Hyper-local media, Portland Radio and the Social Web

Sunday, June 21st, 2009
Portland NPR OPB Music Pampelmoose WOXY.com NemoHQ
Portland Bike Art Pic by PortlandGround.com

Recently Josh Catone wrote an article on Mashable entitled ‘Why NPR is the Future of Mainstream Media.’ In it he points out how NPR has been adjusting and preparing for the coming digital landscape that will affect news media – radio, TV and newspapers. To avoid the fate of other news media, NPR has embraced the triangulation of local content, social media [in its true form] and ubiquitous access.

Local: Catone quotes new NPR CEO Vivian Schiller – “To me, local is the big play, because local commercial radio has abandoned the local market. Local newspapers are withering or sometimes dying. The big national media companies, including excellent ones like The New York Times, cannot afford to be covering every single community. So that leaves a big, gaping hole to serve Americans’ local coverage,” she told mediabistro.com in April.

The Social Web: Catone points out that “NPR’s Twitter account has over 780,000 followers, making it one of the top 25 on the social network (and third among news organizations behind only the New York Times and CNN). Their Facebook Page has over 400,000 fans.”

The tools now available for social web activity give news media of all stripes a way to connect, communicate and share information with their audience, attracting new listeners and retaining existing ones. NPR has taken this all the way with blogs, podcasts and mobile apps. Here in Portland, OPB Music is one of the few stations that focuses on local music and music from the Pacific Northwest. Given Portland’s rich and diverse music population there is never a shortage of great new music yet you will be hard pressed to find it on any local commercial stations. And as the audience for music fractures and spreads far and wide across the internet, online radio will be the biggest winner.

Even the face of music concerts is changing – as bands perform house parties or shows in other spontaneous locations local mainstream media should be jumping all over it working with local bloggers to bring access to live streams or reviews. Yet so far they haven’t, it’s been left to local alternative outlets such as OPB Music or local alternative newspapers like the Willamette Week or the Portland Mercury to cover. Even the New York Times has belatedly jumped in on local music activities with an article entitled ‘Indie Rockers, 90210.’

There appears to be no end to the bleeding for local mainstream radio and TV – revenues are set to plunge 15% according to this report. On the other hand NPR’s audience continues to grow. They had 23.6 million people tuning in weekly at the end of ‘08.

In a strange twist, in what I presume is a response to the obvious downturn in advertising revenues, Portland radio station 94.7FM KNRK recently laid off one of its more popular radio personalities, Tara Dublin. Byron Beck a local reporter, and himself the victim of layoffs at the Willamette Week, broke the news. It appears that Dublin does have a local fan base – her ‘Save Tara’ Facebook page is garnering support from her fans. Those fans are complaining that 94.7 won’t let them leave comments in support of Dublin on the station’s forums. If true, that is bad social web practice. There is also the opposite view – Save Tara? Save Us From Not Having Tara on the Air – that is not as negative as it sounds; people are pointing out that if commercial radio continues its decline why would Dublin want to go down with the ship? This is the social web in action – people listening and joining the conversation; NPR understands this and embraces it.

Mobile Ubiquity: It is not just the success of the very popular iPhone that now gives people far-ranging mobile internet access from handheld devices, but the new, faster iPhone S does make it even easier and is a significant driver of mobile web traffic. RIM’s Blackberry, the Google Android device and the new Palm Pre are all in the race to be the web access mobile device of choice too.

Catone mentions Happn.in a new site that tracks trends locally on Twitter in 52 different metro areas around the world. This is a very useful tool and as Twitter search begins to be a popular way for people to find trending events and news, hyper-local will be incredibly important – searching for local events and news at the zipcode level is getting easier and easier. All local media outlets need to take note.

Related articles:

SEO and SEM Will Be Dead As You Know It in 6 Months
Authenticity and Authority on the Social Web
Hyper-Local News and Portland’s Hillsdale District

NBC Launches Hyper-Local News, Neighborhood News Pages, Taps Outside.in

Wednesday, January 28th, 2009

From MediaPost:

In the hyper-targeted media world, the sweet spot is often local. To tap that potential, NBC Local Media has launched Neighborhood News Pages, available in nine O&O markets, including seven in the top 10. The sites, which aggregate news from NBC’s local TV affiliates as well as the Web, then organize the information by neighborhood. Topics covered include news, sports, health, around town, weather and traffic.

The local markets represented are: WNBC New York, KNBC Los Angeles, WMAQ Chicago, WCAU Philadelphia, KNTV San Francisco, KXAS Dallas-Ft. Worth, WRC Washington, D.C., KNDS San Diego and KTIS Hartford. The news pages were built and launched by Outside.in, a data and technology platform that creates and distributes hyperlocal news.

NBC Hyper-Local News Nemo Portland Pampelmoose

“Our new Locals Only sites enable our users to be true insiders and to fulfill on that promise we need to deepen our coverage in local communities,” says Brian Buchwald, senior vice president, local integrated media for NBC. He notes that the NNP allows the network to “add entirely new sections of content to our sites and create more targeted ad impressions at a fraction of the cost.”

“Publishers can use our Neighborhood News Pages to create thousands of discrete, highly targeted local news pages to complement their national and regional coverage,” adds Mark Josephson, CEO of Outside.in. “Outside.in covers all local blogs, mainstream media and twitter streams. If it’s about local, we’ve got it.”

Both national and local ads appear on Neighborhood News Pages. The owned-and-operated sales team sells ads for the sites, in addition to NBC’s national sales team.

Hyper-local News and Portland’s Hillsdale District

Sunday, December 28th, 2008

Terwilliger House Slide Hillsdale Portland Nemo
The house slide above Terwilliger

Hyper-local can be summed up easily as ‘all the news in your zip code.’ Wired Magazine Editor-in-Chief Chris Anderson captured it nicely too in a post titled The Vanishing Point Theory of News. The idea of hyper-local is further validated by the success of sites such as Yelp and Outside.in; they drill down to the zip code level to bring us all the news that’s fit to print, or not as the case may be.

I was hiking with my dog in my Hillsdale neighborhood yesterday and some thoughts percolated to top of mind – one being that hyper-local is an awesome idea yet that thought was immediately tempered by the next; hyper-localized information means having easy access to all the news in our communities, we are made aware, therefore we have to accept responsibility for what happens in our communities. There will be no excuses.

I could have stopped right there, it would have been a good Twitter-esque moment. But no. I have actually been paying attention to what goes on in my neighborhood and it’s not always pretty..

From tragedy and despair to new thinking.

Hillsdale Portland Pampelmoose
No vehicles, a blessing

My regular hike leads from my home in the residential neighborhoods of Portland’s West Hills, down narrow musty lanes and streets to Terwilliger Boulevard [known to locals as the Terwilliger Highway - you may already sense where this is going...]. Where Terwilliger crosses the SW Capitol Highway the road is now closed to vehicles but not to hikers and bicyclists. A few weeks ago a house slid down the hillside that I can see ahead of me taking two others off their foundations as it cascaded toward Terwilliger. Road closed. Despair for the families involved but thankfully no injuries.

The house collapse has created a chain of events that can be seen as an opportunity.

First and foremost, as vehicles can no longer drive along the boulevard it is possible for hikers and bikers to enjoy the serenity of walking Terwilliger’s tree-lined curves without inhaling exhaust fumes or having to be constantly vigilant of motorists speeding to work. Remove the automobile from the equation and we are suddenly back on the path to nature. Of course the traffic has to go somewhere; the detour funnels it through Hillsdale along the increasingly congested Capitol Highway, up through the dangerous cross-section at Sunset Blvd and the Wilson High School entrance, and on back down to the severed umbilical that is Terwilliger where commuters, one to each car, can speed off toward OHSU.

Here’s the opportunity for Hillsdale as I see it: make things difficult for drivers.

Two fairly recent developments in Hillsdale [in the last 4 years] changed the character of the neighborhood – one positively, one negatively. The Hillsdale Library, completed in 2004, is both architecturally and holistically a perfect example of how Hillsdale should be developed. The Watershed building on the other hand is just the opposite. And yet the library, as good as it is, is not perfect.
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