Celebrities Gone Wild…On Twitter

Tuesday, March 31st, 2009
Stars Love Twitter
Stars Love Twitter

Did you know (or care) that Martha Stewart is on Twitter? Currently, she has over 200,000 followers, including Jane Fonda and Michael Phelps. In return, she follows P. Diddy and Snoop Dogg (who refers to Twitter as “twizzle”).

Other famous tweeters include Trent Reznor, Courtney Love, Shaq, Ashton Kutcher, John Mayer, Yoko Ono, Al Gore and Demi Moore.

When celebrities join Twitter, it lends a sense of credibility and authenticity to their brand. And more importantly, they’re generating a constant stream of free publicity with the ability to set the record straight when something unflattering arises.

Fans love tuning in to hear random tidbits from idols’ their daily lives such as when Martha tweeted on March 4th that she had just dined out with Ludacris. According to her, “he loved lunch–esp. the choc cake.”

Of course, there is always a potential downside when a celebrity is allowed to run free with technology away from the watchful eyes of their publicists. Recently, Beyoncé’s little sis Solange Knowles sent out erratic messages to her thousands of followers, only to follow up with a tweet the next day, wondering how she had ended up in the hospital.

Fans prefer the real thing, even when it’s a train wreck in progress. One of Courtney Love’s recent tweets was as dramatic as ever; “THIS MOVE HAS BEEN A TRAGEDY. THIS HOUSE IS CHAOS BEYOND WHAT I COULD HAVE IMAGINED, SOMEONE THREW OUT A HUGELY EXPENSIVE PIECE OF ART!”

While most celebrities compose their own tweets, there’s a handful that hand off the task to their staff, including 50 Cent. His 230,000 followers weren’t impressed when they learned that he has his “web guy” write and post for him. Though, there’s no need to get angry since “the energy of it is all him.” On the temptation of hiring someone else to tweet for him, Shaquille O’Neal nailed the general consensus by saying that “It’s 140 characters. It’s so few characters. If you need a ghostwriter for that, I feel sorry for you.”

If you really can’t get enough of celebrities on Twitter, Celebrity Tweet (complete with the too-obvious tagline “Stalk Celebrities on Twitter!”) provides a real-time feed of their tweets.

Not surprisingly, Twitter really has become a self-induced stalker’s paradise.

Art and Commerce, music tribes and social media marketing

Monday, June 23rd, 2008

Celebrity Sells Brands

After reading Nubby’s post on The Power of Celebrities as Brands I came across a post on Sasha Frere-Jones’ New Yorker blog where he talks about Jeff Leeds, a music reporter for the New York Times, who was recently laid off. Frere-Jones has entered into an email discussion with Leeds where they discuss music writing and criticism today:

LEEDS: I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa. It’s also just more fun, as a writer, to inhabit the middle. There is a case to be made that the cultural role and the experience of music now are just inextricably tied to commerce and the new ways that artists and listeners perceive each other. Even as a fan, isn’t your relationship with music and artists at least somewhat different depending on whether you subscribe to e-music, share a station with a friend on Pandora, or watch someone’s show on your cell phone? Is U2 still the same U2 if they’re in an iPod ad? I think the message and the medium are much more intertwined than they were ten years ago.

FRERE-JONES: This behavior parallels the world of online friendships, at least in form. People who could just as easily call or e-mail each other decide to make conversations public through blogs or Twitter or MySpace comments. The platform chosen for each message changes the effect of the words, who can read them, and how long they will hang in the air. (The Web is creating a multiple-exposure version of memory: words remain, reappearing over and over, even if nothing more than cocktail chat. “Nice dress!” echoes in the hall of mirrored servers. An LOL is not an LOL is not an LOL.)

LEEDS: I think that sort of transparency, where we’re all declaring our positions publicly, is here to stay. In music it means that all these little tribes and congregations of fans can mobilize in really powerful ways. And that in turn is contributing so much to the changes you see in the relationship between the artists and the machinery, the industry underneath and around them. It’s a crucial space to watch. I always think of music as Patient Zero in all the disorder that is changing everything in entertainment and media, including, by the way, newspapers. It’s worth paying close attention.

Leeds and Frere-Jones are suggesting here that transparency, aided and abetted through the use of social media, affects the way that music fans “perceive” the artists and the music industry. With its machinations no longer hidden from them, fans interact differently with their favorite musicians. As musical artists use their celebrity to sell products one area where this perception could become dangerous is over-exposure.

In an article in the New York Times, Nothing Sells Like Celebrity, the story of the teenage R&B pop star, Rhianna, her song ‘Umbrella’ and her deal with the umbrella manufacturer, Totes Isotoner, is typical of the arrangements made between a celebrity’s brand and a product these days:

“Rihanna and her representatives wanted Totes to do more, however, than merely use her [song] to peddle a product. They wanted Totes to create customized umbrellas featuring sparkly fabrics and glittery charms on the handles — all recommended by the emerging star and her team. Totes also guaranteed the singer a percentage of the sales of the umbrellas”.

Apparently the arrangement between the star and umbrella company was successful but what does this say about the future of music as an art form? As Leeds says – “I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa.” To paraphrase him – Is Rhianna still the same Rhianna if she’s in an umbrella ad? Do her fans blur the line between seeing her in a video on MTV and then seeing her in a Totes ad?

Sales of hip hop and R&B music have dropped off precipitously lately and many have blamed the over commercialization of the music and its ties to products; too much bling in other words. Does hearing a song repeatedly through an advertisement cheapen the artist and the song? And then in turn, does social media – Facebook, Twitter etc, allow these “little tribes” as Leeds calls them, share the idea that ‘too much exposure is quite enough thanks, we’re moving on to the next artist’…become gospel? I think so. Leeds and Frere-Jones are on to something.

As these all important “little tribes” spin off into tightly-knit social groups online, all of which will independently coalesce around their favorite subjects, be it knitting, hang gliding, musicians, movies, actors et al – the large social media sites and networks will fracture into millions of laser-precise spin-offs. As Frere-Jones says, the words and messages of these “little tribes” become “echoes in the hall of mirrored servers.” As he also says, the web and social media are “creating a multiple-exposure version of memory,” – is that U2 on MTV or U2 in an iPod ad, I may ask myself?

Beware all marketers who intend to try and reach these ever-shifting, nomadic, online groups; as I said in a prior post – the people who are members of these groups don’t exist, only their personas do.

The music industry should be careful too. Music becomes cheapened by being used as a commodity to sell products. The artists behind the music have their celebrity enhanced and they then go on to use their brand to sell more products. Music fans understand that music is now a commodity and refuse to pay for it. The music industry and the artists both complain that no one pays for music and to account for the decline in sales accuse us of stealing it online. The commodity is over-priced; no one is buying it.