It’s hard to keep track of connections when your contacts may be in Facebook, MySpace, LinkedIn, Ning, Twitter, or a hundred other places.

3. Era of Social Colonization: Technologies like OpenID will let individuals traverse the Internet with their social connections along for the ride. The boundaries of social networks and traditional sites will blur, making every site a social experience—even if they don’t choose to participate. New browsers and identity technologies will let consumers choose to surf the Web and see what sites their friends have visited—and what they thought of the information there. Because they trust friends more than they trust companies, they’ll lean on their network to make decisions about what they’re reading and buying. To add value, social networks will aggregate members’ activities and those of their network, collected on the members’ profile pages, merging these into messaging systems and newsfeeds. Users will not only control their communications with other sites, but also see what their friends are doing on the open Web.

4. Era of Social Context: As sites begin to recognize people’s personal identities and their social relationships, they will customize experiences based on visitors’ preferences, behaviors, and friends. This stage will enable more-intense social applications, allowing social networks to absorb features of email and to become a base of operations for everyone’s online experiences. Consumers will opt in to share this information—about friends, preferences, demographics, and history—with online communities and other sites in exchange for a more-relevant Web experience. This will build bridges between social networks, sites, and any other medium that can connect with these identification tools.

5. Era of Social Commerce: As social networks become the repository for identities and relationships, they’ll become more powerful than corporate Web sites and CRM systems. Communities will be the driving force for innovation. Because of this, brands will cater to communities, resulting in a power shift toward the connected customer. Versatile IDs will blend social sites and the Web into a single common experience. Users will control their identities and what they choose to expose. They’ll use collaboration tools to define how they want brands to serve them, and a suite of community tools to manage companies.

Aardvark Founders. Pic: Jim Wilson/The New York Times

I have written here often of how technology only shortens the distance between people on the social web. In other words, using social web tools to communicate with friends and family is an extension of our social activities offline. As I write this on July 5th, I recall yesterday seeing tens of thousands gathered on bridges in downtown Portland, alongside the lake in Lake Oswego and milling around in Tigard, Or, to watch the firework displays commemorating Independence Day. Families with kids, couples and teens all very comfortable with each other for a few hours; it is very natural for us to gather with strangers and witness a familiar event.

Opening a browser on a computer or a mobile device today means participation in the social web. Not just because of one’s involvement in social networks but also by letting your friends or family know of your geo-location by allowing a mobile device app to broadcast your whereabouts for instance. Emailing and texting friends, tweeting and updating your Facebook status all let those following you know of your involvement on the social web every day.

This is of course very familiar to us, we surf the web in our own familiar ways using social networking tools, yet companies that wish to harness the power to advertise to this web of millions of people have been stymied for some time, stuck in social media channels wondering how to budge these masses even a quarter of an inch closer to their products. The web and those using it don’t ever stop moving but you can’t simply plant a billboard alongside this viral highway – the billboard’s message will remain right there where it was positioned, as we all go about our daily electronic sojourns.

Rob Glazer of Real. Pic: Kevin P. Casey for the The New York Times

I recently discovered two articles in the Business section of the June 28th 09 edition of the New York Times. The articles cover two companies and their products – one is RealNetworks, a familiar face in technology, the other a new company called Aardvark. Real is featured for launching new technology for hardware devices and Aardvark for creating a social web service that helps you reach hundreds of your online friends and peer group for answers to any of your questions. Real brings us technology based on the premise that the company thinks we need their product and Aardvark brings us technology that embraces the social web by connecting us easily with people we trust to answer our questions. [I used Aardvark yesterday to ask a question of my followers - "who uses online music subscriptions, which one is better and why?" and I received 6 great responses, even one from a friend in Sweden who urged me to use a service called Spotify.] It works.

Aardvark doesn’t bother all of my 1700+ Facebook friends either. As the NYT article points out –

“Those friends-of-friends may turn out to be a great fountain of hitherto untapped information. For example, none of your 200 Facebook “friends” may have recently stayed in Napa and be able to recommend a bed-and-breakfast. But if each of their friends can be tapped, the pool of prospective wine-country authorities jumps from 200 into the tens of thousands.

You wouldn’t want to bother those thousands, however, with your question about Napa B.& B.’s. Aardvark has devised ways to drastically narrow the search, asking only those who are most likely to have an answer, and asking only a few of them at a time, protecting your network of volunteers from being asked too often.”

There’s more – “Having humans, not software, supply the advice is important. Max Ventilla, who formerly was at Google and is now Aardvark’s chief executive, said, “Often the most useful answers don’t answer the original question. Example: ‘You don’t want to go to the Caribbean now — it’s the rainy season — you want to go to Hawaii.’ ”

Aardvark has embraced the idea of the social web and crowdsourcing.

At the other end of the web [not that I'm saying the web exists on a plane with two actual 'ends'] RealNetworks delivered a new version of its Real Player software called Real Player SP. Real was once a pioneer in the online world of video and music delivery but as the NYT says – “.. the company has been largely eclipsed by rivals like Microsoft, Apple and YouTube from Google.”

In his NYT article, Brad Stone argues that Real has stuck to some of its technologies for too long. The new software for instance, allows user to move video onto smartphones like the iPhone and the Blackberry line, but with any mobile device able to stream video directly from the web, why would they want to? When it comes to music I’ve argued that mobile ubiquity and access from the cloud means never having to own music again if you choose to. Real is presuming that people want to ‘own’ or store video on their devices – that seems like an unlikely proposition.

In the same article, “Mike McGuire, an analyst at Gartner, … wonders whether Real is actually meeting new consumer needs, particularly since devices like smartphones are increasingly able to directly display Web video. “Sticking to your guns is one thing, but it’s another to say, let’s add features because we can, and because consumers should want this. Do we really know they do? Is anyone really asking for that?” Mr. McGuire said.”

Meanwhile Rob Glazer, Real’s chief says – “the human nervous system is wired to focus on new things,” like Twitter, and to dismiss the profitable stalwarts that have been around the block. With the new version of RealPlayer, he said, “we have made ourselves relevant again, or even more relevant in a new world.”

I hope that Mr. Glazer doesn’t really believe that notion..

Related Posts:

Authenticity and Authority on the Social Web

On Social Media, Blogs And Advertising

In my part-time alternate life as a consultant, I have often pondered why a person chooses to buy a Billabong sweatshirt as opposed to a Quiksilver one. The choice is not an obvious one. The products themselves are essentially the same. The name is the only real difference. The gradient between one and the other is an infinitesimal pattern of grey, yet the decision — and millions more exactly like it — happen everyday.

Jonah Lehrer has emerged over the past few years as neuroscience’s strongest and most interesting voice. His Proust Was a Neuroscientist (Houghton Mifflin Harcourt, 2007) is as smart and fun a mix of the Two Cultures as you’re likely to find. With his spot as Seed Magazine’s Editor at Large and a contributing editor gig at Wired, Lehrer is poised and positioned to inform the public about brain science like few others ever have been.

With How We Decide (Houghton Mifflin Harcourt, 2009), Lehrer turns his attention to the marketplace and how our brain power influences our buying power. Peter Merholz wrote that it was clear that Lehrer had “attended the Gladwell school of non-fiction writing, anchoring his facts in stories.” Maybe it was a compliment, but having recently read Gladwell’s latest book (the sometimes quite interesting but ultimately nearly pointless Outliers), I prefer Lehrer’s prose. It’s clear, concise, and lyrical, and at least I know there’s some science behind it.

The traditional wisdom says that we make important decisions by relying on the rationality of the logical brain to override the “animal stuff” (as Howard Bloom calls it) of our emotions and instinctual drives. In How We Decide, Lehrer contends that the process is a bit more nuanced than that. It’s a subtle dance, a process of bend and blend that depends on the situation. Well, it’s not quite that simple either, but Lehrer’s book often makes it all seem so. It ends with a “taxonomy of decision-making,” which helpfully applies many of the book’s anecdotal dilemmas to practical, real-world situations.

Coming to the brain and purchasing decisions from a different angle, Geoffrey Miller’s Spent: Sex, Evolution, and Customer Behavior (Viking, 2009) argues that it’s all just so many peacock feathers. Miller is an evolutionary psychologist, so his lens is longer than Lehrer’s, but doesn’t mean he sees the situation any clearer or in higher relief. Like Lehrer, he writes to be read, but where Lehrer;s prose is positive, Miller’s negativity seeps into his sentences. His wit is by turns playful and biting, veiling and betraying a deep-seated cynicism toward the consumer capitalism he’s analyzing.

Miller writes like he’s the first academic to discover the field of marketing, as if Stewart Ewen, Douglas Rushkoff, and Marshall McLuhan (!), among many, many others hadn’t already upturned similar soil. In addition, his arguments smack of psychoanalytic reasoning (i.e., many of our purchasing decisions are driven by the libido and thereby illustrate material sublimation, many others are driven by narcissism, etc.) dressed up in evolutionary garb: We buy stuff to advertise our potential to each other as possible mates, sexual and Platonic. It’s certainly not all bad or bland though. Miller’s idea of “fitness faking” (about which I’ve written before) makes a brief appearance, and his “Exercises for the Reader” (similar to Lehrer’s concluding taxonomy) are a nice touch of pragmatism more science books could use.

After having read both of these books, I don’t feel any closer to understanding the Billabong/Quiksilver dilemma, but as Miller writes on the very first page of Spent, echoing McLuhan, “consumerism is hard to describe when it’s the ocean and we’re the plankton.”

Aaahh the social web. As you can see in the image above, the Portland Ad Federation has an annual awards fest, The Roseys, that honors local agencies who provide the best creative work in marketing and advertising or, as a quick Google search returns, “Portland Advertising Federation: Celebrating 100 Years of Setting the Standard for Portland’s Creative, Design, and Media Community!” [I have a problem with that byline - can an advertising federation set 'the standard' or should the federation be setting standards?] Anyway, I digress.

So, as noted above, PAF has recently launched a web site created by Anthill Marketing for this year’s show, with the motto – “Nothing Says I’m Better Than You Like A Rosey” and “Our City Is Better Than Your City.” On the site you can ’spin a wheel’ [whoop-de-doo] and a needle comes to rest on such intelligent phrases as the ones below:

Austin: “Award winning copy in Austin: Yee-Haw”
Boulder: “There are two things Alex Bogusky can never take away from you: your pride and your Rosey”
Seattle: “Fast Company’s 2009 most creative city. How depressing is that?”
San Francisco: “Goodby this, Goodby that. Fuck Goodby”
Vancouver B.C.: “Remember, this is the city that brought you Alan Thicke and Lover Boy”

Well, well, well… [another side note: you've all heard of a band called The Weakerthans right?]

I’ll cut to the chase – I can see exactly what Anthill/PAF were trying to achieve – “edginess” “talking points” “hope this goes viral” etc etc. Basically they want a social media smackdown; bring it on, Portland will fight that fight, look at our logo we are raising the finger at you, yeah you San Francisco and you Goodby…. unfortunately it comes across as if we’re back in high school here, meanwhile not all of Portland’s creative community has embraced the tone of this campaign.

And so, along comes The Nosey Awards! Two Portland creatives [egged on by me I have to admit,] @adognamedpants and @motorcoatdave, created that site along with the Twitter name @noseyawards and the Twitter search hashtag #noseys. Finally things get interesting…

Here’s a fact – on Twitter no one owns a hash tag. For instance, here’s one #nooneownsahashtag. There, I just created it but I can’t own it because the Twitter community owns it by using it. And so it goes with #roseys and #noseys. Anthill and PAF cannot own #roseys and now that #noseys has come along and is being used by Twitter users who follow the thread, the two hash tags become joined at the hip…take a look at my TweetDeck grab below:

The Rosey Awards can’t shake off the Nosey Awards, they are now one and the same. Wherever the Roseys try to go on Twitter the Noseys will be right alongside. The Roseys and the Noseys can now duke it out all summer long. And this is a good thing. The Noseys are creating a ton of brand awareness for the Roseys – a rising tide lifts all boats. As people pile on this particular bandwagon, both pro and con, those little hash tags will be used thereby elevating the experiential awareness of the Roseys across an extremely wide arc. A campaign like this fits rather neatly into my idea of Authenticity and Authority on the Social Web.

The Roseys and the Noseys smackdown will be worth watching and I know it will create an interesting case study; it might even get more people to join the current 25 people on the Roseys FaceBook Group.

Tyler Kongslie took some great shots in and around the Nemo warehouse during the Mixed Media event on Friday June 26. See the whole set here.

Bryce Kanights- Part 2 of 3 from Nemo Entertainment on Vimeo.

Photographer Clay Enos goes from shooting super heroes on the set of Watchmen to taking street portraits of random people. He shows us how to do a street-studio portrait session with a sheet of white paper, some tape, and a camera.

Mourning In America from Political Irony

Ok, celebration time again, this time as a fundraiser – NEMO presents Mixed Mania, a benefit exhibit for Burnside Skate Park, opening Friday, June 26, 2009, 7-11pm. The show will run through Monday, July 31, 2009 at NEMO: 1875 SE Belmont Street in Portland, OR.

Artists include: Jon Humphries, Chet Childress, Gus Van Sant, Rick Charnowski

Reception follows Red Bull Manny Mania Amateur Finals, 1pm at Pioneer Square

Bryce Kanights- Part 1 of 3 from Nemo Design on Vimeo.

Bryce’s work will be part of the Mixed Mania exhibition at Nemo Friday June 26th – details here.

Once again, Twitter leads me to a great article. It is hard to believe that some people still “don’t get” Twitter but when I use it as I feel it is best used, as a business tool, it is incomparable for exposing me to some great thought leaders. Unlike RSS feeds, by following certain people on Twitter I find the good stuff that’s important to me more directly.

Today’s example is via Jay Rosen @jayrosen_nyu – here’s his Twitter profile – “I teach journalism at NYU, write the blog PressThink, direct NewAssignment.Net, and try to grok new media. I don’t do lifecasting but mindcasting on Twitter.” In the somewhat twisted vernacular of 140 characters he tweeted the following – “Right on, @AmandaRMichel. “Redundancy is a network fact-checking tool.” See her essay on OffTheBus: http://tr.im/pJu3 Learn, @ivortossell.”

I followed the link. The article that was linked to at the Columbia Journalism Review is called Get Off The Bus and it is a fascinating overview of the future of journalism. As Amanda Michel writes – “OffTheBus (OTB) [is] a citizen-powered campaign news site co-sponsored by The Huffington Post and Jay Rosen’s NewAssignment, at New York University’s Arthur L. Carter Journalism Institute. Inspired by Timothy Crouse’s The Boys on the Bus, which chronicled a campaign’s ability to manipulate the press, we instructed our citizen journalists to steer clear of the horse race and the top-down coverage that dominates the mainstream press.”

For anyone interested in the decline of newspapers and how journalism will morph into the future you could do worse than follow Rosen. Insights like this are worth following him for – another tweet of his – “In 1976, 27% had a great deal of confidence in our press; in 2006, 4.5% did. During this time journalists became far more educated. So: WTF?”

Get Off The Bus is a must read too.

Follow me on Twitter and Nemo on Twitter.

The world lost a wonderfully acerbic writer this week – Steven Wells. I knew Steve back in the late 70’s as he was friends with all of us in Gang of Four and was a regular contributor to the Leeds post-punk scene. In later years he wrote for the New Musical Press [fortunately before it became a shallow imitation of itself] and up until his death he had written a weekly column for the UK’s Guardian Newspaper.

Here is the Guardian’s farewell to him – in it are links to some of his best writing.

And here is another eulogy from Clash Music.

He will be missed.

I have only ever been to Cannes for the MIDEM Music Conference so obviously I have missed out on the advertising world’s shenanigans during Cannes Lions 56th International Advertising Festival. Not to worry though, it appears that the folks at the Duffy Agency are covering things on their blog and from what I have read today they have saved me at least 2,600 Euros, not to mention the cost of flying from Portland, Oregon.

Case in point – here’s the list of 10 things that The Duffy folks don’t want to hear again next year. [In fact Nemo's Interactive Director Justin Spohn, said on Twitter "that those are 10 things I don't want to hear ever, anywhere...!"]:

1. ”It’s not about advertising, it’s about engagement.”
2. ”Print’s days are numbered.”
3. ”You don’t want to advertise, you want to have a conversation.”
4. ”It’s about having a great narrative, a great story.”
5. ”Advertising is no longer a one-way process. The consumer can now talk back to you.”
6. ”You have to let go when it comes to the controls for your brand online. Consumers will take it anyway.”
7. ”Online banner and display advertising is a broken model.”
8. ”The next big breakthrough will be centered around mobile devices.”
9. ”Social media is not a fad, it’s here to stay.”
10. ”Consumers are ’always on’.”

Read their whole post here. Follow The Duffy Agency on Twitter here.

Hopefully by this time next year that sad list of worn out phrases will get a fresh coat of paint although I suspect there may well be some papering over the cracks instead.

Let’s keep this simple – the scenario that is unfolding in the battle between the big three internet companies that matter, Google, Twitter and Facebook, is about access to personal data; what you care to share with Facebook and Twitter is important and Google wants in on it. With Twitter and Facebook it lies in the data surrounding experiential awareness and reputation management; the who, the what, the where. In Google’s case it is, in the words of Fred Vogelstein, about how “for the last decade or so, the Web has been defined by Google’s algorithms—rigorous and efficient equations that parse practically every byte of online activity to build a dispassionate atlas of the online world.”

Dispassionate atlas versus he says, she says.

That’s not a pithy statement; what you and I say about a brand online is becoming more important than indexing – Vogelstein again – “Internet users behave[d] differently on Facebook than anywhere else online: They use[d] their real names, connect[ed] with their real friends, link[ed] to their real email addresses, and share[d] their real thoughts, tastes, and news. Google, on the other hand, knows [knew] relatively little about most of its users other than their search histories and some browsing activity.” Characters in [ ] my edits.

He goes on – “In [Facebook CEO] Zuckerberg’s vision, users will query this “social graph” to find a doctor, the best camera, or someone to hire—rather than tapping the cold mathematics of a Google search. It is a complete rethinking of how we navigate the online world, one that places Facebook right at the center. In other words, right where Google is now.” Google can currently search and index your tweets but Facebook is a walled garden and unless Facebook grants access to that data within, then Google is out of luck. The battle for dominance in the “promised land of online brand advertising” has been engaged.

In the past Facebook users have spoken out angrily about any perceived misuse of their personal data and Facebook has always backed down. Last April Google announced the ability to create detailed profiles so that anyone searching for a persons name could find that profile – it remains to be seen if there was a heavy take up of that service offering.

What does this intercine warfare between Facebook and Google mean for you and I? I’d say that now, more than ever, we have to pay attention to our personal brand reputation and brands must monitor all instances of conversations, both positive and negative, online.

Related posts:

John Battelle – Google Vs Facebook? What we Learn from Twitter

SEO and SEM will be Dead As You Know It in 6 Months

Tony “Frosty” Welch – Who Killed Social Media?

Update June 24th 09 – Facebook Messages to Become Public by Default

Current.org on NPR’s Argo Project – To add depth to web news, stations try going ‘vertical’

Published in Current, June 10, 2009
By Karen Everhart

Looking to advance public radio’s standing as an online provider of news, NPR will try ramping up 14 stations’ local reporting capacity through a project that creates and distributes web-original content in specialized subject areas that the stations want to develop.

The Argo Project, as the network calls it, will help the stations expand coverage by creating “content verticals,” a new-media term for an ongoing online offering devoted to a particular subject.

Think of Planet Money — the NPR.org feature that persistently examines the mysteries of the global economic meltdown. Imagine how Boston’s WBUR could apply that reporting depth and doggedness to health-care reform stories on its CommonHealth blog, or what Triple A pioneer WXPN could do on the Philadelphia music scene, or how Oregon Public Broadcasting could clarify environmental policy.

Read the whole story here.

NARM 2009 State Of The Industry: Michael Masnick from NARM on Vimeo.

Mike Masnik of the Techdirt blog tells music retailers – relax, it’s not all doom and gloom.

Portland Bike Art Pic by PortlandGround.com

Recently Josh Catone wrote an article on Mashable entitled ‘Why NPR is the Future of Mainstream Media.’ In it he points out how NPR has been adjusting and preparing for the coming digital landscape that will affect news media – radio, TV and newspapers. To avoid the fate of other news media, NPR has embraced the triangulation of local content, social media [in its true form] and ubiquitous access.

Local: Catone quotes new NPR CEO Vivian Schiller – “To me, local is the big play, because local commercial radio has abandoned the local market. Local newspapers are withering or sometimes dying. The big national media companies, including excellent ones like The New York Times, cannot afford to be covering every single community. So that leaves a big, gaping hole to serve Americans’ local coverage,” she told mediabistro.com in April.

The Social Web: Catone points out that “NPR’s Twitter account has over 780,000 followers, making it one of the top 25 on the social network (and third among news organizations behind only the New York Times and CNN). Their Facebook Page has over 400,000 fans.”

The tools now available for social web activity give news media of all stripes a way to connect, communicate and share information with their audience, attracting new listeners and retaining existing ones. NPR has taken this all the way with blogs, podcasts and mobile apps. Here in Portland, OPB Music is one of the few stations that focuses on local music and music from the Pacific Northwest. Given Portland’s rich and diverse music population there is never a shortage of great new music yet you will be hard pressed to find it on any local commercial stations. And as the audience for music fractures and spreads far and wide across the internet, online radio will be the biggest winner.

Even the face of music concerts is changing – as bands perform house parties or shows in other spontaneous locations local mainstream media should be jumping all over it working with local bloggers to bring access to live streams or reviews. Yet so far they haven’t, it’s been left to local alternative outlets such as OPB Music or local alternative newspapers like the Willamette Week or the Portland Mercury to cover. Even the New York Times has belatedly jumped in on local music activities with an article entitled ‘Indie Rockers, 90210.’

There appears to be no end to the bleeding for local mainstream radio and TV – revenues are set to plunge 15% according to this report. On the other hand NPR’s audience continues to grow. They had 23.6 million people tuning in weekly at the end of ‘08.

In a strange twist, in what I presume is a response to the obvious downturn in advertising revenues, Portland radio station 94.7FM KNRK recently laid off one of its more popular radio personalities, Tara Dublin. Byron Beck a local reporter, and himself the victim of layoffs at the Willamette Week, broke the news. It appears that Dublin does have a local fan base – her ‘Save Tara’ Facebook page is garnering support from her fans. Those fans are complaining that 94.7 won’t let them leave comments in support of Dublin on the station’s forums. If true, that is bad social web practice. There is also the opposite view – Save Tara? Save Us From Not Having Tara on the Air – that is not as negative as it sounds; people are pointing out that if commercial radio continues its decline why would Dublin want to go down with the ship? This is the social web in action – people listening and joining the conversation; NPR understands this and embraces it.

Mobile Ubiquity: It is not just the success of the very popular iPhone that now gives people far-ranging mobile internet access from handheld devices, but the new, faster iPhone S does make it even easier and is a significant driver of mobile web traffic. RIM’s Blackberry, the Google Android device and the new Palm Pre are all in the race to be the web access mobile device of choice too.

Catone mentions Happn.in a new site that tracks trends locally on Twitter in 52 different metro areas around the world. This is a very useful tool and as Twitter search begins to be a popular way for people to find trending events and news, hyper-local will be incredibly important – searching for local events and news at the zipcode level is getting easier and easier. All local media outlets need to take note.

Related articles:

SEO and SEM Will Be Dead As You Know It in 6 Months
Authenticity and Authority on the Social Web
Hyper-Local News and Portland’s Hillsdale District

From PCPA web site.

David Byrne comes to raise the hair on your arms and the sweat on your palms. Eno and Byrne have made a new record, Everything that Happens will Happen Today, their first in 30 years—the formula was lost, but now it has been found. Byrne and Eno began their artistic relationship in the late seventies with 3 Talking Heads albums, followed by their groundbreaking album My Life in the Bush of Ghosts. Songs from all of the above will be performed in this concert, but not in that order.

David Byrne is well known as the musician who co-founded the group Talking Heads (1976–88) in New York. On record and in concert, the band was acclaimed by critics and audiences alike; more importantly, however, they have proven to be extremely influential. Talking Heads took popular music in new directions, both in terms of sound and lyrics, and also introduced an innovative visual approach to the genre. In 2002 Talking Heads were inducted into the Rock and Roll Hall of Fame. In 2003, Talking Heads released a lovely boxed set which includes a DVD of all the band’s videos. In 2005 a Brick was released with the complete studio catalog on dualdisc with previously unreleased audio and video material.

Brian Eno is not performing on this tour

On his blog Marketing | Truth, Mark Olson has a very interesting post that includes opinion from some like-minded smart people discussing the notion of authenticity vs authority across the social web. I left a comment of my own over there but I felt my initial thoughts may be worth expanding upon here.

In the comment, I ask first “Is social media marketing now just a channel where marketers are missing out on the Social Web?” My argument being once someone opens a browser they are participating in the social web. Also, as heated discussions arise around the idea of real-time search and its value versus indexed search, where experiential awareness and reputation management become all important, where does authority and authenticity fall in user perception?

Seth Godin kicks things off and arguably takes the laurels with his short, incisive paragraph:

“If it’s a word game, then authority wins, because authority is about the perception of the consumer. If they believe you are an authority, you are. In the long run, of course, authenticity will trump it, because your authority fades without it. The converse is not true. And yes, it’s a word game.”

Brian Solis has his say too. Anyone who cares about the idea of web communications, PR 2.0 along with social media marketing and advertising must know Brian Solis.

At its heart my response was really just my thoughts based around their opinions. Here is my comment [slightly edited]:

“Seth Godin begins his smart, short answer with “If it’s a word game…” as if planting a stake in the ground. He knows it is a word game and he knows that we know it too. Brian Solis proposes a list of new definitions but the problem is that they are more words. He suggests switching out new definitions such as ‘believability’ for ‘transparency’ where transparency is already perfect; transparency says it all very clearly, whereas believability makes me think of the possibility of opaqueness.

This search for ‘authenticity or ‘authority’ is an extension of television in my mind – who would we trust to read us the news? In the past it was always well spoken, handsome, gravelly-voiced white men. It is no coincidence that we view the web through the same lens, a rectangular screen, but it’s worth remembering that technology simply shortens the distance between us. As Marshall McLuhan has written “any history of technology is filled with unexpected reversal of form resulting from new advances.” Now we have the social web.

Arguably what is being discussed here is how web users are searching for the authoritive newsman of yesteryear amid a sea of millions of “wanna be” bloggers and celebrities – and yet they are all looking in the mirror! Everyone is a celebrity these days so, as Seth rightly says “authority is about the perception of the consumer…” The TV newsreader had no more authority than the next newsreader, it was the viewers’ perception that gave them rank.

As a member of a famous UK post-punk band I started a music and mp3 blog three years ago, Pampelmoose, and watched it build in unique viewers over the years to its current 150k + a month. I never had to try. I apparently was perceived as authentic and therefore I was “given” authority by my readers and peers. And yet I am more interested in finding the people who don’t read my blog – I’d like to know if they don’t think I’m an ‘authority’ or perhaps it’s simply that they don’t care for what I write about – those are two distinctions worth mulling over.

I am Community Manager at Nemo where I spend a lot of time thinking about and researching the social web. I write posts and essays that are published on the Nemo blog and about one year ago wrote this one – ‘On Social Media, Blogs and Advertising’ in which I embrace nature over technology.

I align myself with John Gray’s position that we are all technological beings – as I wrote – “Most people that take a position on social networking and advertising come at it from a technological point of view, as in “technology has created the means for everyone to be connected and to stay in touch.” I disagree with that statement because it removes nature from the game. It is entirely natural for humans to want to interact as often as possible as we are all social animals. Cities are no more artificial (technological) than the hives of bees. Therefore the Internet is as natural as a spider’s web. People who believe that technology is driving our interactions are missing the point – we ourselves are technological devices, invented by ancient bacterial communities as a means of genetic survival”

In other words once we realize that technology merely shortens the distance between us, and while ’social networking’ online we are simply engaged in the same activity that we pursue offline, perception, then, ought to be almost identical – in conversation with an opinionated person in a bar for example, we can quickly do the gut check and decide if he or she is full of it or an actual authority on the subject.

Any normal person therefore ought to do the same thing when they come across a blog or someone’s Tweets, Facebook page et al – use the gut check or better still Google them or tweet search them.

And suddenly there’s a new tool in the crowded social web field – FaceBook vanity urls – now a person can own their own brand, albeit on Facebook…. Apparently Facebook has developed an Open Stream API that will allow a ‘friend’ to follow streams of interest or to comment on comments back in to the stream… we are all ‘celebrities’ now and authenticity and authority will be determined by our followers’ perception of our reputation management and experiential awareness. Marketers will now, more than ever, have to own the message or the message will own them.

Related Posts:

Brian Solis – A Soliloquy On The Universal Language of Social Media

SEO and SEM as You Know It Will Be Dead in 6 Months

Thoughts on the Social Web

Strategy For Authenticity

Palenists photo by ahockley

On Thursday June 4th here at Nemo we hosted a discussion in partnership with Group Y, with the tongue-in-cheek title Who Killed Social Media. [Audio stream of the event is here.]

The panel comprised of myself, Dave Allen (@DaveAtFight : Fight – [Update] Co-Founder, Fight LLC : James Todd (@jwtodd : twine.com) – Software Engineer at Radar Networks, for Twine, Matt Savarino (@Ridertech : ridertech.com) – Lead Information Architect at K2 Sports and creator of Ridertech, Lee Crane (@leecrane : leecrane.com) – an action sports online veteran along with Tony ‘Frosty’ Welch, Web, Community and Social Media Strategy Personal Systems Group at HP, Community Manager for theNextBench.com (@frostola : frostyland.com). The panel was moderated by Marshall Kirkpatrick, VP at ReadWriteWeb (@marshallk : readwriteweb)

We had a very lively discussion based around my belief that the term ‘Social Media’ is best left for marketers to use as they mistakenly consider social media a sales ‘channel.’ I prefer to think about the ‘Social Web’ starting with the premise that anyone who opens up a browser is participating in it. It is no longer about platforms such as Facebook or MySpace, it is not about confusing Twitter as a social network, it is about how Reputation Management is now critical and necessary and also how you handle your brand’s ‘Experiential Awareness’ as I call it. Google is moving into the social web space – as Frosty notes in a follow up post after the event: “You may ask yourself why Google has decided to add more weight to the social web. The answer in my opinion is that they realize that when a viral event is happening, people aren’t using Google to find out about it. Instead they turn to the searches on Facebook, Twitter, Digg and YouTube.”

A glaring example of what people are saying can be found by looking into the eMusic fiasco. I believe that the firestorm of criticism that eMusic came under from its subscriber base could have been avoided entirely if the company had simply taken out an insurance policy in the form of a Community Manager. Think about that next time you try to persuade reluctant executives that Community Manager is a real job, and if they still baulk tell them its not a salary but a business expense – online community insurance! eMusic failed at Reputation Management on the Social Web. I sensed that the audience in the room resonated with the idea of insurance – especially post the Dominos pizza melt down.

The most contentious point of the night, one that caused audible groans in the audience, came from Frosty – “SEO or SEM, in my opinion, will be dead as you know it within 6 months.” It was a powerful statement that he backed up later in a post – “I didn’t make this statement for a wow or shock factor, but because it’s something I believe. Also I don’t believe its a new revelation. If you keep up with Steve Rubel (@steverubel : Micro Persuasion), Jeremiah Owyang (@jowyang : Web Strategy) and others, you can see where the social web is heading, and what impact it is going to have. Especially on search.”

Clearly Frosty has opened the bottle and the genie can’t be put back in. Read all of his thoughts on the subject here.

More links:
Semantics Killed Social Media
Social media kills SEO
Transcript of the Panel

Search the thread on Twitter: #whokilledsm

After the Dominos Pizza fiasco you would think that companies would have jumped at the opportunity to protect their brand values online. If executives at your company baulk at hiring a Community Manager you should point out to them that the salary involved in the position should be considered an insurance premium. Community Manager is a full time 24/7 job – scraping the web for all mentions of your company brand and putting out fires where they flare up, and applying praise and support to those who evangelize your brand.

Case study: [Transparency - In 1999 I was GM at eMusic.com]

On June 1st eMusic.com, an online independent music subscription company that offers passionate music fans a smorgasbord of offerings from some of the best independent music labels in the world for a monthly subscription fee, sent out a press release announcing that it had acquired the rights to the BMG/Sony Music back catalog. With that news came a shock for those passionate music loving customers of eMusic – there would be a substantial rate hike for the service. Whether those two statements were meant to be announced simultaneously or not, and and even if it was coincidental, the results were fascinating. The web lit up with thousands of comments from angry eMusic subscribers and influential bloggers picked up the story and ran with it.

Here’s a few links:

eMusic’s web site with message and 800+ comments.
The Phoenix New Times newspaper – headline Sony Ruins eMusic’s Indie Credibility, Raises Rates
HypeBot – eMusic Readers React to Sony Addition
Swindleeeee leaves a post

Updated to include new eMusic response.

Today is currently day 4 of eMusic taking the heat online and their response has been lukewarm. Their blog has 800+ comments and most of them are not pleasant to read should you work there. The main response so far is from Danny Stein, eMusic CEO and Chairman, who wrote what can only be described as a puff piece here. A great Community Manager would have advised the executives on how to handle the story, instead the CEO started a forest fire that is now burning fiercely.

What eMusic should have done:

1) They should have hired a Community Manager to be in charge of their subscriber customer service online
2) They should have polled their customers first, perhaps with a message like this – “We are thinking of acquiring the Sony Music back catalog and in doing so this will cause a significant hike to our fee structure. Would you enjoy access to Sony Music catalog at a higher price? Or would you prefer a two-tiered pricing system where you can choose to not have access to major label catalogs? Please let us know.”
3) They ought to have responded to the first outburst of negativity quickly and concisely.
4) They should have listened to what their customers were saying and reacted to that story rather than defending the Sony Music deal.

eMusic is a great music service with passionate subscribers and I sincerely hope that they recover quickly from this fiasco and continue to serve their customers well. They should also hire a Community Manager – it works well for Comcast for instance – see below.

Plausible. Fits with my thoughts on how we can’t help but socialize. This could be a winning campaign..

GROUP Y PARTNERS WITH NEMO ON ACTION SPORTS ONLINE MARKETING AND THE SOCIAL WEB EVENT
“Who Killed Social Media?”—A Panel Discussion On Social Media Vs. The Social Web

FOR IMMEDIATE RELEASE: Carlsbad, CA. – May 19th, 2009 – Portland, Oregon-based integrated marketing agency Nemo today announced their partnership with group Y of Carlsbad, California, to host a panel discussion in Portland on the evening of June 4th, 2009. The discussion will focus on incorporating and effectively implementing social web strategies in the marketing mix.

The June 4th panel marks the first nationally-produced event for group Y. Co-Founder and CEO at group Y, Elizabeth Randall commented, “We are very much looking forward to holding our first national group Y event at Nemo HQ. They are a perfect partner for group Y—not only as a result of our long-standing relationship with them, but because they truly understand the action sports and youth markets, and are constantly pushing the boundaries of creative marketing and online strategies. Nemo’s headquarters will be the ideal gathering place to tackle the ins and outs of social media as well as do some group Y style-socializing.”

Nemo’s Founder and GM, Trevor Graves added, “We’re excited to have the action sports industry at Nemo to learn about the Social Web. Our friends at group Y have helped set up an expert panel to explain what all the fuss is about. Using the Social Web to communicate one-on-one with our customers can help achieve the holy grail of brand loyalty.”

Included on the panel are Tony Welch, Web, Community and Social Media strategist from Hewlett Packard; action sports industry veteran Lee Crane, James Todd of Twine, Lead Information Architect at K2 Sports and creator of Ridertech, Matt Savarino, and Nemo’s own Dave Allen, founder of the music site Pampelmoose.com, Director of Insights and Digital Media and Community Director at Nemo and founding member of the band Gang of Four. The moderator Marshall Kirkpatrick, Vice President of Content Development, and lead writer for ReadWriteWeb, will navigate the panelists through the world of the Social Web as it is today, and where it will lead in the near future.

To register for the event, please click here.

About group Y
group Y is the original collective of professionals focused on Action Sports, Youth Marketing and Entertainment. Based in Southern California with a growing national reach, group Y boasts an active membership of the best and brightest these industries have to offer. Sharing insights from key decision makers at key brands, past speakers have included experts from companies such as Quiksilver, Burton, Oakley, MySpace, and ESPN. Through our events, outreach and on-line presence, group Y takes the work out of strategic networking and strengthens our entire industry in the process. Please visit us at www.groupYnetwork.com

About Nemo
Nemo means Nobody. Highly collaborative, integrated marketing that is media agnostic. The biggest ideas, the best context, and the deepest impact are all we’re concerned about as we build visionary brands. We use (or invent) whatever media and tools will resonate within a culture. “Does it change the game?” is our collective mission as we evolve interactive design, social networks, PR, environmental design, print design, photography, entertainment and original content.
For more information on Nemo click here.

For more information please contact:
Becky Singh
Communications
503-734-5094
becky@nemohq.com

Portland School of Rock Pixies show w/ Frank Black from mark lewman on Vimeo.

Teenager of the year Frank Black joins Portland School of Rockers Hannah Lewman (guitar), Julian Hixson (guitar), Oscar Gayet (guitar), Nola Versfelt (bass), Max Griggs (drums), Jacob Weber (vocals), and Michelle Brayson (vocals) for Where Is My Mind.

The sold out show featured all the classics, and the energy between the kids on stage and the 500 kids in the crowd was so awesome. This was the first time performing for many of the students.

Pampelmoose, Nemo, DJ Joelskool and Lincoln MKS- Part 4 from Dave Allen on Vimeo.

Once again we road test the Lincoln MKS. This time, celebrated Portland DJ, DJ Joelskool gives the rig a once over testing the gadgets like Bluetooth and the navigation console as well as the pounding stereo system..

Previous episodes:

A Lincoln MKS and Von Von Von – Part 1

A Lincoln MKS with Von Von Von – part 2

Von Von Von Critiques the Lincoln MKS back seat – Part 3

David Lynch and his team have traveled 20,000 miles across the USA over 70 days and come back with interviews with hundreds of people. It is called Interview Project and you can see a preview at that link at the moment with the whole thing launching on June 1st.

Click to play.

Apple always has something up its sleeve…

Pampelmoose, Nemo, VON VON VON and a Lincoln MKS- Part 3 from Dave Allen on Vimeo.

The test drive continues as Von Von Von plays his ’slow music’ as we get the Lincoln MKS down to 3 MPH on the way back from the airport en route to Nemo.

On Wednesday, May 13th at 6PM, at De Anza College Cupertino, CA, Dave Allen, Nemo Community Manager and Director, Insights and Digital Media, joins James Todd of Twine, Owen Linderholm of Move.com, Beth Blecherman, Co-Founder of Silicon Valley Moms Group and Founder of TechMamas and Rachel Luxemburg, Community Manager for Adobe and blogger at Fiat Lux, for a Social Media Panel entitled: Where Do We Go From Here? The panel will be moderated by Tony Welch, the Community Manager for Hewlett-Packard

This is a free event and you can register here.

Event Details
From Facebook to Twitter, social media has become an extremely popular medium for corporate communication programs. The impact of social media on corporate attitude and customer expectations is far reaching. Customers are no longer happy filling out forms or waiting on hold. They want faster and more engaging access to information and corporate representatives.

Tony Welch, the Community Manager for Hewlett-Packard, is hosting a panel at De Anza College titled: Where Do We Go From Here? The panel will examine the current relationship between social media and corporations, and discuss how the relationship might evolve in the future. Come by and participate in a lively discussion about new media trends with some of the most knowledgeable minds in the industry. Refreshments will be provided.

Parking is available near the Campus Center in Lot A and Lot B. There will be a $2.00 charge and machines are available to take cash and coins.

Map of De Anza College.

Click image to play

As Dave continues the test drive he took the Lincoln MKS out to Portland International Airport to pick up his friend, the acclaimed Belgian electronic artist, Von Von Von, who has just returned from exile in Europe. Hear what Von has to say about coming out of exile and what he thinks of the Lincoln MKS…

Click image to watch the video.

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The Lincoln MKS (left) the acclaimed Von Von Von (right)

The Ford Motor Company and their Lincoln division have chosen Nemo’s Dave Allen as a ‘digital influencer’ and handed him the keys to a fancy red Lincoln MKS for a few days. Dave was tracked down by Ford through his highly trafficked music blog, Pampelmoose, that he runs for Nemo. Dave will be in full Top Gear mode for the next three days as he runs around Portland. Yesterday Dave used the car to pick up the acclaimed Belgian New Wave electronic artist, Von Von Von, from Portland International Airport and we will shortly be posting a video of that trip. Stay tuned for all the pics and video and a final overview of the driving experience from Dave.

Just down Belmont St from Nemo the ‘billboard bomber’ has struck adding a pair of eyes to the burger and subtly altering the name of the ‘value meal.’ Can’t wait to see what’s next…

Nemo show “Beneath the Surface” 5/1/09 from Todd Templeman on Vimeo.

If you live or are visiting Portland, follow Nemo on Twitter for our event updates – @NemoHQ

It doesn’t seem that long ago since Radiohead did what was once unimaginable – release an album without being signed to a major record company. On the long march to digital ubiquity as the means of music delivery Radiohead avoided the tar pit that seems to be major label thinking and came out clear winners. Yes, they resorted later to releasing the album as a good old CD into regular retail distribution but they were pioneers and were soon followed with great success by Nine Inch Nails and to lesser success by many others. Both these bands had an understanding of what their fans wanted [price level choice, quality and special packaging] and both bands understood the power of the internet for marketing purposes and direct reach. [NB: Although I believe that the digital music file will rule the day, vinyl still has a role to play and I'll get to that later.]

The most interesting part of this experiment [which at the time, I would argue it was] was not only that it was wildly successful but it laid the groundwork for what I have coined the end of the organizing principle. In other words I suggest that we are now seeing the end of the album-length work as the permenant work, the everlasting body of work that represents the pinnacle of an artists’ creativity. I am fully expecting to hear the howls of derision over this but bear with me.

Radiohead

If you were honest how many albums do you own that demand to be listened to from beginning to end? AV Club recently came up with a list of 25, some of which I agree with and Rolling Stone, Spin and other mags regularly post their lists of the “all time greatest albums” whether its 100 or 50 or less. My band Gang Of Four’s album Entertainment! is often featured on these lists but take it from me it has its flaws. The problem with lists and suggestions is that they are all subjective. Being engaged by music requires too much of a personal commitment on an emotional level for anyone to be able to provide an ultimate list. [Imagine if an art critic attempted to make a top ten list of the world's greatest paintings. Why does popular music suffer from this conceit?]

We live in an era of MP3 players, streaming internet radio, web apps – not to mention the iTunes music application and its ability to shuffle your entire digital music collection – now the cloud and almost-mobile ubiquity, the list goes on; in what part of digital music culture does an album-length piece of work now reside?

I’ll answer that question – I believe it has no place in a digital future.

The original organizing principle of music was of course hand written, composed. It then moved along to sheet music and with that came revenue from sales to the musical public and by so doing helped to move revenue income beyond just ticket sales to the opera or orchestra performances. This wasn’t enough though. It was as if music was demanding to be organized and soon enough inventors jumped in to the fray and began organizing music recording and playback – at first on tin foil.

“From the earliest phonographs in 1877, courtesy of Mr. Thomas A. Edison, the cylinder was the preferred geometric form for a sound recording. The first records were made on strips of tinfoil, the predecessor of household aluminum foil, wrapped around a 4-inch diameter drum. The drum was hand-cranked at about 60 revolutions per minute (RPM) and the phonographic apparatus made sound impressions upon the foil. The expected lifetime of a foil recording was short because after a few playbacks the sound impressions were either worn down or the foil had ripped.” [Source: Tinfoil.com]

And then along came the wax cylinder which turned out to be too fragile for popular use. Music lovers had to wait until 1930 which was when RCA Victor launched the first commercially available vinyl long-playing record, marketed as “Program Transcription” discs. These revolutionary discs were designed for playback at 33⅓ rpm and pressed on a 30 cm diameter flexible plastic disc. [Source: Wikipedia]

Technically then, we can say that 1930 was the year that the organizing principle for the length of a popular music album was implemented, and with the advent of that organizing principle it is worth noting that musical artists had no control over the length of time their masterpiece would run; they were at the mercy of contemporary technology. Album length, roughly 35 minutes over two sides of vinyl, was simply a decision made by technologists who did not consult artists. [The gatefold sleeve containing double and triple albums became the norm later for rock bands with more to say - for better or worse.]

If musicians and bands were not part of this decision in the first place then why would they complain of what modern technology now brings – their craft has been unchained from early technological limitations and they now have endless amounts of time and bandwidth to spread their creative message far and wide; along with unfettered artistic control.

The Browser is The New iPod.

On March 24th I attended the Leadership Music Digital Summit in Nashville as a speaker. That morning I heard the keynote speech by Rio Caraeff, EVP eLABS at the Universal Music Group. The stand out phrase from him that resonated with me was “the browser is the new iPod.”

The Byrds – Photo Ed Caraeff

He spoke of lamenting the loss of the experiential and tactile nature of recorded music; he missed the tactile experience of music delivered in its vinyl and cardboard form [his father was the famous album sleeve art director, Ed Caraeff.] The digital file, he argued, had stripped the experience from the music; listening to music was now a flat and unemotional activity compared with holding a well-designed sleeve filled with images, lyrics and artwork. Because of this flat experience he predicted that there would be no future for selling recorded music directly to music fans.

He mentioned one area of success for Universal; the advent of the video game. An all-encompassing experiential medium that included more than just the games – the games came with a community of like-minded people and music. They also generate millions of dollars especially through the subscription fees that are required for online gaming activity.

Welcome to the Cloud

With his phrase ‘The browser is the new iPod’ Caraeff alludes to the ubiquitous access that we have to music. The browser is no longer limited to laptop or desktop computers – mobile devices have browsers too and in the case of the iPhone the music apps have been wildly successful. 4G promises to expand music delivery to mobile users even farther. Very soon there will be even less reason to ‘own’ music as it will be easily available at our fingertips everywhere. The cloud is the perfect place for storing your music collection. All of the above condemns the album to the trash can of history, it also suggest that online music subscription services may finally gain the upper hand.

So what are musicians to do?

First they must put nostalgia, tradition and the old business models and paradigms far behind them. They must, as Umair Haque argues with regard to any business – provide something of value. Haque also pushes the concept of ‘ideals’ – “because they are what ensure the value we are creating is authentic, deep, meaningful value — not just the shabby, threadbare illusion of value.” [Ideals were sorely lacking when the labels sold CDs full of filler for $18.99.]

Humans are subconsciously moved by the emotion of music, it provides a link to their ancestry and to their tribes, it stirs not only positive but sometimes negative feelings linked to moments in time and is often steeped in nostalgia and memories. No other art form is ‘consumed’ as broadly and passionately as music on a daily basis around the world.

How music was delivered used to be in the hands of the few – bands, concert promoters, record companies and their retail distribution companies, radio, and video shows such as MTV. In tech-speak this system embraced ‘push’ – we the mighty and powerful will “provide you” [at a price determined by "us"] with access to our treasures when “we” feel like it. These days that system is rapidly breaking down as music fans now ‘pull’ what “they” want to listen to.

Control has moved from the few to the millions of many. Dull labels and dull bands offering dull, flat, non-experiential product – e.g. a CD, will go the way of the CD as it goes the way of the Dodo. Consider what Cirque Du Soleil provides as an experience compared to Barnum and Bailey’s circus. Or Burning Man compared to your average music festival. Even the Las Vegas Beatles-themed show ‘Across The Universe’ wipes the floor with most rock concerts these days.

Music fans are no longer patiently waiting for their favorite bands to deliver new music according to the old customary cycle – album, press release, video, radio, tour. No, the fan base has to be regularly and consistently engaged. Some Ideas:

• First, communicate openly and ask your fans what they want from you
• Listen to what they have to say. Really listen
• Provide unique content such as early demos of new songs
• Never under estimate the power of a free MP3
• Forget completely the idea of an organizing principle. Invent a new one
• Use social media wisely. Twitter and Facebook Pages are best, MySpace is too cluttered
• Don’t push messages to your fans, have a two way interaction with them
• Invite them to share, join, support and build goodwill with you
• Scrap your web site and start a blog
• Remember to forget everything you know about the CD “business”
• Start to monetize the experience around your music
• Remember – the browser is the new iPod

And finally I leave you with one organizing principle that works as a tactile and experiential format and gives great pleasure – the vinyl album. Having said that I do not want to contradict any part of this article as I do not suggest using vinyl as a format for delivering an album-length piece of work. I do suggest using vinyl for the physical manifestation of your demos, out takes, live tracks etc, and always accompany it with a coupon for free download of any related digital product.

Related Links:

My Love of Vinyl Records
The End of the CD and CD Retailers
Puddlegum – Top 5 Reasons Why Vinyl Will Outlive CDs
David Byrne Tells The Record Labels to Embrace The MP3
How Killing the CD Single Killed the Recording Industry
How Bands Can Make More Money By Not Pricing Their Merchandize at Shows

From the Streetfilms site – “The first time you visit Portland, Oregon, the gaggles of cyclists streaming over the Hawthorne Bridge during rush hour is a sight you will never forget. It’s something other cities need to see and be inspired by.”

BENEATH THE SURFACE: FLORA, FANTASY & FABLE IN SURFACE DESIGN

PORTLAND, OR — NEMO and Pattern People present BENEATH THE SURFACE: Flora, Fantasy, and Fable in Surface Design, May 1st through May 31st.

Opening Reception, Friday, May 1st, 6pm to 10pm, with Music provided by Spencer Product.

BENEATH THE SURFACE is curated by surface design studio, Pattern People, and highlights the work of influential, contemporary surface designers through the mediums of wallpaper, prints, and 3-dimensional objects. The work presented demonstrates how patterns can give dimension to an otherwise flat surface and create a world that pulls in the viewer. Focusing on escapist and fantastical themes, the exhibit features utopian landscapes, folkloric fables, and interpretations of magical inner journeys.

The exhibit includes designers from the U.S, Japan, Finland, Germany, Sweden, and the U.K:

Anna Giertz, Chelsea Heffner, Dan Funderburgh, Deanne Cheuk, Eno Henze, George Moskal, Joanna Bean, Jo Hamilton, Katrin Wiens, Kinpro, Kustaa Saksi, Laundry Studio, Linn Olofsdotter, Marc Curtis, Michael Leon, Mike Perry, Nama Rococo, Osmose, Pattern People and Timorous Beasties

For show details please click here.

About Pattern People:
Claudia Brown and Jessie Whipple Vickery are Pattern People, a surface design studio based in Portland, Oregon. Pattern People creates prints for fashion, products, and interiors. Their designs and illustrations have been featured in “Devils in the Detail” by Page One Publishing, “Patterns” by Drusilla Cole and “Simply Pattern” by Viction:ary. Pattern People Web Site
Contact Pattern People

Honda Insight – Let It Shine from Honda on Vimeo.

As Rodger Bridges said today ‘page takeover is the new microsite’ and at least this Honda ad doesn’t break the nav. Click here for the full effect.

Black Lips- 4/24/09 Portland, OR from Nemo Design on Vimeo.

Pic by Alicia J. Rose

A new one from Portland faves Viva Voce, and it’s a good one. Check it out.

Viva Voce – Devotion

There is always good reason for Portland to celebrate having our local basketball franchise, the Trailblazers, in the NBA playoffs especially as they are returning for the first time in five years. Expectations were high going in to the first game at home against the Houston Rockets but unfortunately the Blazers got spanked losing by a 27 point margin and with it some home court advantage. They rallied for a strong win in game 2 beating the Rockets by four points and now they head to Houston to try and pull off two in a row in the Rockets’ house.

I am no basketball expert but I do enjoy watching the games and trying to work out the inner workings and efficacy of any of the teams. Without delving too deeply into the psychology of teamwork it is always clear that those team members who generate the best stats are the ones hailed as the ‘leaders,’ the ‘winners’ even the ‘legends.’ To coin a phrase – ‘the squeaky wheel gets the oil…’

Put simply, as fans already know, basketball stats are all based around points scored, rebounds caught or the number of assists per game – the higher a player is in those rankings the more he is seen as the teams leading player. If you take a look at the Blazers home page you will note that the players’ stats are proudly displayed in a prominent position. And if you look closely you will also note that the Rockets’ Shane Battier appears to come up short on those stats compared to all the other players. There is much more to those numbers than meets the eye.

Meet Shane Battier and consider this:

Michael Lewis – NY Times “Tonight the Rockets were playing the Los Angeles Lakers, and so Battier would guard Kobe Bryant, the player he says is the most capable of humiliating him. Both Battier and the Rockets’ front office were familiar with the story line. “I’m certain that Kobe is ready to just destroy Shane,” Daryl Morey, the Rockets’ general manager, told me. “Because there’s been story after story about how Shane shut Kobe down the last time.”

Last time was March 16, 2008, when the Houston Rockets beat the Lakers to win their 22nd game in a row — the second-longest streak in N.B.A. history. The game drew a huge national television audience, which followed Bryant for his 47 miserable minutes: he shot 11 of 33 from the field and scored 24 points. “A lot of people watched,” Morey said. “Everyone watches Kobe when the Lakers play. And so everyone saw Kobe struggling. And so for the first time they saw what we’d been seeing.” Battier has routinely guarded the league’s most dangerous offensive players — LeBron James, Chris Paul, Paul Pierce — and has usually managed to render them, if not entirely ineffectual, then a lot less effectual than they normally are. He has done it so quietly that no one really notices what exactly he is up to.”

Shane Battier is what Michael Lewis has coined The No-Stats All-Star and he is an efficiently deadly competitor. As Lewis says – “Here we have a basketball mystery: a player who is widely regarded inside the N.B.A. as, at best, a replaceable cog in a machine driven by superstars. And yet every team he has ever played on has acquired some magical ability to win.”

The stats, as used by the NBA and also by every major sports team, do not always tell the truth. The Houston Rockets’ owner, Leslie Alexander, was a supporter of stats but also suspicious of the way the stats were interpreted. At one point he said that “I’m not even sure we’re playing the game the right way.” Alexander hired Daryl Morey to get to the bottom of all the data. When Morey arrived the Rockets had two highly paid and highly prized players – Tracy McGrady and Yao Ming – so Morey was tasked to find quality players cheap enough to keep the team under the NBA salary cap – in short time he came across Battier. When Morey presented Alexander with the idea of buying Battier he perplexed even the man who had hired Morey to rethink basketball. Lewis again – “All I knew was Shane’s stats,” Alexander says, “and obviously they weren’t great. He had to sell me. It was hard for me to see it.”

Consider this excerpt from the same Lewis article – “Battier’s game is a weird combination of obvious weaknesses and nearly invisible strengths. When he is on the court, his teammates get better, often a lot better, and his opponents get worse — often a lot worse. He may not grab huge numbers of rebounds, but he has an uncanny ability to improve his teammates’ rebounding. He doesn’t shoot much, but when he does, he takes only the most efficient shots. He also has a knack for getting the ball to teammates who are in a position to do the same, and he commits few turnovers. On defense, although he routinely guards the N.B.A.’s most prolific scorers, he significantly reduces their shooting percentages. At the same time he somehow improves the defensive efficiency of his teammates — probably, Morey surmises, by helping them out in all sorts of subtle ways. “I call him Lego,” Morey says. “When he’s on the court, all the pieces start to fit together. And everything that leads to winning that you can get to through intellect instead of innate ability, Shane excels in. I’ll bet he’s in the hundredth percentile of every category.”

Morey discovered that stats make players selfish which makes sense if you consider that better stats are always going to be a plus for a players’ career. After watching Battier play for more than two years Morey considers him the most unselfish player he has ever seen – “Last season when the Rockets played the San Antonio Spurs Battier was assigned to guard their most dangerous scorer, Manu Ginóbili. Ginóbili comes off the bench, however, and his minutes are not in sync with the minutes of a starter like Battier. Battier privately went to Coach Rick Adelman and told him to bench him and bring him in when Ginóbili entered the game. “No one in the N.B.A. does that,” Morey says. “No one says put me on the bench so I can guard their best scorer all the time.”

And yet there is one set of stats that Battier does well in – plus-minus, which simply measures what happens to the score when any given player is on the court. Michael Lewis again – “A good player might be a plus 3 — that is, his team averages 3 points more per game than its opponent when he is on the floor. In his best season, the superstar point guard Steve Nash was a plus 14.5. At the time of the Lakers game, Battier was a plus 10, which put him in the company of Dwight Howard and Kevin Garnett, both perennial All-Stars. For his career he’s a plus 6. “Plus 6 is enormous,” Morey says. “It’s the difference between 41 wins and 60 wins.” He names a few other players who were a plus 6 last season: Vince Carter, Carmelo Anthony, Tracy McGrady.”

Whoever works for the Portland Trailblazers checking the stats better be aware that on paper Battier is a marginal NBA athlete at best, yet in reality on the court he is a NBA superstar.

Game 3 is at Houston Friday April 24th 6:30PM on ESPN and locally on KGW.

Read Michael Lewis’ article.

Nemo friend, DJ/Producer/Mixer Tommie Sunshine gives his usual energetic and whacky touch to Imogen Heap’s Hide and Seek.

Imogen Heap – Hide and Seek [Tommie Sunshine's Acid Edit] Click or Right click to open with iTunes.

Click to watch…

Ok, this is a fascinating rant from Robert Scoble. His list of the newspaper industry’s woes, and in some cases unforgivable missteps, when presented like this could take your breath away. Yet all is not quite what it seems – e.g. the Huffington Post is a news aggregator and walks a fine line in repurposing other news outlets’ content. Google and Yahoo are search engines linking back to the newspaper’s sites etc, etc, but there is a point here – the newspaper industry [rather like the music industry] would have preferred that the internet would have just curled up and died – unfortunately it didn’t and it won’t….plan B anyone?

All the text below this line is from Scobleizer the blog:

The newspaper industry just gave away another free meal, er Twitter: do they have any left?
I’m listening to Dave Winer and Jay Rosen “reboot the news.” Jay is a journalism professor and Dave is a geek that helped either birth or bootstrap all sorts of publishing technologies including blogging, RSS, OPML, XML-RPC, and more. So, hearing the two of them do an audio podcast every Sunday is very interesting.

I’ve been pretending in my head that I’m a newspaper exec. When I do that I keep beating myself around the face. Why? Because the newspaper industry keeps giving the geeks free meals. Let’s study the free meals:

Free meal #1. Giving away classified advertising to Craig’s List.
Free meal #2. Giving away photography to Flickr (look at the photos from the Chinese Earthquake, why didn’t this happen on a newspaper branded site?).
Free meal #3. Giving away front page news to blogs like Huffington Post.
Free meal #4. Giving away “small” community news like births, deaths, birthdays, etc to Facebook.
Free meal #5. Giving away real-time news to Twitter.
Free meal #6. Giving away news distribution to Google News and Amazon Kindle, among others. With new sites like Kosmix coming on strong (hundreds of percent of growth month over month).
Free meal #7. Giving away restaurant reviews to Yelp.
Free meal #8. Giving away traffic information to Google Maps.
Free meal #9. Giving away celebrity news to Facebook and Twitter. (Why is Oprah on both of those, and why didn’t the newspaper industry lock up Oprah and keep her on a newspaper brand?)
Free meal #10. Giving away local news to Topix (at least that was funded by a newspaper brand).
Free meal #11. Giving away business news to Yahoo Finance and Google Finance (and something new that will get announced tomorrow).
Free meal #12. Giving away news ranking to Memeorandum.
Free meal #13. Giving away astrology to Astrology.com.
Free meal #14. Giving away comics to Comics.com.

What is their latest giveaway? Crowd-sourced news. I visit Twitter Search every day to find out what is “hot news.” That’s something I used to look at newspapers and older media for (radio, TV) but Twitter is just plain better at telling me what is trending.

OK, so now my face is bloody because I’m seeing all the things the newspaper industry gave away. Do they have anything left to give away?

YES!

Read the rest of this very lengthy post here….

Tacky Souvenirs of Pre-Inaugural America.

“As Ice-T implies, the thing called authenticity seems self-evident: obvious in its presence, glaring in its absence. As a question of being true—to beliefs, institutions, and traditions—authenticity strikes many as worth defending, or mourning. The epitaph “Hip-hop is dead,” for instance, is almost as old as hip-hop. Typical is the reaction of Ice-T, a rapper since the heyday of beatboxing, against Soulja Boy Tell ’Em, who’s still too young to drink. Soulja Boy, who produced his breakout singles in a home studio and became famous through social-networking sites, is emblematic of a new and notably independent moment in musical promotion. But to Ice-T’s aged ears, he’s complicit in the desecration of hip-hop’s authentic essence—the raw sound, the social message—in favor of the saccharine hook.

……authenticity today, in the expanded field of media, is more deeply in crisis. This crisis does not involve mere negation, but inversion. Inauthenticity, which looks a lot like the opposite of authenticity, is actually its successor—or its mirror.”

Some bullet points from the interview:

• 53% of surveyed marketers will increase spending on social media
• He quotes John Schwartz who predicted that firewalls would be extinct in the near future
• Jeremiah maintains that crowdsourcing support, and other functions, will be a fruitful area
• Looking at Forrester itself, Jeremiah revealed that only 18% of the company is active in one project, the in house use of Yammer as a microstreaming platform. They are seeing good productivity paybacks from remaining connected, asking questions, and getting responses in real-time. Still, it will take a while to get real support from senior management.
• Regarding microstreaming (Yammer, et al), Jeremiah thinks they are more natural to business people than blogs. He very naturally transitioned from that into a discussion about mobility and presence, which I have long considered the killer aspect of IM
• The speed of social technologies adoption has been enormously fast, and will become ubiquitous in five years, and in ten years, we won’t use the term Enterprise 2.0 anymore.

Exploding Car on Broadway from Front Ave. on Vimeo.

David Lynch and Singer/Songwriter Moby discuss “Wait For Me” Moby’s new album influenced by David Lynch, the song “Shot in the Back of the Head”, and their collaboration on the accompanying music video. Oh, BTW, they also both like old factories.

Watch the David Lynch directed video for Shot In The Back of the Head.

The folks at Life have realized that their strength is not just in all of the photos they have at hand but in their curatorial skills. As this beta site shows, they have the content and it is no doubt rich and deep. So many pictures and categories – you could spend days in here. And of course they own a superb url..

Here’s an excerpt from their About page:

Welcome to LIFE.com, the largest, most amazing collection of professional photography on the Web.

LIFE and Getty Images, the two most recognized names in photography, have joined forces to provide you instant access to millions of breathtaking photographs — for free. LIFE.com not only lets you wander through the legendary LIFE and Getty archives, but with more than 3,000 new photos added every day, it also gives you the best pictures of the people and places shaping our world now.

I came across a post on the Creative Review Magazine’s CR Blog entitled U2 Linear: it’s not a music video. And indeed it is not. It is a short movie commissioned by the band and directed by Anton Corbijn.

This is a great idea. I have an aversion to the music of U2, although I have been a fan in the past, but I enjoy Corbijn’s work immensely. In the No Line On The Horizon [Box Set] [Limited Edition] [CD/Poster/Book/DVD] edition of U2’s latest album you will find the movie Linear and here’s the interesting part – “It is not an extended music video or a U2 documentary, it’s a new way to listen to a record – a new way to use film to connect to music,” claims Corbijn.

Click on image to see an excerpt from Linear.

Corbijn is right when he says it is a new way to listen to an album. His idea fits neatly alongside my idea of The Music Album as The End of The Organizing Principle. I argue that musical artists are free these days to explore the delivery of music well beyond the boundaries of the CD and its artificial restrictions. It is nice to find myself playing in the same sandbox as U2 and Anton Corbijn.

The University of Oregon in Portland is showing a free screening of the documentary ‘Copyright Criminals’ and I have been invited to interview the director afterwards. The documentary takes a look at the many hurdles that hip hop artists, DJs and producers have to overcome to use samples of other peoples work in their ostensibly new or reworked versions of classic songs and beats. Those interviewed in the documentary include – Chuck D of Public Enemy, James Brown’s drummer Clyde Stubblefield and co-founder of the Creative Commons Larry Lessig. It also includes performances from Run DMC, The Beastie Boys, Grandmaster Flash and more….

Wednesday April 15 @ 6 PM No Charge and open to the public.
The University of Oregon in Portland
White Stag Block
70 NW Couch St, Portland Oregon

“an amazing documentary on the history of sampling…it kicks
you in the head with how radically the sampler redefined
music…” Blender Magazine

Co-sponsored by the UO Portland Library & Learning Commons and the Portland State University Sociology Club. Promotional considerations by KPSU.

Straight to the point. If you sell lingerie you might as well sell lingerie. BlushBerlin.com Via Illegal Advertising.

In the current economic climate it goes without saying that most small businesses have been feeling their share of the pain. Of course, depending on which particular sector of an industry your company has the most experience in also determines the number of times the dice will roll in your favor; some industries thrive throughout downturns others suffer as their clients suffer – hard and fast decisions have to be made almost weekly to keep a company on course. Nemo is thriving but we had to make a course correction.

Unfortunately, this week, Nemo had to make a very hard decision to lay off 9 of our employees; 9 very smart, gifted and intelligent workers, who through no fault of their own find themselves suddenly without a job. People are the backbone of every company so it goes without saying that their loss is also Nemo’s loss.

In the end we are all human and of course like every company should we care about our laid off employees welfare. To help them we decided to turn first to the power of the community and social media by using our Twitter account. By noon on the day of the lay offs I sent out a message [or tweet] to the community explaining the cuts, but more importantly letting companies know that if they needed these skilled workers they could get in touch directly with me or Nemo. It worked.

I was blown away at how fast the response to my tweet was. Obviously in such a tight-knit community there was an outpouring of goodwill and good lucks etc but, most importantly, more than five companies and/or individual business owners reached out to us for info about our released staff. The result was that some of the Nemo alumni were in job interviews as soon as the next day. Obviously good news all around and it’s worth pointing out the power of Twitter and reaching out to your supportive community online.

Our message on Twitter.

And a typical response and re-Tweet.

When the Nemo alumni land new jobs, and if they are willing to have me share the details, I will post them up here.

Follow us on Twitter: @NemoHQ

Leave it to Billboard Magazine, a scion of the fading music industry, to resort to old media tactics. This editorial on their web site is worthy of discussion but unless you happen to subscribe to the magazine for $24.95 a month you do not have the ability to comment. Clearly what happens as a result of this madness is that Billboard’s music business subscribers can hold up this editorial as a sign of “things aren’t so bad after all chaps…” and then continue to ignore the future of their business whilst looking backwards at the good old days. [Ironic note: check the image above and note the arrow in the right corner and the line 'Teen music spending drops.']

It’s not my ego nudging me to write that I can’t help thinking Steven Wilson is talking about my article, ‘The End of the Album as The Organizing Principle‘ when he sarcastically writes about ‘industry experts’ here – “Reports that CD sales continue to decline—they fell 14% in 2008 compared with 2007—have once again inspired a pundit-led roll call of the music industry’s dead and dying institutions: major labels, record stores, terrestrial radio and the CD itself, to name but a few. Recently added to the obituary page is the album itself, thanks to industry “experts.” However, I’m happy to say that the reports of the album’s death are greatly exaggerated.”

I am pleased to say I don’t consider myself an ‘industry expert,’ at least not a ‘music industry expert.’ Although I have had a long career as a professional musician [Gang of Four, Shriekback] and have run record labels etc, I would rather be remembered for jumping feet first into the future of music by joining eMusic.com as GM in 1998.

Unfortunately Wilson’s editorial completely ignores what is actually happening at the MP3 stores that he mentions – Amazon MP3 Store and Apple’s iTunes – music fans are buying more single tracks and not so many albums. He recognizes that the vinyl album is making inroads into the market place once again but he misses the point about the end of the organizing principle whilst admitting that people don’t have the attention span these days – “When the computer becomes a listener’s main source of listening to music, it’s hard to focus for 40 minutes, let alone 70.” It’s not about the computer Steven, it’s all about the Cloud and what Rio Caraeff, EVP of Universal Music’s eLABS understands when he says “the browser is the new iPod.” The browser is everywhere on almost all mobile devices, millions of them around the world – and users are not listening to album after album on them, most likely they are listening to their own playlists.

And here’s Wilson’s killer ‘make the recording industry feel better’ moment – “…. the argument that technology killed the album is a diversion—the mere availability of downloadable music is irrelevant to the question of the format’s viability.” The part of that statement that I have bolded out is simply an idiotic statement.

Technology doesn’t kill anything. In fact it moves things forward. For artists, technology and the advent of almost ubiquitous broadband has brought unparalleled freedom of expression. I wrote in my article, with regard to the early technologists who devised the album-length organizing principle, that – …..musicians and bands were not part of that decision in the first place then why would they complain of what modern technology now brings – their craft has been unchained from early technological limitations and they now have endless amounts of time and bandwidth to spread their creative message far and wide; along with unfettered artistic control.

I also wrote –
How music was delivered used to be in the hands of the few – bands, concert promoters, record companies and their retail distribution companies, radio, and video shows such as MTV. In tech-speak this system embraced ‘push’ – we the mighty and powerful will “provide you” [at a price determined by "us"] with access to our treasures when “we” feel like it. These days that system is rapidly breaking down as music fans now ‘pull’ what “they” want to listen to.

Control has moved from the few to the millions of many. Dull labels and dull bands offering dull, flat, non-experiential product – e.g. a CD, will go the way of the CD as it goes the way of the Dodo. Consider what Cirque Du Soleil provides as an experience compared to Barnum and Bailey’s circus. Or Burning Man compared to your average music festival. Even the Las Vegas Beatles-themed show ‘Across The Universe’ wipes the floor with most rock concerts these days.

If these ideas and opinions, not to mention the debate around them, are ignored, then the recording industry and Billboard Magazine will definitely follow the CD into extinction…

[*NB: The idea of the collapse of newspapers is moving at the speed of light across the 'net. In the hour since I posted this opinion I came across multiple arguments, all very succinct. Here's one from David Eaves - Newspapers' Decline is a Sign of Democracy's Health not a Symptom of its Death. I will attempt to keep this piece updated as the conversation rolls out.]

Jay Rosen on the Huffington Post Investigative fund.

[Latest edit March 29th 12:17PM PST]

Having spent the last decade [at least] discussing the major label recording industry’s supreme mishandling of how its customers embraced the digital music file and how they quickly became savvy internet users sharing those files with millions of other users – basically penalizing the industry for scrapping the single and charging too much for an inferior product, the CD – my interest now turns to the fate of the newspaper industry.

There are some parallels across each of these industry’s woes but it is worth pointing out that the newspaper industry is not being penalized by its customers [readers] for doing anything wrong ala the music industry [weak overpriced product, suing its customers,] rather newspapers are victims of circumstance; technology, shifting reader habits and ubiquitous access in an increasingly mobile world. Unlike the music industry they were not late to the online game even though their initial foot-dragging suggested that like the music industry they would much rather wish the internet would go away.

I must give credit to the labels as I sense that they are beginning to find new routes to profits from music sales. At a recent music industry conference in Nashville I listened to Rio Caraeff, EVP eLabs at Universal Music Group, give the keynote speech. He lamented the loss of the experiential, tactile nature of recorded music when it came in its vinyl form [his father was a famous album sleeve director.] The digital file, he argued, had stripped the experience from the music – listening to music was now a flat and unemotional activity compared with holding a well-designed sleeve filled with images, lyrics and artwork. Because of this flat experience he predicted that there was no future for selling recorded music directly to music fans.

He mentioned one area of success for Universal; the advent of the video game. An all-encompassing experiential medium that included more than just the games – the games came with a community of like-minded people and music. They also generate millions of dollars especially through the subscription fees that are required for online gaming activity.

He also said “the browser is the new iPod.”

So, how does the newspaper industry embrace the browser, what does its “video game” look like?

Umair Haque

The first thing that they must do is abandon the old business models as an idea. Those models can not be re-created for the web. As Umair Haque writes on the Harvard Business blog – “companies and investors focused on business models are simply applying yesterday’s obsolete logic to today’s novel problems.” He goes on to point out that nowadays it is about “making something valuable” – “When we can make valuable stuff, there are a plethora of business models to choose from, some old, some new, some untested, some tried and true. When we can’t, no amount of business model innovation can save us from implosion.”

Referring to Caraeff’s contention that the experience around music is what we relate to the most, why is it that newspapers, that are experiential and tactile, are struggling to maintain readership offline while attracting millions of readers online? Maybe it is just that news is not sexy. Or as Haque points out do they need to just keep providing “valuable stuff” and scrap old business models?

Here’s the quandary – newspapers have to shoulder the enormous burden of overhead required to run a newsroom that collects the news in the first place. What is clear is that the online advertising dollars for newspapers are not filling the gap in the loss of revenue that occurred in print editions – just as digital music sales are not replacing the sales of CDs. So should newspapers start to charge for access to their websites?

Clay Shirky

I have been following the thought leader and writer Clay Shirky via his web site and Jay Rosen, who teaches journalism at NYU, via Twitter. Both of these men have strong opinions about the future of news media, note news media not necessarily newspapers. At the recent SXSW Interactive conference that I attended, Shirky showed the audience a slide that read – the internet is the largest group of people who care about reading and writing ever assembled in history…. A simple and very accurate statement. We have ubiquitous and easy access to more text now than ever; it just needs to be filtered. Which is what newspapers always did for us – as the New York Times masthead proclaims still ‘All the news that’s fit to print.’

Should newspapers be allowed to die? What would replace them?

Jay Rosen

There have been many arguments about the end of newspapers. Shirky himself has said that “we don’t need newspapers we need journalism.” Jay Rosen pointed out [Edit: Jay Rosen pointed out to me that he's not the source of this info. I'll find out who said this.] recently that there are on average about five major breaking news stories each day in the USA. These five stories are covered by all of the country’s large newspapers. [Can not find the source of this information hence the strikethrough.] If that info is true it seems to me to be a massive waste of a lot of newsroom’s energy – should there be a consolidation or does that create the risk of corruption? [Paul Starr, writing in the New Republic thinks corruption will be an issue.] In an odd twist, David Simon the creator of the TV show The Wire, accuses media owners of contempt and is also fearful of corruption in this interview in the Guardian. It’s worth noting that Simon falls foul of Umair Haque’s ‘it’s not about the business model’ credo…

“Oh, to be a state or local official in America over the next 10 to 15 years, before somebody figures out the business model,” says Simon, a former crime reporter for the Baltimore Sun. “To gambol freely across the wastelands of an American city, as a local politician! It’s got to be one of the great dreams in the history of American corruption.”

Should we just turn to the aggregators and news feeds such as Reuters and AP? And of course to the blogs…

The fear of corruption spins mostly on the axis of believing our government would have nothing to fear if newspapers disappeared and therefore critical journalism went the way of the Dodo. [Although it's worth noting that those critical journalists all seemed to disappear in the run up to the last Iraq war.] It’s a plausible fear but given the advent of so much transparency and open access to information it may arguably be more difficult not less for governments to control the message. President Obama may be the first president in history to have fully embraced the internet during his election campaign and on into the White House but he will continue to be dogged forever by the blogging and tweeting classes throughout his term.

Control is an issue for newspapers today and has been since the early 90’s. Clay Shirky writes in an article Newspapers And Thinking The Unthinkable – “Back in 1993, the Knight-Ridder newspaper chain began investigating piracy of Dave Barry’s popular column, which was published by the Miami Herald and syndicated widely. In the course of tracking down the sources of unlicensed distribution, they found many things, including the copying of his column to alt.fan.dave_barry on usenet; a 2000-person strong mailing list also reading pirated versions; and a teenager in the Midwest who was doing some of the copying himself, because he loved Barry’s work so much he wanted everybody to be able to read it.

One of the people I was hanging around with online back then was Gordy Thompson, who managed internet services at the New York Times. I remember Thompson saying something to the effect of “When a 14 year old kid can blow up your business in his spare time, not because he hates you but because he loves you, then you got a problem.” I think about that conversation a lot these days.”

Rather like the music industry the newspaper industry is faced with multiple problems on many fronts – shrinking readership, ad revenue dropping and a public who feel that information should be free. Perhaps the answer rests with the idea of hyper-local news; news that is directed to people at the zip code level, news that has hyper local resonance to readers. Jay Rosen may be heading in this direction as I noticed that he is tweeting a question – How Many Homegrown News Stories Are In Your Daily Paper?

My city of Portland has two newspapers – The Oregonian that carries national stories often sourced via AP or the NYT as well as local reporting, and The Portland Tribune, a freesheet that remains hyper-local. The Oregonian is in the unfortunate position of not having its own web site, its news is buried in amongst a site called OregonLive.com yet The Portland Tribune, a smaller and perhaps more nimble operation does have a web site that is kept up to date with only local news. Both of these papers will have to contend with Yelp or Outside.in as well as other hyper-local web sites that directly compete with them for bringing up to the minute breaking news at the zip code level. I suspect that only one of our local papers can survive.

If both of my local papers are searching for monetization through jiggling the business model they will surely fail. Let’s go back to Umair Haque and his idea of new ideals based around scrapping business models:

“Monetizing” + “business models” = zombieconomy. The reason monetization is a dirty word is simple. It blinds us to value creation, at the expense of value capture. When we seek to monetize, we end up chasing the same old lame competitive advantage. I win, you (and you, and you) lose. Put another way: “monetizing” toxic junk — from CDOs, to Hummers, to McMansions, to Big Macs – is how we got into this mess.

It is by rediscovering how to make stuff that’s not toxic junk in the first place that we’ll get out of the mess lame, evil, brain-dead 20th century thinking has left us in. That’s the challenge of a new generation of revolutionaries. And it’s not about new business models: it’s about reconceiving authentic, deep, value creation.”

Finally I’ll end with another thought from Clay Shirky – “When reality is labeled unthinkable, it creates a kind of sickness in an industry. Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse. This shunting aside of the realists in favor of the fabulists has different effects on different industries at different times. One of the effects on the newspapers is that many of their most passionate defenders are unable, even now, to plan for a world in which the industry they knew is visibly going away.”

Other references:

Clay Shirky’s blog

Jay Rosen’s blog

Follow Jay Rosen on Twitter

Jay Rosen on mindcasting.

Umair Haque – Video presentation on Ideals

Uncle Sam The Newspaper Man

David Eaves – The Death of Journalism? [Or journalism in the Era of Open]

Follow Nemo on Twitter:
NemoHQ
Dave Allen
Trevor Graves
Mark Lewman
Nubby Twiglet

Slagsmålsklubben – Sponsored by destiny from Tomas Nilsson on Vimeo.

A Time For Lions: Artwork of Blake Britton and Jonny Fenix

PORTLAND, OR – Nemo presents A Time For Lions, with the artwork of Blake Britton and
Jonny Fenix, a photo exhibit opening on Friday, April 3, 2009 6-10pm. The show will run through
Monday, April 27, 2009 at Nemo: 1875 SE Belmont Street in Portland, OR. The opening
reception includes a special musical guest.

A Time For Lions, may be a call to action in response to the incomprehensible, unjust and
unconstitutional, which both Britton’s and Fenix’s works address. Though similar in its question, their
work is vastly different in application. Fenix takes a playful, satirical approach to the contradictions
of mass media and the realities they gloss over. While Britton’s works have more traumatic
manifestations of a world experience. Both artist implicate themselves, their privileges and their loses in their work, making more multidimensional pieces that invite the audience to question their role in these inconsistencies.

Blake Britton was born in Phoenix, Arizona in 1978. He has spent the time since observing the
relationships between humans and their existence while studying the craft processes of the past. His
current work he examines the social paradigms that exist within our own culture and brings into
question the complacency of free thinkers, entitled mongers, and the otherwise forgettable bravado
we encounter daily. The work serves him as both question and statement, as ambiguous as truth, as
heavy as feathers. He currently lives with his wife and cats in Portland, Oregon where he works a
freelance artist and prop maker for film. His work has shown in Los Angeles, Phoenix, Philadelphia,
and Portland among other places.

Jonny Fenix was born in Nacogdoches, Texas in 1973, and currently lives in Portland Oregon. He
walks the world with his daughters and wife and wonders why mankind isn’t. Why is man’s push to
extinguish rudely everything natural? Quietly screaming. From neither school nor the streets, he spent his boyhood in the desserts of Arizona thinking to himself, “this looks like the bottom of the ocean”. Researching everywhere, he attempts to create what his mind sees. Artwork, furniture, sculpture, letters to friends, they are the same and loaded. Soft but Sharp. Pretty and Painful. To say nothing is not possible. His work has shown in Chicago, Los Angeles, Miami, Philadelphia and New York.

This year’s SXSWi Conference in Austin Texas can only be hailed as a success. I’m unable to distill all the great information that I gleaned into one post so I will spread it out in posts here over the next few days. This year’s speakers included Chris Anderson, Guy Kawasaki and Clay Shirky to name a few. It was Shirky who left me with the most memorable quote of the week – “the internet is the largest group of people who care about reading and writing ever assembled in history…” He was defending internet use against the charge that it was destroying the book publishing and newspaper businesses. The best panels were the ones that included people whose thinking arrived at similar positions – the internet isn’t destroying anything it is merely the great leveler, perhaps the greatest in history.

Austin Kleon, an Austin, TX based illustrator captured the first panel of day one at the conference. This image sums up how I felt at the end of each day of panels…..

2009 Seen of Change at Artery! from Dave Allen on Vimeo..

Artery opened a skateboarding photography exhibit called The Seen of Change, curated by Bryce Kanights. Fellow artists in the show include Grant Brittain, Jon Humphries, Joe Brook, and Ryan Flynn. The Seen of Change opened on Friday March 13, 2009 at Artery, 4114 N. Vancouver Avenue in Portland.

Pic by Luc Legay.

So here’s another twist for those of you who still think of Twitter as a waste of time or just simply frivolous. Jay Rosen [on Twitter @jayrosen_nyu,] a journalism professor and new media analyst at New York University has coined the phrase Mindcasting for the way he interacts with the 550 people he follows on Twitter.

In the LA Times today he had this to say – “Mindcasting came about when I was trying to achieve a very high signal-to noise-ratio,” he explained. This meant using his Twitter account to send out tweets pointing to the best media news and analysis he could find, 15 or 20 times a day. “I could work on the concept of a Twitter feed as an editorial product of my own. I’ve hand-built my own tipster network,” he said. “It’s editing the Web for me in real time.”

It’s worth pointing out that if you are using Twitter solely on the Twitter web page the notion of Mindcasting is difficult compared to if you were to use TweetDeck, an Adobe Air-based app that allows you to group, filter and manage your tweets.

Feel free to follow me @pampelmoose and Nemo @NemoHQ

Untitled from Greg weaver on Vimeo.

USA Today reports that Germany has increased new-car registrations in Germany by more than 21% to 277,800 in February compared with the same month last year. These sales were achieved by the German goverment’s bonus to people who scrap older cars and buy new ones, an amount of $3,134 at Tuesday’s exchange rate. A buyer has to trade in a car at least 9 years old and agree to let it be scrapped. America, take note.

I am still reeling after watching the latest amazing “news” piece from Jon Stewart. I wrap “news” in inverted commas because this man is a comedian and a great one at that. So why is he more important than any of the talking heads on cable TV news and political shows?

Here’s why – In an era where newspapers are dying and mainstream TV and cable media are flailing around trying to increase viewers by using limp content, Will Bunch at the Philadelphia Daily News points out that “Great research trumps good access to the powerful.” In essence all Stewart’s team did was juxtapose past remarks on the economy from people like the CEO of Ford or blowhard and so called ’stocks wizard’ Jim Cramer and even bigger blowhard CNBC’s Rick Santelli [who in a magnificent performance gets traders on the floor to boo President Obama because "we shouldn't be paying for those folks who can't pay their mortgages, those losers!"] and compared them to more recent statements to show how hypocritical these people have been and continue to be. Great research all available at any journalist’s fingertips online. Stewart’s team just did the research and then they are not afraid to have Jon go out and skewer these people not lionize them.

You must watch the Stewart video.

And here’s an extract from Will Bunch’s very prescient article:

As briefly noted here earlier, the most talked-about journalism of the day wasn’t produced by the New York Times, CNN, Newsweek or NPR. It was Jon Stewart’s epic, eight-minute takedown on last night’s “Daily Show” of CNBC’s clueless, in-the-tank reporting of inflatable bubbles and blowhard CEOs as the U.S. and world economies slowly slid into a meltdown. You can quibble about Stewart’s motives in starting the piece — after he was spurned for an interview by CNBC’s faux populist ranter Rick Santelli — but you can’t argue with the results.

The piece wasn’t just the laugh-out-loud funniest thing on TV all week (and this was a week in which NBC rebroadcast the SNL “more cowbell” sketch, so that’s saying a lot) but it was exquistely reported, insightful, and it tapped into America’s real anger about the financial crisis in a way that mainstream journalism has found so elusive all these months. As one commenter on the Romenesko blog noted earlier today, “it’s simply pathetic that one has to watch a comedy show to see things like this.”

But that’s not all. The Stewart piece also got the kind of eyeballs that most newsrooms would kill for in this digital age — planted atop many, many major political, media and business Web sites — and the kind of water-cooler chatter that journalists would crave in any age. In a time when newspapers are flat-out dying if not dealing with bankruptcy or massive job losses, while other types of news orgs aren’t faring much better, the journalistic success of a comedy show rant shouldn’t be viewed as a stick in the eye — but a teachable moment. Why be a curmudgeon about kids today getting all their news from a comedy show, when it’s not really that hard to join Stewart in his own idol-smashing game.

Read the rest of the Will Bunch article here. It’s a great read for anyone in media.

American Blur: Photos by May Juliette Barruel and Tamar Monhait

Friday, March 06, 2009 6-10pm. Free admission. Complimentary Wine & Beer.

PORTLAND, OR — NEMO presents American Blur by May Juliette Barruel and Tamar Monhait, a photo exhibit opening on Friday, March 06, 2009 6-10pm. The show will run through Wednesday, April 01, 2009 at NEMO: 1875 SE Belmont Street in Portland, OR. The opening reception will include special musical guest, Sigmund Henry.

american pie. american eagle. american literature. american football. american cars. american dream. american english. american flag. american express. american dollar. american airlines. american idol. american frontier. american pitbull. american presidents. american blur. American Blur examines the images that make-up the “American” consciousness both individually and collectively. Barruel and Monhait exhibit work that creates the feeling of an overwhelming barrage of the social and physical landscapes identified as “American.”

May Juliette Barruel holds a master of arts degree in American Literature from l’Université de Paris Sorbonne Nouvelle and a professional certificate from New England School of Photography in Boston, Massachusetts. A native of Grenoble, France and a resident of Portland, Oregon since 2000, she works as both an artist and curator. As an artist, she creates textile-based work that addresses the themes of nostalgia, obsession and loss in an intimate and often voyeuristic fashion. Her photography reflects the dreamy experience of her foreign eyes in America. As a curator, Barruel has been responsible for Stumptown Coffee Roasters’ downtown gallery since 2006. She has exhibited work by: Portland artists Ty Ennis, Paige Saez, Nicholas Pittman, Norm Sajovie and Alex Steckly; San Francisco photographer Jeff Warrin; and Los Angeles filmmaker William Haswell. Barruel also owns Nationale, a shop and gallery on Portland’s east side.

Tamar Monhait is a multi-disciplinary artist based in Portland, Oregon. She was born and raised in Chicago and has spent time between the two cities studying Electrical Engineering and Art. Her work explores process, ritual, music mathematics, technology, and time. She has participated in group shows at Disjecta, Hall Gallery, PNCA, Mark Woolley, Jace Gace, and the Newberg Gallery at the Glasgow School of Art. She also had solo exhibitions at Stumptown Downtown.
_ _ _
NEMO is a Portland-based integrated branding, marketing and design shop. NEMO’s capabilities include brand strategy, design, motion graphics, interactive development, film, video, print and photography production. NEMO is at 1875 SE Belmont Street in Portland, OR.

Simon Hoegsberg’s latest image is 100 meters long. There are 178 people in the image that was shot over 20 days from the same spot on a railroad bridge on Warschauer Strasse in Berlin during the summer of 2007. It is fascinating. Look for the two people who both have bandages over one eye – weird. Here’s the link. Mouse over the slide to make it move from left to right.

Found on Twitter from bjmin

Adam Bagerski’s Surprise 30th party Feb 27th 2009 from Dave Allen on Vimeo.

This is becoming common news these days because of the ability to immediately update your followers via Twitter. Story from the Daily Telegraph.

“The playing out of major events in the world of blogs and social media is becoming an ever more familiar tale. Today’s plane crash just outside Schiphol Airport in Amsterdam broke first on Twitter, the popular microblogging service. Jonathan Nip, who lived near the scene of the accident, was one of the first to tweet about the crash. “Looking at a crashed aeroplane near Schiphol,” he wrote, just moments after the plane came down.”

From Travelution.co.uk found on Twitter from @alisamleo

What happened when a blogger decided to take on Ryanair

February 23, 2009

Here is an amazing tale from late last week, when an Irish freelance web designer/developer, Jason Roe [and Twitter], found himself involved in a extremely strange tête-à-tête with everyone’s, er, favourite low cost carrier, Ryanair.

It all started when Roe wrote a blog post about how he’d discovered a usability error in ryanair.com booking process.

In short, he says he found a bug in the system which allowed users to obtain a 0.00 charge for their flights.

There was some disagreement in the comments section as to whether it worked at the time. Roe claims it does.

Nevertheless, some people at Ryanair HQ decided to chip in. The comments are not what one would expect of a large company that has decided to engage with social media, to say the least.

This is just one of many from a succession of commenters under the ‘Ryanair staff…’ tag on the same post.

Crikey.

[NB: We have seen the IP addresses of the commenters and they all trace back to Ryanair HQ]

So, most people would say that the best method for dealing with a provocative post like Roe’s is to be measured and calm.

But then again, Ryanair – lest we forget – doesn’t exactly play by the same rules as others when it comes to dealing with customers, complaints, partners, etc.

[Read the full post - and it really is worth reading all the comments from Ryanair...]

Post by Kevin May on February 23, 2009 04:33PM
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Listed below are links to blogs that reference this entry: What happened when a blogger decided to take on Ryanair.

Image from Blog of Mr Tweet.

Recently on the blog known as MrTweet a question was posed – “How are you using Facebook, Linkedin and Twitter differently?”

If I had been asked I would have responded as follows: Those three networking platforms can be grouped into a historical context – Facebook past, Linkedin future/present, and Twitter future.

Facebook is the past. I have been a member of Facebook for what seems like an eternity but in fact it has been a little under two years. I have 1,472 “friends” as of writing and it’s fair to say that I only know about 15% of these “friends” very well. As a minor music celebrity I have attracted a lot of musicians, bands and labels. As Director, Insights & Digital Media at Nemo and as someone who speaks regularly at conferences on social media as well as online music issues, I have attracted those cohorts too. Just this past week my sister and brother who still reside in the UK joined Facebook and brought along with them various nephews, nieces, cousins, aunts and uncles. I now have no excuse for not being in touch with my family more regularly – technology shortens the distance between us. On Facebook that is not necessarily a good thing.

The author centre, tagged in a picture from the early 80’s

Facebook is historical white noise to me. I am constantly tagged in pictures and videos and more often than not in an unflattering light. There I am at a wedding in 1987 clearly drunk, and there I am in some unnamed establishment sitting next to some old girlfriend who is probably mortified to see that photo in such a public forum after all these years. [Insert landscape and memory essay here.] I have spent many hours un-tagging myself in photos and videos just to have someone tag them right back after I’ve moved along. One day soon I fully expect to find a video of myself dancing naked on a table at a party. And that’s what is wrong with Facebook for me; the complete lack of control of message, my message.

Facebook really is for college students who want to catalogue images and videos of their crazy drunken selves for all the world to see; images they will live to regret when applying for a job. Closing your account is the only means of control on FB.

For the more mature types on Facebook [apparently there has been a surge of new members in the 40+ demographic] there is the shock of discovering that all those folks in high school or college -the ones that you had left behind and wiped from memory – are now waiting in your email inbox as “friend” requests. There was of course a reason for leaving all that behind. I could go on. Clearly Facebook is best left to the young who actually seem to enjoy being stalked across social networks.

Linkedin is Future/Present. Linkedin I term as future/present because I use it to store current details about my career activities [present]. I have built a decent network of like-minded business people with whom I can share job opportunities and details of event activities and/or my role within Nemo [future client work.] There are useful forums where I can post a topical question and via the crowdsourcing effect of Linkedin I often receive a lot of very intelligent answers [I wouldn't try this on Facebook for e.g.]

Linkedin is a dry world whereas Facebook is a week at the beach in Mexico during Spring Break. Linkedin is quiet time in the study where you get things done. It really is all business.

This brings me to Twitter. Although millions of users are on the Twitter platform its audience is in the low millions compared to FB and LI. Many of my peers who open a Twitter account leave me a message soon after joining that invariably includes the phrase “I don’t get it…” Fair enough, but hey everyone what is it you want to get? If you want to have a tool that is the perfect blend of Facebook [without Spring Break] and Linkedin [without retiring to the study] then Twitter is for you.

Twitter put simply is micro-blogging. Used wisely Twitter gives your followers a real-time window into your social, business and working world down to the minute. Use it unwisely you will find yourself in a lonely corner of Twitter twittering to yourself with a dunces hat on. I put Twitter in the future column even though other social media types put it in the present because I believe that when it is used purposefully it has a transcendental power and therefore we will see it being used much more widely in future.

And by purposefully I mean by intent which then leads to a question – what are your goals when using social media? Remember, we have to put technology to one side, this is not about technology it is about doing something that comes very naturally to all human beings [sociopaths excepted,] – it’s called socializing. Technology has shortened the distance between us but it hasn’t changed why we socialize. It is worth noting that Twitter is arguably more successful than any other social network platform for helping to get offline groups organized around conferences and such – they are known as Tweetups. And for e.g., I know of someone tweeting upon arrival at PDX airport asking for a ride downtown who within minutes was picked up and given a ride from a fellow tweeter – Twitter can be that hyper-local.

On a grander global and political scale, Wikipedia notes: Twitter has been used as a “social justice tool” to connect groups of people in critical situations. On April 10 2008, James Buck, a graduate journalism student at UC Berkeley, and his translator, Mohammed Maree, were arrested in Egypt for photographing an anti-government protest. On his way to the police station Buck used his mobile phone to send the message “Arrested” to his 48 “followers” on Twitter. Those followers contacted UC Berkeley, the US Embassy in Cairo, and a number of press organizations on his behalf. Buck was able to send updates about his condition to his “followers” while being detained. He was released the next day from the Mahalla jail after the college hired a lawyer for him.

Should you be arrested or simply lost just remember Twitter is always at your fingertips – text 40404.

So what’s different about Twitter vs Facebook?

Here’s an answer to that question based on my own use – I see Facebook as a vessel that contains your past – landscape and memory again. FB informs you of your friends’ activities via your email inbox when they change their status. One then links back to FB [unless you happen to always be on your FB account constantly refreshing your browser window,] logs in and reads the status or message. In other words many actions are required to keep in touch with your friends. On the other hand Twitter is a constant feed of information from those that you have chosen to follow. There is an important distinction here – on FB I choose to accept a “friend request” and your request is at the mercy of my keystroke, yes or no? If I key yes then we are “friends” and in my case that decision is made on a whim – I may or may not know you but we’ll see how it goes [sounds like a one night stand in college, right?]

The author tweets

With Twitter “friending” permission is not required – you can follow me if you like, I can follow you if I like. The decision to be or remain followed or un-followed is out of my hands or your hands. The content of our messages or tweets is all that makes us worthy [Think dunce Twittering in the corner..] and Twitter restricts those Tweets to 140 characters. And best of all, if I don’t check in for a day or two I miss the conversation and that’s fine – I am not obliged to be responding to some request ala FB. Nor do I get poked or bitten by a vampire and no one sends me Valentine bear requests. I mean, c’mon!

Twitter profiles are simple too. They consist of 160 character bios and links to the person’s web site. Twitter protocol suggests that having an avatar is more pro than not having one and being anonymous on Twitter creates suspicion.

Twitter has some user practices that are carefully followed unlike other social networking platforms. There is an etiquette in place that may have provided an atmosphere of decorum in what looks at first blush like a frenzied space. Here are some Twitter basics:

If you tweet using a company name, i.e @NemoHQ, don’t tweet only about Nemo – you have an obligation to tweet informative posts that have nothing to do with your company. You should share the sharing. You will gain more respect from your followers that way. Also your tweets will not be considered spam.

To reply to a Tweet that you like just reply to the persons address e.g. @pampelmoose This can keep the conversation moving as other people can look up that users profile to find the thread.

Re-Tweeting – Add the letters RT to the front of the original tweeter’s address and include the original message. For e.g. if it was a message from me that you are RT’ing you would put RT: @pampelmoose Again this keeps a conversation moving. By Re-Tweeting you are getting the conversation in front of your followers and they in turn can RT to their followers creating an exponential audience.

If you want to contact someone directly through Twitter you can Direct Message them as long as they are following you. At Twitter.com you add D in front of the username to message people directly – D @pampelmoose

When someone follows you on Twitter it is good practice to DM them and say thanks for the follow.

It’s ok to ask your followers to spread the word for you by re-tweeting. If they like your tweet content they will, if they don’t they won’t.

By using the # sign you can create search terms that other users can access. For example if I were to write about Nemo I would type #NemoHQ then users can click through to all of the conversations on Twitter that include #NemoHQ You can also monitor what the most popular conversations are by using the Twitter search link.

I recommend reading Guy Kawasaki’s blog as he has great insights into using social network platforms wisely including Twitter.

As this post was inspired by Mr Tweet’s questions we can now come full circle back to his blog and two comments on this subject that he highlighted:

Featured Comment by Heather Rasley

They’re vastly different platforms with vastly different goals. Here’s how I use each:

Facebook: Have been on it since undergrad, and have a large network. It was once more important to me, but now I don’t check in too often and don’t take it seriously.

Sometimes I’ll have wall exchanges with friends, which are almost exclusively based on inside jokes. Status updates are rarely related to anything I’m actually doing. I’ll add someone new when I meet them, if only to feel more “connected.”

Sometimes I’ll send messages to folks I don’t have other contact info for. It’s great for rekindling old/lost connections. I don’t share anything there (or anywhere) that I would be ashamed of.

LinkedIn: Purely professional, and not used often. Very rarely send messages or take part in other social activity, aside from adding new coworkers / associates / friends to my network and replying to any requests sent to me. Any actions I take there are explicitly toward the end of building my professional persona / furthering my career. To me, it feels cold. Interactions there typically aren’t very rich.

Twitter: Used for a blend of personal/social and professional use. I’m highly aware of the public and repostable nature of my tweets.

Content posted varies from where I am at the moment, to work-related links, to tweets about personal projects, to quotes and other links that I personally enjoy. I like it because it’s malleable.

I think people tend to understand that what they’re seeing is a glimpse of me as an entire person. @s and DMs are effective for quick, asynchronous communication between acquaintances.

I’ve met lots of new people in the real world through Twitter (”Oh, you like that, too? Let’s meet.” “Oh, you’re there, too? Let’s meet.”)

Featured Comment By Dean Kakridas

Here is how I currently utlize the ‘Big 3′:

Facebook: ‘rekindling and repurposing the past’.

Primarily used with close friends, family and colleagues I interface or have interfaced with in the physical world.

Twitter: ‘present day by day social stimulus for personal and professional betterment.’

Here, I am actively looking for key inputs to drive my lifestyle design while reciprocating the same with friends and followers.

LinkedIn: ‘all about future interactions with people and parts unknown‘.

This is the shiny and professional looking profile that stays consistent and concrete–hopefully a buoy and beacon for perpetual professional good standing and hope for financial prosperity.

So past, present and future aspects of my life are well served by these three bastions of digital social connectedness.

Although Twitter has been around since March 2006 it has recently erupted in popularity and is covered in the media almost daily. In other words Twitter has become the buzz word du jour and with that comes scorn and derision as well as support. Those that don’t get it dismiss it is a gimmick, and those that do, use it as a very useful business tool.

The social media arena is fast-moving and ever-evolving but the one constant is people. Without people there is no such thing as social media. As the Philippines-based web site Mindanao Examiner points out: …social media today is a pure mess: it has become a collection of countless features, tools, and applications fighting for a piece of the pie. and goes on to say We’re moving away from “users,” “customers,” and “shoppers”: social media is bringing back the human element to all digital interaction. People now deliberately seek meaningful connection, self-expression, and a relevant and receptive community.

That sounds a lot like Twitter to me.

Here’s a few stories I found on Twitter about Twitter in the media on February 21 2009:

Politico – Conversion of a Twitter Skeptic
The Oregonian – Portland Twitter’s the Oscars
Forbes – Travel Portland Creates Nation’s first Twisitor Center
COED Magazine – 406 Bands Who Twitter
Guy Kawasaki – How To Get ReTweeted
San Francisco Examiner – Twitter Helps You Make Friends With Shaq
Idaho Statesman – Visit Idaho Now on Twitter
The Orlando Sentinel – Twitter and NASCAR Go Together Like Kyle Busch and Auto Club Speedway
San Francisco Chronicle – Mayor Gavin Newsom has a Twitter Account

Follow Me:

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Nemo
Pampelmoose
Social Cache

More essays from Dave Allen – Thoughts On Social Media

Another one bites the dust…

Click image to got to video. It’s a music clip and YouTube don’t allow embeds for that stuff remember…

Oh, whoopsy BBDO.

From the Adrants mailbag:

“My skater friends have been sending me a link all day long that shows a blatant – and I mean blatant – BBDO rip off of a [Spike Jonze] directed skateboard video [...]. The original was from the most popular skate video in years, but obviously, someone’s creative director hadn’t seen it:”

o Original, and far superior.

o The fraud.

Find more videos like this on AdGabber

Find more videos like this on AdGabber

Click image to watch the video.

A wonderful speech by the psychologist Barry Schwartz at this year’s TED Conference in which he – “makes a passionate call for “practical wisdom” as an antidote to a society gone mad with bureaucracy. He argues powerfully that rules often fail us, incentives often backfire, and practical, everyday wisdom will help rebuild our world.”

Some key points in the speech:
Rules create mediocrity.
Incentives reduce responsibility.
No incentives can be created that will work, in fact they demoralize professional activity.
They also create moral loss as well as a loss of morality.

Valentine’s Dance Photobooth from Jonny Davenport on Vimeo.

Click image to play and David will fill you in….

Sensitive people please avoid, sense of humor required.

Amazon’s Kindle 2 has more of an Apple iPod feel to it. Found on MobileRead.com

Click on the image above and then press play on the page. A fascinating visualization of Twitter in action. Look for what happens at half-time…

Women In Marketing Jan 15, 2009 from Dave Allen on Vimeo.

Having watched the comments swing to and fro on the PETA Sex Ads post I thought it might be timely to post this video from NemoHQ’s Trevor Graves. Interviews and talks with women who have made their way in action sports – and they didn’t have to get half naked and lick vegetables PETA….

“Girls are sluts and boys are studs” a comment from industry icon, Circe Wallace at The Women in Marketing event held at Red Bull USA in Santa Monica. The event was designed to honor, highlight and make accessible the women who have made an impact on youth culture and the action sports community. Carolyn Deighan of Tadpole Marketing hosted the event. Amy Stettler, from Apple, Amy Taylor of Red Bull, Caralene Robinson from Boost Mobile, Circe Wallace from WMG, Dyana Kass from Interscope, Kenna Bertell Florie of Roxy, Renee Lawter from Eyerus, Shanti Sosienski of SOS, and Staci Levine from SNL comunications all spoke to the group of 230 people.

I’m feeling that they’ve lost their way….anyone agree? It seems like they’ve lost focus. Ethical treatment of animals is a noble cause, scantily clad and naked females, sex and hot tubs seems to be off topic to say the least.

Story from the [soon to be sold?] Seattle Post-Intelligencer.

The guys from Droga5 look a little confused…

From MediaPost:

In the hyper-targeted media world, the sweet spot is often local. To tap that potential, NBC Local Media has launched Neighborhood News Pages, available in nine O&O markets, including seven in the top 10. The sites, which aggregate news from NBC’s local TV affiliates as well as the Web, then organize the information by neighborhood. Topics covered include news, sports, health, around town, weather and traffic.

The local markets represented are: WNBC New York, KNBC Los Angeles, WMAQ Chicago, WCAU Philadelphia, KNTV San Francisco, KXAS Dallas-Ft. Worth, WRC Washington, D.C., KNDS San Diego and KTIS Hartford. The news pages were built and launched by Outside.in, a data and technology platform that creates and distributes hyperlocal news.

“Our new Locals Only sites enable our users to be true insiders and to fulfill on that promise we need to deepen our coverage in local communities,” says Brian Buchwald, senior vice president, local integrated media for NBC. He notes that the NNP allows the network to “add entirely new sections of content to our sites and create more targeted ad impressions at a fraction of the cost.”

“Publishers can use our Neighborhood News Pages to create thousands of discrete, highly targeted local news pages to complement their national and regional coverage,” adds Mark Josephson, CEO of Outside.in. “Outside.in covers all local blogs, mainstream media and twitter streams. If it’s about local, we’ve got it.”

Both national and local ads appear on Neighborhood News Pages. The owned-and-operated sales team sells ads for the sites, in addition to NBC’s national sales team.