Ok, this is a fascinating rant from Robert Scoble. His list of the newspaper industry’s woes, and in some cases unforgivable missteps, when presented like this could take your breath away. Yet all is not quite what it seems – e.g. the Huffington Post is a news aggregator and walks a fine line in repurposing other news outlets’ content. Google and Yahoo are search engines linking back to the newspaper’s sites etc, etc, but there is a point here – the newspaper industry [rather like the music industry] would have preferred that the internet would have just curled up and died – unfortunately it didn’t and it won’t….plan B anyone?

All the text below this line is from Scobleizer the blog:

The newspaper industry just gave away another free meal, er Twitter: do they have any left?
I’m listening to Dave Winer and Jay Rosen “reboot the news.” Jay is a journalism professor and Dave is a geek that helped either birth or bootstrap all sorts of publishing technologies including blogging, RSS, OPML, XML-RPC, and more. So, hearing the two of them do an audio podcast every Sunday is very interesting.

I’ve been pretending in my head that I’m a newspaper exec. When I do that I keep beating myself around the face. Why? Because the newspaper industry keeps giving the geeks free meals. Let’s study the free meals:

Free meal #1. Giving away classified advertising to Craig’s List.
Free meal #2. Giving away photography to Flickr (look at the photos from the Chinese Earthquake, why didn’t this happen on a newspaper branded site?).
Free meal #3. Giving away front page news to blogs like Huffington Post.
Free meal #4. Giving away “small” community news like births, deaths, birthdays, etc to Facebook.
Free meal #5. Giving away real-time news to Twitter.
Free meal #6. Giving away news distribution to Google News and Amazon Kindle, among others. With new sites like Kosmix coming on strong (hundreds of percent of growth month over month).
Free meal #7. Giving away restaurant reviews to Yelp.
Free meal #8. Giving away traffic information to Google Maps.
Free meal #9. Giving away celebrity news to Facebook and Twitter. (Why is Oprah on both of those, and why didn’t the newspaper industry lock up Oprah and keep her on a newspaper brand?)
Free meal #10. Giving away local news to Topix (at least that was funded by a newspaper brand).
Free meal #11. Giving away business news to Yahoo Finance and Google Finance (and something new that will get announced tomorrow).
Free meal #12. Giving away news ranking to Memeorandum.
Free meal #13. Giving away astrology to Astrology.com.
Free meal #14. Giving away comics to Comics.com.

What is their latest giveaway? Crowd-sourced news. I visit Twitter Search every day to find out what is “hot news.” That’s something I used to look at newspapers and older media for (radio, TV) but Twitter is just plain better at telling me what is trending.

OK, so now my face is bloody because I’m seeing all the things the newspaper industry gave away. Do they have anything left to give away?

YES!

Read the rest of this very lengthy post here….

In the current economic climate it goes without saying that most small businesses have been feeling their share of the pain. Of course, depending on which particular sector of an industry your company has the most experience in also determines the number of times the dice will roll in your favor; some industries thrive throughout downturns others suffer as their clients suffer – hard and fast decisions have to be made almost weekly to keep a company on course. Nemo is thriving but we had to make a course correction.

Unfortunately, this week, Nemo had to make a very hard decision to lay off 9 of our employees; 9 very smart, gifted and intelligent workers, who through no fault of their own find themselves suddenly without a job. People are the backbone of every company so it goes without saying that their loss is also Nemo’s loss.

In the end we are all human and of course like every company should we care about our laid off employees welfare. To help them we decided to turn first to the power of the community and social media by using our Twitter account. By noon on the day of the lay offs I sent out a message [or tweet] to the community explaining the cuts, but more importantly letting companies know that if they needed these skilled workers they could get in touch directly with me or Nemo. It worked.

I was blown away at how fast the response to my tweet was. Obviously in such a tight-knit community there was an outpouring of goodwill and good lucks etc but, most importantly, more than five companies and/or individual business owners reached out to us for info about our released staff. The result was that some of the Nemo alumni were in job interviews as soon as the next day. Obviously good news all around and it’s worth pointing out the power of Twitter and reaching out to your supportive community online.

Our message on Twitter.

And a typical response and re-Tweet.

When the Nemo alumni land new jobs, and if they are willing to have me share the details, I will post them up here.

Follow us on Twitter: @NemoHQ

Schooled in Social Networking

Beginning next year, Birmingham City University in the UK will begin offering a one-year course in social media with an emphasis on using social networking sites as communications and marketing tools. Costing over 6,000 U.S. dollars, the program will also teach students how to set up blogs and publish podcasts.

Though the school reports that there has already been significant interest in the course, a few initial thoughts come to mind. First off, many students are already very skilled in social media; is it necessary to dedicate an entire year to the subject when ample resources are available online for free? Secondly, social applications and technology are changing so rapidly that one has to wonder if, by the time the year-long course is up if much of the content will still be relevant…

Stars Love Twitter

Did you know (or care) that Martha Stewart is on Twitter? Currently, she has over 200,000 followers, including Jane Fonda and Michael Phelps. In return, she follows P. Diddy and Snoop Dogg (who refers to Twitter as “twizzle”).

Other famous tweeters include Trent Reznor, Courtney Love, Shaq, Ashton Kutcher, John Mayer, Yoko Ono, Al Gore and Demi Moore.

When celebrities join Twitter, it lends a sense of credibility and authenticity to their brand. And more importantly, they’re generating a constant stream of free publicity with the ability to set the record straight when something unflattering arises.

Fans love tuning in to hear random tidbits from idols’ their daily lives such as when Martha tweeted on March 4th that she had just dined out with Ludacris. According to her, “he loved lunch–esp. the choc cake.”

Of course, there is always a potential downside when a celebrity is allowed to run free with technology away from the watchful eyes of their publicists. Recently, Beyoncé’s little sis Solange Knowles sent out erratic messages to her thousands of followers, only to follow up with a tweet the next day, wondering how she had ended up in the hospital.

Fans prefer the real thing, even when it’s a train wreck in progress. One of Courtney Love’s recent tweets was as dramatic as ever; “THIS MOVE HAS BEEN A TRAGEDY. THIS HOUSE IS CHAOS BEYOND WHAT I COULD HAVE IMAGINED, SOMEONE THREW OUT A HUGELY EXPENSIVE PIECE OF ART!”

While most celebrities compose their own tweets, there’s a handful that hand off the task to their staff, including 50 Cent. His 230,000 followers weren’t impressed when they learned that he has his “web guy” write and post for him. Though, there’s no need to get angry since “the energy of it is all him.” On the temptation of hiring someone else to tweet for him, Shaquille O’Neal nailed the general consensus by saying that “It’s 140 characters. It’s so few characters. If you need a ghostwriter for that, I feel sorry for you.”

If you really can’t get enough of celebrities on Twitter, Celebrity Tweet (complete with the too-obvious tagline “Stalk Celebrities on Twitter!”) provides a real-time feed of their tweets.

Not surprisingly, Twitter really has become a self-induced stalker’s paradise.

Admit it, your mom is on Facebook.

Not surprisingly, Nielsen has just released a report claiming that two-thirds of the world’s population visit social networking or blogging sites.

The data was collected from December 2007 to December 2008 and even more rapid growth is expected since time spent on both social networking and blogging sites is increasing at three times the rate of overall internet growth.

In the beginning, social networking was primarily geared towards a younger audience but Facebook has played a prominent role with drawing in a much older audience. People ranging from 35 to 49 years old have given Facebook its biggest growth with 24.1 million new visitors while 50 to 64 year olds now number over 13.6 million. Rejoice, your parents are now probably on Facebook.

Adam Bagerski’s Surprise 30th party Feb 27th 2009 from Dave Allen on Vimeo.

Click image to play and David will fill you in….

Navigating the murky waters of social networking sites and blogs becomes tricky when an avatar morphs into a less than accurate representation of your real life self. You get to decide what you’d like to add, modify and delete.

With your online representation, you’re in control which photos you’d like to upload, who you’d like to friend and which bands and movies to claim as your favorites. In a way, you get to cultivate a persona that may (or may not) mesh with who you really are.

VOYEURISM

In Sharing is Creepy, Nicholas Carr says that “Your online self … is entirely self-created, and because it determines your identity and social standing in an internet community, each decision you make about how you portray yourself…is fraught, subtly or not, with a kind of existential danger.”

Carr claims that there’s an inherent arrogance to sharing so many details of your life with total strangers. In some ways, he says that it has a sadomasochistic quality because the exchange can become similar to that of a celebrity and a fan. And, when you think about it, there are a group of “A-listers” for almost every blogging niche imaginable.

I understand his assertion and we’ve all witnessed blogs where the person posting receives hundreds of positive and praise-filled comments with barely an opposing opinion in sight. At the same time, there are some bloggers that are posting solid content with a genuine interest in creating a balanced, two-way conversation.

GUILT

Another factor that plays prominently in the cultivation of an online persona is guilt. In The Burden of Twitter, Steven Levy says:

Guilty. I feel guilty that I have a blog and haven’t contributed to it for seven months. Guilty that all my pals on Facebook post cool pictures, while the last shots I uploaded were of Fourth of July fireworks—from 2007. Guilty that I haven’t Dugg anything since, well, ever.

It seems odd that one would feel guilt, not out of something they did or didn’t do in real life, but because they didn’t contribute enough to their social networking activities. But, if you blog, tweet or visit multiple social networking sites regularly, there can be a sense of not being connected if you can’t log in to deliver regular doses of content.

Though, Levy’s guilt of not contributing enough can easily flip when he finally does update.

The more I upload the details of my existence, even in the form of random observations and casual location updates, the more I worry about giving away too much. It’s one thing to share intimacies person- to-person. But with a community? Creepy.

He has a valid point. Do we spill these (sometimes overly personal) details to other random strangers that we know in real life? Do you wax poetic about your new shoes to the mailman? Do you tell the person occupying the seat next to you on the bus about your hot date last night? Probably not. So, what compels you to dish out these voyeuristic details online?

WHY SHARE?

It’s human nature to want to share what interests us. At the same time, we enjoy tiny glimpses into the lives of others who may have talents, personalities (or a hot pair of shoes) that we admire.

The bottom line with social networking is that you’re responsible for what you decide to share online. You have the freedom to share as little or as much about yourself as you’d like. As sociologist Duncan Watts notes, “Now everyone is used to the idea that we are connected [through the internet], and that’s not so interesting. If I had to guess why sites like Facebook are so popular, I would say it doesn’t have anything to do with networking at all. It’s voyeurism and exhibitionism.”

Do you feel that your online profiles accurately represents you? Or, are they part of a cultivated persona? Is this a conscious decision that you’ve made?

And some are actually useful. Go to Mashable to get what you need.

As Twitter’s popularity continues to skyrocket (in 2008, it grew by 752%), securing usernames on social networking sites has become even more important. It may come as a surprise then that 93 out of the 100 top global brands have not secured their names on Twitter.

Twitter is supposedly considering a monetization model that allows brands to set up corporate accounts for a fee but it may be hard to pursue this if they aren’t in control of their names. Though the Uniform Domain Name Dispute Resolution Policy exists for domain names, nothing has yet been put into place for usernames on web services…

The idea of creating a full time position for social media Community Managers is gaining pace. Any executive that is resisting the idea of expanding their company’s brand awareness via social media should take time to read Amber Naslund’s post on landing the Community Manager position at Radian6

“Today, I officially accepted the opportunity to join my long-time client, Radian6, full time as their Director of Community. You’ve heard me say that I’m all about figuring out in nitty-gritty terms how all this social media stuff applies in a business context, and now I’m going to experience that first hand. I was honored that the team at Radian6 thought enough of me that they wanted me as a more permanent part of their team.”

Read the rest of Amber’s post here.

Found on Read Write Web.

I’m confused by this TechCrunch end of year story entitled Top Social Media Sites of 2008. YouTube is nowhere to be found in the top 20..? Does this mean that YouTube no longer counts as a social media site or is it just that getting 5.4 billion views puts it in a rank all of its own? This chart from May 2008 puts YouTube at the pole position.

Regardless of rank YouTube had a great year; or rather companies who understood its power learned how to use it well. Salon.com points out in The Year of Viral Video that even political junkies jumped in, as can be seen in this example of a campaign message for Obama, a brilliant retelling of the “Wassup?” Budweiser ad.

As anyone who hasn’t been living under rock knows, SNL, Tina Fey and Hulu had a lot of fun at Gov Sarah Palin’s expense. Hulu, the joint NBC-News Corp. service, which launched publicly back in March, now ranks sixth among Web video sites. Between Hulu and NBC.com, more people watched “SNL’s” Sarah Palin sketches online than on TV. Their Clinton-Palin opener, which aired on Sept. 13, has been viewed more than 8 million times on the “SNL” Web site.

Salon also pointed out that “The smaller Web video site, Vimeo, continued to expand its catalog of beautifully produced videos available in HD and struck gold with Capucine, an adorable little French girl. The pint-size Amélie enthralled us with her storytelling, her imagination — and her accent. She even befriended a boy online; it was like e-Harmony for kindergartners.”

Capucine meets Alex from Capucha on Vimeo.

Twitter as a social media phenomenon has many people baffled. It simply doesn’t make sense and that’s mainly because most people who decry it don’t understand its considerable potential. One good place for Twitter neophytes to begin would be with Guy Kawasaki’s blog post, How To Use Twitter As A Tool.

Click image to find out

As a tool Twitter has many uses. For instance, one enterprising young woman used Twitter to get a job – “Looking for a new job, Alexa Scordato didn’t email or call her contacts about possible openings. Instead, she messaged them via the social-networking Web site Twitter.com. Her brief message: “Hey there! Looking for a Social Media job up in Boston. Are you guys doing any entry level hires?” Within a week, she had an interview. Within two weeks, she had a job.” But be careful about what you post [or tweet as they say..] to Twitter.

“I would rather see someone who posts good-quality information than what they had for lunch,” said Lindsay Olson, who uses Twitter to recruit for Paradigm Staffing, a staffing agency that focuses on public relations and marketing.” Read the Wall St Journal story here.

And if you have already embraced PR 2.0 at your company then you can discover and follow media people on Twitter here.

Before you know it you’ll be impressing friends and colleagues by your knowledge of TweetDeck.. Follow me on Twitter to see how I use services such as FriendFeed and Tumblr to make using Twitter even easier.

Maybe everyone in the Northwest and the Northeast are snowed in and have nothing better to do but my Twitter Counter Stats are on the up. Check your own here. Follow me on Twitter here.

No, really? Just a quickie:

You can ‘friend’ Tide on Facebook

As for P.& G, the company permits Facebook to talk about the results of only a single P.& G. promotion, presumably its most successful to date: for Crest Whitestrips. The promotion began in fall 2006, when P.& G. invited Facebook members in 20 college campus networks to become Crest Whitestrips “fans” on the product’s Facebook Page. Facebook said it was a great success, attracting 14,000 fans.

One could argue, however, that with the additional enticements that Crest provided — thousands of free movie screenings, as well as sponsored Def Jam concerts — a brand of hemorrhoid cream could have attracted a similar number of nominal “fans.”

Read the article here, unless you feel it’s ok to ‘friend’ a detergent, or Spraychel..

The Head of Digital at P&G doesn’t think it works either..

Wired Magazine’s Paul Boutin recently penned an article claiming that blogs are so 2004 and therefore, totally irrelevant. His argument hinges on the assumption that cut-rate journalists, underground marketing teams and stale corporate blogs have flooded out the authentic and fresh voices that once ruled the blogosphere. There’s no denying that it takes a huge amount of dedication and time to craft amazing content. But, he argues that your time is better spent networking on sites like Twitter, Facebook and Flickr.

Boutin notes that a quick scroll through Technorati’s Top 100 finds a list of mostly professional blogs resembling magazines that employ a staff of writers. A single blogger just can’t keep up with these massive sites that sometimes produce dozens of posts in a single day.

The web’s 2008 answer to blogging is supposedly Twitter, the new darling of bloggers everywhere. It operates faster than blogs and can be searched immediately for content (there’s no wait for indexing by Google).

I would argue that while Twitter is a powerful micro-blogging device, it works even better when paired up with a traditional blog. Services like Twitterfeed feed direct links from your new blog posts to legions of Twitter followers every hour and can have a serious impact on traffic. Twitter has a purpose, but a limit of 140 characters per tweet can never replace the content or value of full-length articles.

While Boutin has some fantastic points, I would argue that some bloggers genuinely love what they’re doing and enjoy the sense of community their blogs garner. It’s not all about the fame, getting into the Technorati Top 100 list, or even earning a healthy living from ad dollars. If you’re truly passionate about blogging, you’ll stick it out through the rough patches, inconsistent traffic and hecklers. Facebook, Twitter and Flickr, while great for sharing content and networking, just can’t fully replicate the blogging experience.

eMarketer has just confirmed our suspicions with its recent report that social networkers frequent sites like Myspace and Facebook to communicate with each other, not with brands.

More than one half of the U.S. population uses social networking sites, yet massive ad revenues have yet to materialize. Selling ad space on social networking sites was already an uphill battle before the economic downturn, but now it’s getting even more difficult. While 79% of all internet consumers have clicked on an advertisement in the past year, only 57% of those frequenting social networking sites have done so.

Barak Rabinowitz has described the challenge of monetizing social networks as the “elephant in the room” of online advertising. He claims that “It’s 400 million social networkers creating and consuming content, clustering around shared interests and activities—all who have yet to be tapped in any major way by Web marketers.”

With a deepening recession and millions of social networkers avoiding online ads by all means possible, what is the answer? How will these sites continue to remain in business if the ad dollars don’t start flowing?

Pic: Adweek

Over at Adweek, Brian Morrissey makes a very strong argument that Facebook advertiser applications are finding very few takers. His overview entitled Apps: The Newest Brand Graveyard, lists four brands with Facebook Apps that are struggling to find users – Fed Ex [1,500 users,] Ford [106 users,] Nike [3,400 users,] and Microsoft [8,500 users.]

For anyone who believes that marketing through social media will work for the brand and/or provide a revenue stream for Facebook this article is worth reading. Here’s an extract -

‘Brands, in general, have found Facebook unforgiving terrain for marketing. It’s well known, for instance, that banner ads perform poorly on the site. (A recent IDC report called advertising on social networks “stillborn.”) But the Facebook Platform, launched 18 months ago — which lets developers create social applications for users — was thought to offer the perfect opportunity to move beyond banners to provide “branded utility.” So far, however, Facebook apps from brands like Coca-Cola, Champion, Ford and Microsoft are as popular as desolate Second Life islands.’

Just last month I posted how P&G’s Head of Digital, Ted McConnell isn’t a believer.

In yet another social media debacle, the VP of Marketing at McNeil Consumer Healthcare, the folks who bring us Motrin, has posted an apology on the company’s web site. After offending millions of moms who carry their babies in those wrap around shawls, McNeil was flayed by a firestorm of criticism from the mom bloggers of the world who Twittered McNeil into submission. McNeil made a cardinal error – they failed to research the very market, new moms, that they were trying to reach and then doubled down and took the weekend off without monitoring the firestorm that was merely smoldering before it erupted. Result – egg on the face and a no doubt expensive ad campaign in the trash can….. Here’s the offending ad –

If you happen to be a Twitter fiend (as I am), the brand new TwiTip blog should be a welcome addition to your daily reading. This post lists tons of helpful tools and services aimed at making your tweeting a more enjoyable and productive experience.

Two of my personal favorites are the Twhirl desktop client and TwitterFeed, a tool that automatically posts RSS links of your blog updates to Twitter every hour.

What are your favorite Twitter applications?

Michael Arrington at TechCrunch posted an interesting and in-depth article last Friday about the state of Facebook’s finances. Facebook currently has 160 million unique visitors a month and as one of those visitors I have often contemplated just how long Facebook can hang in there if the ad model doesn’t pan out. Presumably, 99.9999% of Facebook’s visitors don’t even think about it nor do they care as long as they can have a Vampire bite their friends.

The article is titled ‘Facebook May Be Growing Too Fast. And Hitting The Capital Markets Again.’ It seems that Facebook’s success could be its downfall.

Before we get to Arrington’s numbers here’s a question – If Facebook’s growth and future potential growth is mainly abroad, with the USA shrinking fast to only 20% of the total global user base, what happens to the idea of Social Media and advertising here in the USA? It seems like a Catch-22 situation for Facebook – its revenues are dependent on advertising income but its advertisers will be faced with pitching their products to either a shrinking USA market or to a larger global user base. Geo-targeting might help as long as there is a heavy use of localization in foreign markets. It doesn’t sound promising given how Facebook users are not especially fond of those push ads on their profiles anyway.

And let’s not forget how MTV Europe stumbled at first as it entered the TV/Cable markets in Europe. One language does not fit all they found really quickly – regional accents and dialects were all important and soon there were many versions of MTV Europe in different countries. Meanwhile Facebook members have jumped in to the fray with their own user-created translated versions of the site.

And companies are still playing with fire by jumping into social networks with their brands. Oliver Marks at ZDNet reports on how Virgin Atlantic Airlines had to fire 13 flight attendants who used the Virgin Atlantic Facebook group to malign their customers in unsavory terms. As Marks points out – “Virgin Atlantic (one of my favorite airlines) seem to have fallen into the classic trap of forgetting that FaceBook is a public forum – looking at their online presence there I see a cocktail of different marketing communication focuses, some slightly irritating, and not much in the way of building a relationship with me.”

Here’s some excerpts from Arrington’s article –

Facebook Is Growing, But So Are Costs
There’s no doubt that Facebook is growing at a breathtaking pace. A year ago, according to Comscore, they had just 74 million unique monthly visitors and 35 billion page views. Today those numbers have grown by 118% and 74%, respectively, to 161 million unique visitors and 61 billion page views per month.

It costs a couple of hundred million dollars a year just to keep the lights on at Facebook. But the real problem is keeping up with growth, particularly storage needs. Add another $100 million or more per year for capital expenditures, and you’ve got a company that’s doing exactly the opposite of printing money.

So How ‘Bout Those Revenues?

eMarketer estimates $265 million in revenue for Facebook in 2008. That’s great, right? Well, not really. The company is still losing money – lots of it – at current revenues. And it’s not clear that revenue will grow as robustly as costs.

As we wrote last summer, most of these international users can’t be monetized today. And to make things worse, bandwidth costs in those countries is generally much higher than the U.S. So the users cost more, and they don’t bring in any revenue.

That international growth might be ok if U.S. growth remained strong. But the U.S. market just seems to be tapped at this point, and gaining market share from MySpace is a battle. As we wrote in August, at current growth rates it will take Facebook 18 years to overtake MySpace in the U.S.

[Update 11/11/08]

“I haven’t heard of anyone purchasing something off an ad on Facebook,” says Angie Tulgetske, vice president of RE/MAX Preferred Choice Properties, which resells timeshares and spends thousands of dollars a month on search ads but avoids social-networking sites. “I wouldn’t think any of my marketing dollars would be spent advantageously there.” From Facebook Tries To Woo Marketers

If you run a blog, do you consider yourself a blogger? Or, do you feel like the term is too limiting?

Yesterday, Dave Allen and I got into a discussion about the term blogger (a contraction of the words web and log). Is it still considered cool and relevant? Or, has it lost some of its appeal now that everyone’s doing it (there are currently over 110 million blogs in existence)?

Dave relayed the thought that since many people still don’t know the difference between a blog and a website, the label blogger can be off-putting. Many times, if you ask someone if they read blogs, they’ll reply no. But, after some further quizzing, they’ll admit that they do read blogs. They just didn’t realize what these sites were called.

During the time my site has been live, I’ve always used the term blogger fairly loosely to describe what I do without much thought. My main career is in graphic design; I simply use my blog as a way share my work and thoughts with others. My frequent postings about design, style and marketing could get tricky and convoluted in another format, but a blog with categories and tags makes finding related subject matter a cinch.

TRENDING AWAY FROM BLOGGER

Some folks like Problogger’s Darren Rowse are inching away using the term blogger because it can be too limiting.

Writers can be especially sensitive to being categorized as just bloggers. It’s easy to see why the term can be viewed as downplaying their talent and craft. Though, as Mark Glaser points out, these worlds have started merging over the last few years:

The time-worn debate of Bloggers vs. Journalists has finally run its course. For years, traditional journalists scoffed at bloggers as pajama-wearing screamers, while bloggers have pointed to MSM (mainstream media) as secretly biased and obsolete. While the extremists in this argument have had the stage shouting at each other loudly, what has happened quietly in the background has received less attention: Mainstream media reporters have started blogging in droves, while larger blog operations have hired seasoned reporters and focused on doing traditional journalism.

DOES YOUR TITLE MATTER?

On the other side of the argument, categorizing oneself as a blogger can make the discussion of what you do for a living less taxing. Entrepreneur Kevin Muldoon relays a common experience:

One of the things I have found about working through the web is my inability to correctly give myself a title, ie. a name which explains what I do for a living. Lots of people online seem to be using the term ‘Entrepreneur’ but I really hate it, it’s kinda pompous in my opinion. With blogging taking up most of my time now I am more than happy to use the title ‘Blogger.’

FOR FURTHER CONSIDERATION

The blogger label is hip and cool now, but where will it be in five years? Will it still have merit? Will using a different term really make a difference in how you’re perceived by your audience?

Blogging will probably always exist in one form or another. It’s not surprising that there are over 175,000 new blogs popping up every day. Blogging is an easy way to connect with a much larger audience while investing very little upfront in the process. And, because of this, the number of blogs will continue to grow, whether a niche is already saturated or not. The appeal of sharing your views with the world and receiving instantaneous feedback (with the prospect of earning a decent income in the process) is highly seductive.

In reality, the people reading your blog probably don’t care what your title is. They are visiting your site regularly because it offers a perceived value. Whether you’re a writer, an information architect, a blogger, a web publisher or a content developer, what really matters is that your readers love what you’re creating.

In a recent post entitled ‘The Biggest Irony on the Internet,’ Ethan Bauley attempts to draw a line between Social Media on one side and Mass, or Traditional Media on the other. His argument is simply put; if there is a true arena that we insist on calling Social Media then clearly there is its opposite – Mass Media, Traditional Media etc, or Old School Media as I like to call it.

I liked the idea of defining the parameters but not the Google-bait moniker he had come up with to describe it – Industrial Media. [Industrial Media makes me think of heavy industries such as ship building or ordinance factories although it is true that mechanical devices are required to deliver most of old media...] I left a lengthy comment on his post. Here’s an extract – the animal references are a result of another fine post that Ethan referred to on a similar subject entitled ‘Dogs and Birds Can Make Social Media, You Can Too‘ by Bryan Landers.

…..so, when we consider Twitter or FaceBook as “social media” we miss the point. They are just tools that users think have a ’soul’ but there is no there, there, to coin a phrase. We are not connected at all – no dog pee, no ant colony eusocial structure, no bee hives – just blather, photos and updates at the base level.

Social Media vs Industrial Media seems a weak argument to me and just serves to muddy the waters more. Drop the term Social Media altogether and then we can just go back to broadcast, traditional or mass media on the industry side – it’s worked for long enough why change it now? As for what we are all up to online on social sites I would say that arguably we are not connecting the dots – we are sending technological semaphore signals that are being misunderstood, misread or mangled in an attempt to find the results we are expecting. Unfortunately those results will always leave us wanting. Throw a party, go to a concert, commune with your inner animal to remind yourself what socializing really means….or just follow a dog around its neighborhood and see how many times it stops to pee.

Here’s Ethan’s reply – “Ultimately, trying to define “social media” or “industrial media” isn’t really the game I hope to play, and I should be more transparent about that. In fact I think that pursuing a definition as an outcome of this discussion is tantamount to trying to “decide” whether or not In A Silent Way is “jazz.”

My goal instead is to share a little insight about what I’ve learned from books like TWoN, get some feedback on my thoughts, and help others and myself make better business decisions through an understanding of information economics (production, distribution, and consumption). Reading and thinking about comments like yours, I’m feeling pretty good about that goal.

In general, I find it a lot easier and more fun to design businesses and marketing plans while pursuing a systematic study of the economic differences between dog pee, Usenet, cable TV, et al. To that end, you might love Brian Haven’s piece from last week, All Media Is Social, which is kind of the happy medium between Benkler and your comment.”

Ethan is right, I do like Brian Haven’s post ‘All Media Is Social.’ He at least considers Nature.

When we wrongly consider technology as a ‘new’ medium that simply and efficiently transformed culture, business and society, we forget our own human ancestry. We leave out Nature. In our hearts we want to belong, to share; we fear dying alone and as we age we become thanatophobic – we fear dying. Individuality is an illusion. [By that I don't mean an individual's style, taste, fashion etc, things that set us apart aesthetically from others, I mean we are forever bound to being social animals.]

Here’s an extract from an essay of mine called ‘On Social Media, Blogs and Advertising:

“most people that take a position on social networking and advertising come at it from a technological point of view, as in “technology has created the means for everyone to be connected and to stay in touch.” I disagree with that statement because it removes nature from the game. It is entirely natural for humans to want to interact as often as possible as we are all social animals. Cities are no more artificial (technological) than the hives of bees. Therefore the Internet is as natural as a spider’s web. People who believe that technology is driving our interactions are missing the point – we ourselves are technological devices, invented by ancient bacterial communities as a means of genetic survival.”

As for marketers who wish to advertise on social networking sites, they must first consider our everyday lives before they consider our online ‘personas,’ – the ones we all make up as we fill out our profiles on social network sites. We are far more complicated than those shadowy online personalities suggest. Marketers wishing to reach the millions of people in social network sites face the same conundrum that pollsters face during a general election – if a Republican candidate for office were to ask a registered Republican which way she will vote he will get the answer she thinks he wants to hear – “for you of course.” But behind the secrecy of the ballot box curtains she will vote the way her heart tells her. In my online profile I may lie about my age, my sex and my race, my income level, my home town, my likes and my dislikes and more.

But, am I really lying? Maybe I am just reinventing myself for the digital age – giving people the information they think they want which can easily be shared with other people who also think they want it. Good luck marketing to me.

Every year, a social media conference called the Blogworld Expo takes place at the Las Vegas Convention Center. It’s the largest blogging conference in the world and includes more than 50 panels, seminars and keynotes featuring social media’s brightest personalities. Topics range from how to sell more advertising on your blog to taking smart risks with your online personality.

Last weekend, I attended the expo on behalf of Nemo Design and absorbed tons of valuable information. Below, I’ll detail everything you need to know about the convention and why you should consider going next year!

WHY SHOULD YOU ATTEND A CONFERENCE DEDICATED TO SOCIAL MEDIA?

Blogging has grown into much more than an idle hobby. It’s a way of life and a viable way to make a living. According to Blogworld’s stats:

* Over 12 million American adults maintain blogs (and more than 57 million read them).

* 22 of the world’s 100 most popular websites are blogs.

* There are over 1.4 million new blog posts every day.

* 1.7 million American adults list making money as one of the reasons they blog.

* Over 120,000 new blogs are created every day.

MY THREE FAVORITE CLASSES AT THE CONFERENCE: WHAT I LEARNED

1. Beyond Blogging

With social media, marketing is essential. Unfortunately, everyone thinks they can perform marketing tasks well with no training.

Transparency can be difficult for corporations dabbling in social media because as they get larger, they don’t necessarily know who they are any longer. The overall vision (and truthfulness) can get lost in a sea of PR and marketing teams trying to craft a visibly perfect image. Successful bloggers within corporations are authentic, passionate and know what they’re talking about.

2. Taking Smart Risks with Your Online Personality

There’s a difference between pure risk and smart risk online. Smart risk is about having a plan. There are many great things that can come out of showcasing your personality and letting people know who you are. Think about how you want your intentions to play out in the long run and develop a corresponding plan.

A very finite number of negative outcomes can arise when you put yourself out there (on the internet) and most of them can be controlled. In contrast, there’s an infinite number of great possibilities that can happen and they usually outweigh the bad. Examples include job leads, networking and entrepreneurial opportunities.

Remember, it’s up to us as our own personal brand managers to control our image. Be aware, consider the persona you’re projecting and your reactions / responses. The residue can last forever. Figure out what your boundaries are and give some consideration to your personal image before you step out publicly.

3. Opening Keynote

Timothy Ferriss, author of The 4-Hour Workweek and Mike Shinoda of Linkin Park had some really inspiring, basic advice during the keynote.

First of all, it’s important to give fans a brand that’s consistent with what you’ve promised them.

Secondly, you don’t want to fight the battle of competing with everyone else. Don’t be an asshole. You’ll meet everyone on the way down that you met on the way up. Being nice isn’t the same thing as being passive. Being cordial and direct and assertive doesn’t cost you any extra time and pays off.

Timothy advised us to “talk to your readers the way you’d talk to your friends after two drinks.” Cut out the nonsense and show them what they want to hear. Don’t avoid offending people; it comes across as fake.

He also related that It doesn’t matter how many times you’re rejected or how many people don’t get what you’re trying to accomplish. It’s about how many do.

IS THE BLOGWORLD EXPO RIGHT FOR YOU?

If you’re serious about blogging, either as an individual or for the company you’re employed by, Blogworld is for you. With up to seven seminars to choose from a few times each day, there’s a huge variety of topics on varying levels ranging from introductory to professional.

Meeting Steve Pavlina!

Beyond receiving the opportunity to learn everything there is to know about blogging, Blogworld is a fantastic place to network! I was able to meet Timothy Ferriss (totally approachable), Steve Pavlina (he’s hugely inspiring and even showed his raw food stash of snacks to us!), Darren Rowse and I came very close to meeting Guy Kawasaki on a few occasions (next year, perhaps?!)

WHAT YOU SHOULD KNOW BEFORE YOU GO

1. The convention hours are early (9 a.m. on average), so unless you’re a ‘morning person,’ staying out all night and partying on convention days is not recommended!

2. The cost ($400.00 for an all-access pass) is only worth it if you stick to a pre-planned, class-packed schedule. If you plan on taking extended breaks to nurse your hangover, don’t bother attending.

3. The food options at the convention center are exorbitant and not very tasty. Plan ahead and bring tons of snacks!

4. Sign up for a Twitter account in advance. It’s the preferred way of communicating at the convention. (See the live Blogworld 08 Twitter feed here).

…

Are any of you planning on attending the Blogworld Expo next year?

I have a friend who is studying journalism at a decent university. Before she started the course and took on the financial burden it would entail she had asked me for my opinion about the value of having a journalism degree versus just diving in and finding a job as a writer. Tricky question.

Here we are in 2008 where ‘citizen journalists‘ abound and they are here to stay as Wikipedia shows. Although getting a good degree is a worthwhile endeavor my gut tells me that my friend should be writing; every day, everywhere. A degree in journalism may no longer be the prerequisite to being gainfully employed.

As more businesses begin to embrace radical transparency (as they should) then new job positions are opening up that do not follow the old tried [tired?] and tested methods of ‘corporate communications.’ In the new world of PR/Communications I suggest that the following list of abilities/talents would be a very large part of the job description. See how you score:

01. Do you have a personal blog or website? [ Yes? - good. 10 points. No? - start one.]
02. Are you an influencer? [Do your peers look to you for advice and insight into how people are snapping up the latest gadgets and are immersing themselves in music, fashion and technology? Do they ask you what your opinion is before they make a decision themselves?] 10 points.
03. Are you a trusted source? [Do people trust your opinions on subjects in your area of expertize? For instance, if you are a devout environmentalist do you think the Toyota Prius is a boon or a bust? Explain.] 10 points.
04. Are you a thought leader? [Do you contribute articles and essays that outline your thinking on subjects that you are well versed in? Do people care?] 10 points.
05. Are you a filter? [Do you carefully distill content, media and messages into relevant posts for your readers?] 10 points.
06. You are, of course, well versed in the art of Google Alerts, right?
[No? deduct 10 points.]
07. You use Twitter, FaceBook, Tumblr, FriendFeed, Flickr, MyVidoop, LinkedIn, Twellow, Ma.gnolia and faithfully follow Daily Candy, BuzzNet, Idolater and Perez Hilton. [Good. Award yourself any number of points.]
08. You understand that a Combine Harvester is not a competitor to Yahoo! Pipes?
09. You understand the function of memes in the cultural sociosphere? [If you can understand the relationship between Richard Dawkins, his writings on natural selection, Darwin and John Gray's thoughts on The Human Animal, award yourself untold amounts of points.]
10. Finally. You understand that there is no reason whatsoever for a company to have a FaceBook Page, yes? [Good.]

Ok, so my points system is lame but hey, if you scored more than 50 points you can now apply for any position that includes the following in the job description – Social Media, PR 2.0, Web Content Editor, Blogger, Web 2.0 Communications Director, Online Evangelist, New Media Communications Director, Online Guru…etc, etc, etc…Or you could follow your heart and get that journalism degree.

Updated to include that Telligent was not acquired. Intel Capital is an investor in the company.
Perhaps this has stepped up the B2B social media game. Intel Capital has increased its investment in the social networking platform company Telligent for $20 million according to reports. This deal will not bring us yet-another-social-network, this one is about helping businesses have the right tools at hand to help their brands with customer relations and marketing. In other words Telligent helps those businesses to own their own message online. The platforms software allows two-way interactions between a company and its customers and clients. Telligent manufactures a product called Community Server, which provides clients with blog, forum, wiki, and other collaborative and social software; those clients include the Associated Press, MySpace, Conde Nast, Electronic Arts, Visa, Honda, Dell, and the NFL.

As more companies embrace radical transparency and open themselves up to two-way communication with their clients and customers we may see more deals of this kind very soon. The space is becoming competitive.

I’m not sure that this is quite the news we’ve been waiting for but News Corp, owners of MySpace, have announced that users on MySpaceTV can now directly upload their videos, or rather upload a video of themselves in front of the web cam, by hitting a record button. It’s as simple as going to the ‘Upload a Video’ link, fill out the video description and then hit ‘Record a Video.’ The world will now be a better place.

Over the last several years, blogging has grown from a casual hobby to a full-blown phenomenon. The Blog World Expo was created to assist and educate the increasing number of bloggers and will be hosted in Las Vegas from September 19th through the 22nd, 2008. This convention is unique in that it is the only industry-wide tradeshow, conference and media event dedicated to blogging and new media. Included in the expo are over 50 seminars and panel discussions that aid bloggers in becoming more prolific and successful within their niches.

According to Blog World’s stats:

* Over 12 million American adults maintain blogs (and more than 57 million read them).

* 22 of the world’s 100 most popular websites are blogs.

* There are over 1.4 million new blog posts every day.

* 1.7 million American adults list making money as one of the reasons they blog.

* Over 120,000 new blogs are created every day.

Besides providing a stable platform for individuals and companies to express their views, promote products and connect with the public, blogs are ripe with social networking opportunities. According to Synovate, though more than half of adults in 17 countries don’t know what social networking is, it’s blazing along in the U.S. with an expected participation rate of nealy 45% of internet users by the end of 2008.

Wikipedia claims that “The modern blog evolved from the online diary, where people would keep a running account of their personal lives. Most such writers called themselves diarists, journalists, or journalers.” Early incarnations of the blog were usually integrated into personal websites and coded by hand. The popularity of blogging quickly spread in the late 90s when hosted blog tools like Open Diary, Live Journal and Blogger began offering free, user-friendly services.

Now, many bloggers use blog software that they have installed on their personal domains since they can more closely control the customization, track stats and monetary opportunities. Popular software options include Wordpress, Moveable Type, Textpattern and Drupal.

The future of blogging is bright: 89% of companies surveyed say that they think blogs will be more important in the next five years. Companies are seeing the potential in running blogs now more than ever before because they give fans and consumers a way to connect directly with the products and services they love. And, individuals are capitalizing on blogging as well. Some are now earning enough advertising and sponsorship dollars to blog full-time.

In only ten years’ time, blogging has revolutionized the way we get our news, network with like-minded individuals, gather product information and share our views. It’s pretty amazing when you think about it…

How has blogging impacted your life?

Chasing the story, chasing the numbers. This presidential campaign season is a tricky time for the TV networks. It seems that the network evening newscasts and network news divisions are struggling to pin down any hard stories. The media pundits are flailing around as the Democratic Convention didn’t go the way they had predicted, [Clinton this, Clinton that, disaffected feminists revolt etc,] and now with Hurricane Gustav hitting the Gulf Coast the Republican Convention has been downsized and all the top journalists and commentators have decamped to the storm zone.

It’s very telling, and yet still amazing, that here we are in 2008 with the networks covering the presidential race while looking longingly over their shoulders at the 2000 race, a time when YouTube had yet to make its mark. They have not been paying attention. The networks are still looking for ratings and are judging their results based on the number of viewers they attract. Yet, as Frank Rich writes in his op-ed article on Sunday, Andrew Rasiej, the founder of Personal Democracy Forum, which monitors the intersection of politics and technology, points out that when networks judge their success by who got the biggest share of the television audience, “they are still counting horses while the world has moved on to counting locomotives.” [Rasej also runs TechPresident, a group blog that covers how the 2008 presidential candidates are using the web.] The Web, in its infinite iterations, is eroding all 20th-century media.

On cable, CNN consistently beat ABC, NBC and CBS in the ratings last week according to Nielsen, but as media are being transformed cable news channels may not last much longer either.

it was laughable seeing the networks fall over themselves as they struggled to understand how Obama got to the nomination. Obama’s supporters didn’t have that problem. As Rich says “the Obama campaign has long been on board those digital locomotives.” The Obama campaign has been telling its story online well beneath the radar of the mainstream media. When the networks focused on how many people turned up at Invesco Field to watch and listen to Obama they were counting horses. Meanwhile the real story lies in how many people are following the candidate’s every move online. Obama’s fund-raising and organizational networking online is unknown. That might give the networks another big surprise come November.

And then another fast-moving story breaks. As Hurricane Gustav moves over land and dies down the networks can switch their attention to the Republican VP nominee, Sarah Palin, whose 17 year old daughter is pregnant. That’s one that will have them horse counting.

Sports, technology, iconic brands and social networking all wrapped up in one package – Nike+ there are only winners here. The Nike+ Sports Kit has allowed athletes to share their data with friends and others who then compete online. This coming together of computer and running shoe technology between Apple, who’s iPod is a way to gather and upload the runner’s data (speed, distance, steps etc) and Nike who’s shoes include the Piezoelectric accelerometer for measuring the data.

And now a campaign to register runners globally to run a 10k and have every mile tracked whether they run, walk or jog and Nike will count those miles towards a charity of its choice. Time to get away from the monitor.

“>

The Communication Arts web site gave the Nemo-branded Nike 6.0 site a thumbs up this week with a ‘Web Site of The Day’ pick – Nike 6.0 blurs the line between the audience and the company by creating clear communication, information and a way to engage with the brand. It’s always nice feelin’ the love.

Teens of generations past rifled through their parent’s closets for remnants to add to their latest and greatest looks. Perhaps their friends would be in on the action, but that was the end of it. Now, they can pile on the relics of bygone eras, snap some digital photos and blog about it to the entire world.

Three teens named Stephanie, Tavi and Arabelle are featured in the brand new issue of the New York Time’s T Magazine in an article in which they interpret high fashion styles with only their parent’s clothes mixed with inexpensive basics.

Some readers were not impressed, calling these girl’s looks unoriginal and painting them as greedy consumers. I disagree with the negative reactions. These teens are still growing into their own styles and personalities and are brave enough to share their experiences with the world. Instead of sitting in front of a TV, they’re writing and publishing articles on topics that they’re passionate about and learning the valuable skills of using a digital camera, self-publishing and social networking in the process. By running popular style blogs, they could be setting themselves up for future internships and careers in the worlds of fashion and magazines.

Teens that are staying out of trouble and producing content that makes them proud should be commended.

Babara Kiviat, a blogger for Time Mag’s The Curious Capitalist blog, has discovered two new things – Threadless and crowdsourcing. In a post yesterday entitled crowdsourcing worked on me she marveled at how Threadless works – it’s a user-driven business and its products are voted upon and ranked by its customers and/or site visitors. It is a highly successful and profitable business. Good job digging this up Barbara, Threadless has only been around since 2000. More details can be found at Skinny Corp the company that owns Threadless.

Meanwhile crowdsourcing is a term that was first coined by Jeff Howe in a June 2006 Wired magazine article and has been open to debate ever since. It’s worth reading the Wikipedia page about crowdsourcing where you will discover that Douglas Rushkoff and Wikipedia founder Jimmy Wales both have serious doubts about the term and its implications.

Nice to see Time keeping its finger on the popular culture pulse though.

Art 4 Life at StudioNemo from Dave Allen on Vimeo.

There’s never a dull day at Nemo but when kids come in the energy level always kicks higher. Here’s a bunch of kids from Art4Life art camp putting together a poster for their class with the StudioNemo crew.

CNet blog The Social reports that AOL’s People Networks division, formed when the company acquired Bebo, has picked up a new friend: Socialthing, a Boulder, Colo.-based start-up that aggregates social feeds from sites like Digg, Twitter, and Flickr.

On September 6th, during Portland’s annual MusicFestNW music festival, Nemo will play host to two panel discussions presented by The Recording Academy Pacific NW Chapter, Nemo Design, The Musicians Union Local 99 and Spectre. This event is Free for MusicFestNW attendees and for Recording Academy members.

From 1PM to 4PM on Saturday September 6th there will be two panels. At 1PM ‘Get In The Van! – A Survival Guide to Touring’ a panel on what to do now that gas prices are crimping bands’ touring plans will include:
Wes Howerton, Barsuk Records
Ben London, The Recording Academy
Slim Moon, Shotclock Management
Alicia J. Rose, Doug Fir Booking
Tracie Verlinde, BMI
Tom Windish, Windish Agency

At 2:30PM Get Out! – Building An Audience Online and Off a panel on using the internet wisely to build your fan base offline will include:
Dave Allen, Nemo
Amanda Diaz, YouTube
Kate Jackson, Sub Pop
Kevin Kusatsu, Sony/BMG
Frank Nieto, 230 Publicity
Julianne Shepherd, The Fader
Bekah Zietz, Suicide Squeeze

A reception follows the panels from 4PM – 6PM. For more information please call +1 206.834.1000

Nemo is located at 1875 SE Belmont St, Portland, Or 97214. +1 503.872.9631

Click image to Play

Today’s Digital Youth are already well-versed in Trust and Fame, they understand very clearly that their song, their video is only as good as the one that went before it on YouTube unless it is awesome, catchy and fun. Seattle’s Natalie Portman’s Shaved Head worked with the video crew That Go to cut this clip for their song ‘Sophisticated Side Ponytail.’ That Go also made a great clip for Thunderheist recently.

Whereas devotees of fashion once staked out the newsstands to get their latest fix of the freshest magazines, a new movement has been rapidly gaining momentum over the last few years. Online publications designed to imitate their glossy counterparts are popping up and now receiving hundreds of thousands of visitors each month.

While fashion folks are still faithful to their printed publications, the ease and low cost of constantly updating an online version with fresh content in our blog obsessed, 24/7 society has become increasingly important. Additionally, now that many consider social networking to be a cornerstone of human interaction, most of the newer online magazines have the added advantage of allowing people to comment on articles and connect in forums. The letter to the editor page that traditional magazines employ at the beginning of each issue now seems stale in comparison.

Online magazines are now trying to draw a line in the sand between themselves and blogs by focusing on premium photography, full length articles, and high end fashion with information and direct links to the designers.

The traditional magazines have always done a fantastic job of offering many of the quality elements that their online counterparts are now just perfecting such as beautifully photographed spreads and in-demand designer items. But, now that they’ve caught up in their appearance and offerings, major advertising revenue is coming into play. And, many companies love the prospect of advertising within an online publication because the rates are often less than half of the cost to grace the pages of traditional glossies (which can run $60,000 to $100,000 for a single page).

As online publications continur to raise the bar on quality and gain more advertising dollars in the process, the mainstays of the print world will have to tighten their budgets. After all, they are the ones that have to worry about rent, the cost of paper and printing, employing a roster of regular staff members and delivering the magazines to newsstands every month.

We seem to have dropped into a musical theme over the weekend and with that in mind I wanted to point out a post that David Byrne wrote on his blog. As you can see above he is pondering the idea of less press and pr and more online discovery. I believe Byrne is doing the right thing as there will be plenty of buzz around a new Byrne and Eno album on the blogosphere. And Byrne and Eno are both influencers and trusted sources. Those two elements alone will help any PR 2.0 campaign gain traction. I posted a slide show about PR 2.0 here, and also wrote an essay about Social Media, Blogs and Advertising which can be found here. Meanwhile I’m looking forward to spreading the word on the new Byrne and Eno album, Everything That Happens Will Happen Today. You can hear a cut from the new album and download it too. Click Here.

Happy Prescriptions “Thought it’d lead us..”

Getting it right, getting exposed. A comment on the Girl Talk post, left by a user named ‘Natron’ led me to a web site for Happy Prescriptions, no doubt the web site for said ‘Natron’ who it turns out is a Portland musician. Another click of a hand [you have to visit the site to get that] led me to Happy Prescriptions MySpace where I found the video above. There’s also a free MP3 ep there. Circle complete.

Dreamy, carefree video episodes extolling the beach culture delights of 10 Cane Rum. Brought to us by Mother, NY. There are more of these here.

It seems that the powers that be at Facebook and their archenemies over at the record labels need to hurry up and reach agreement on what is Fair Use when it comes to posting videos online. I received yet another lovely notice from Facebook today about “possible infringement” not “actual” but “possible.” Read on -

Notification of Alleged Copyright Infringement
We have removed your video entitled “Cut Copy, party at Dave’s, Nemo puts up the posters” uploaded at 2:23pm April 29th, 2008. We did this because we learned that your video might include copyrighted material owned by a third party, such as a video clip or background audio. If you are the copyright owner, or have permission from the rights holder to upload and distribute this material on Facebook, you may file a counter notice of alleged infringement by following the link below.

The Facebook Team
copyright@facebook.com

So lets refer to the video from the Electronic Frontier Foundation that spells out our rights under the DMCA rules.

Here’s the story behind the video that was taken down. The Australian band, Cut Copy, and their manager Neil are friends of mine. I invited the band to dinner at my house in Portland prior to their show in town. We had a good time, we shot video, I edited it and posted it. Seemed harmless enough but clearly not. I have filed a counter claim with Facebook so we’ll see how that goes. And someone should let Universal Music know that I fed Cut Copy dinner that night too….I’ll send Universal a bill… Watch another video from the same night here.

Related Post: How YouTube Could Make Some Money with Viacom

AdWeek reports that “Federated Media Publishing, the blog-centric ad network helmed by Industry Standard founder John Battelle, has partnered with Microsoft to launch CrowdFire, a music-themed social media platform where fans can share and consume videos, photos and personal accounts from live concerts.”

Reading the story and then digging through the CrowdFire site I can’t help but feel that this is just yet-another-social-network. The site is clean enough and easy to navigate but seems a bit jargon-heavy as in the use of the word crowdsource. And Battelle comes over as oddly quaint when he says that the idea for CrowdFire was sparked when he attended several recent music festivals, and saw how prominent cell phone cameras and other portable video recording devices have become. That sounds so 2000 to me….

HCSC Photo Workshop -Day 3- Tim Zimmerman from Dave Allen on Vimeo.

The HCSC campers woke to Mother Nature playing a game with the weather. The mountain was socked in. While they waited for the clouds to lift, Tim Zimmerman instructed the class all about digital workflow, processing and storage. The clouds lifted on High Cascade and we hit the snow. Molly Aguirre, Hanna Teter, Jeremy Jones all hucked for the workshop shooters.

My good friend Brian Zisk, the man behind the always interesting SanFranMusicTech Conference, has announced the next gathering. It will be back at San Francisco’s Hotel Kabuki on October 20th. There are early bird tickets currently available through August 8th which you can grab here. I will be there as a panelist along with the following folks:

Bob Heyman – Mediasmith, Chief Search Officer
Steve Jang – imeem, CMO & Head of Business Development
Ethan Kaplan – Warner Music Technology, VP
Rachel Masters – Ning, VP of Strategic Relationships
Jack Moffit – Speeqe, CEO / Chesspark, CEO & Lead Developer / IceCast Streaming Media Server, Creator / Xiph Foundation, Co-Founder
Sean O’Connell – Music Allies, Founder & CEO
Dave Ulmer – Motorola, Sr. Director Multimedia Products and Services
Carnet William – Sprout, Co-Founder & CEO
Brian Zisk – SanFran MusicTech Summit, Executive Producer / Future of Music Coalition, Technologies Director

HCSC Photo Workshop 2008- Bud Fawcett from Dave Allen on Vimeo.

Nemo’s Trevor Graves heads up to Mt Hood every summer to share his experience as a snowboard shooter with the kids at the High Cascades Snowboard Camp. Here’s a first look at the team getting set up on day one. Each year they open up the workshop with a historical slide show from Bud Fawcett. Bud was one of the original gangstas of snowboard photography. The historical sense of snowboarding isn’t as well established as surf and skate. It’s a shame. Bud keeps those authentic real moments alive in his stills.

Here at Nemo, we were lucky to be graced by the VP of Business Development at Ning, Rachel Masters on Friday (read Dave Allen’s account here). What’s notable about Ning’s web-based platform is that it that allows you to create your own social network for anything and is fully customizable in almost every way imaginable.

One of the most beneficial elements of Ning I discovered is the option to use your own domain name. In essence, Ning can be built to function as your main website and many corporations and bands have leveraged this option with fantastic results. The band Good Charlotte uses Ning as their main site while Saturn has created an official gathering place for fans and employees of their line of cars.

Speaking of Saturn, they are a sponsor of the Bravo hit show, Project Runway. Now on its fifth cycle, this season features Portland alum Leanne Marshall of the chic Leanimal label. Though she first auditioned for the show in 2007, waiting out a year turned out to be to her advantage. She took the downtime to further develop her point of view and refine her designs and it shows in the crisp yet voluminous designs.

It’s true that Portland is a hotbed of creative talent. And, as the success of Ning and other social networking platforms have shown, connecting with like minded individuals needn’t be a chance encounter any longer. Whether you’re a fan of Saturn cars, Project Runway (or anything else for that matter), the odds are that a social network is only a click away.

At Nemo we have recently been spending much of our time in “thought leader” mode, to coin a phrase. Like any modern integrated marketing and branding company we are charged with advising our clients on how to approach the convoluted and ever-shifting world of social networks and social media advertising.

On this blog I have outlined many thoughts about why companies shouldn’t necessarily dive headfirst into the world of blogs and social media – here’s a post that includes a useful ‘how-to top ten’ list.’ It’s entitled “Why Does Corporate Social Networking Fail? It’s not cynical, and hopefully it’s useful to anyone pondering the issues of how their company should be represented online.

If we look at social networking before the advent of the internet, pre-Facebook etc, it literally meant that we gathered in tribes; ‘birds of a feather flock together’ goes the old saying. It’s as true today as the day the phrase was coined. Many people who have like-minded pursuits happily gather socially at predetermined venues or destinations to share their love of something. During my different life-stages in England growing up, that meant for me – soccer, pubs, punk rock.

Today we see the ability to share common interests multiplied as never before and of course I do mean “see” it; it’s called the Web and it lives up to its name.

At Nemo we don’t pretend to have the answers. We are still asking the questions. So I decided that it might be a good idea to invite Rachel Masters, Ning Inc’s VP of Strategic Development, to talk to us about the Ning social networking platform and the tools they are providing for anyone to build a social network.

Rachel walked our audience through a few examples of companies using the Ning platform to connect with their core consumers, but none was as compelling as the Saturn Cars site. It’s a great example of a company understanding and embracing America’s love affair with the automobile. If you love your Saturn this is the go-to site. If you are a marketing executive at a company that is thinking of embracing social media then have your team take a look at Saturn’s Ning network. It might just make you look like you understand social media….

Here’s a transcript of the talk on OakHazelnut from @caseorganic who was in the audience. And here’s a video of part of Rachel’s presentation.

This is serious news when it comes to business networking and social media, I see a serious win-win here for both parties. There has been some debate recently about Facebook and how seriously it can be taken when it comes to businesses using the Facebook network to extend their social media ambitions as well as advertise across it. I would argue that the LinkedIn/NYT partnership steps up the ante for both Facebook and MySpace; the NYT, one of the world’s great media institutions that has seriously embraced the internet to further its business, may be on a path to shaking off its “Grey Lady” image and LinkedIn, which, although having only 25 million registered users making it small by social network standards, is by far the doyen of social sites for serious business users. We’ll see how this one unfolds.

Kudos, once again to Marshall Kirkpatrick for breaking the story.

Q. How do we reach these young people? A. You don’t, you wait for them to invite you

The social media folks and their blogs have been buzzing lately over a story that seems to have come from Deloitte but perhaps was more widely circulated by the WSJ. Josh Catone at Sitepoint drilled down further into the story from where it got picked up by Marshall Kirkpatrick on ReadWriteWeb.

Both Josh and Marshall have great points and their posts are a good read. Marshall’s post had the most provocative headline – Corporate Social Networks Are A Waste of Money, Study Finds. I thought I’d pick up the story there – A Waste of Money. Companies have a bad habit of throwing money at everything that moves, especially if it looks like “something we should be doing.”

Here are my thoughts distilled from my own writings on the subject and insights borrowed from Josh and Marshall’s posts:

Here’s an extract from my essay ‘On Social Media, Blogs and Advertising.’ – To understand and embrace social networking is to place the idea that says “technology makes this possible” to one side and embrace the idea of the basic human need to stay in touch with other like-minded people at all times. As Clay Shirky says “The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Read the rest of this post here.

With that thought what follows is:

Businesses can not “build a community” however much money they throw at the idea. They merely need to look outside of their own walls, find the influencers who are already championing their products and join the communities that already exist.

Businesses can not attract “visitors” as measured in traffic to their sites. People who enjoy their products will be talking about them elsewhere in other communities. See above.

Businesses have to realize that having a Facebook page for their products makes them look ridiculous and could actually harm the brand. See my post about Spraychel and “her” Facebook page brought to us by the folks behind I Can’t Believe It’s Not Butter®

It is the way of businesses to make predictions about their market. They should not invest in software that makes predictions, or even social-networking technology, unless they have discovered a clear market need.

Positive word of mouth marketing by online communities that enjoy a businesses’ product is a far better metric than the ratio of visits to the corporate web site or its community.

Online communities led by influencers that champion a businesses’ products are doing just that, championing the products not the corporation that brought them to market.

So what should businesses do? Here’s a list that I have reworked to address businesses as it was originally written with rock bands in mind.

They should:
01. Run a blog to which actual company members post regular updates.
02. Ensure that the blogosphere is alerted to any new and breaking news or important posts.
03. Offer early access to special offers and discounts for their customers loyalty.
04. Give away free samples of their product.
05. Be active in their customers online communities.
06. Never push unwanted messages to their customers.
07. Ask their customers to interact directly with their product, for example through competitions and giveaways.
08. Allow the sharing of their products amongst a community.
09. Work closely with influencers.
10. Embrace radical transparency. Openly discuss their problems with their customers and allow negative comments to remain on their blogs.

That’s the top ten; number 11 in my list would include – have dedicated staff working on your company’s online communication 24/7.

Read more of our thoughts on Social Media here.

I love coincidences. Or maybe I should say that as you spend your waking time fully immersed in your daily activities you should deliberately give some of that time over to your subconscious, then there would be no such thing as coincidence; we would just call it awareness.

I posted my summer reading list recently and mentioned that I am buried in E.O. Wilson’s wonderful intellectual adventure ‘Consilience; The Unity Of Knowledge,’ in which he argues just that, the need for unity of knowledge – a common system of knowledge. Today in the New York Times I read an interview with Dr. Wilson and, not for the first time in his career, he is challenging common wisdom. He is arguing that the gene is not the only level at which natural selection acts and because he has new data about the genetics of ant colonies now believes that natural selection operates at many levels, including at the level of a social group. Interesting; what does this mean for all you social media advertising gurus?

He argues that we have long been conditioned to believe that natural selection favors only behaviors that help the individual to survive and leave more children. His studies of ant colonies, a passion of his for many decades, suggest otherwise. He says there is another level at which evolution operates – social groups. He suggests that we may have genes that underlie generosity, moral constraints, even religious behavior, that benefit a group at the expense of the individual. He will be working on these theories for his next book. I can’t wait to read it.

So what genetic code could Dr. Wilson possibly unravel that would explain the human proclivity toward having “feelings” for inanimate objects? Cars are cherished, protected and nurtured like family members. Ships are regularly christened with female names and referred to as “she” or “her.” Houses, cities, buildings, mountains – this urge to have “feelings” for inanimate objects is the same urge that drives humans to want to save the Earth; it is a controlling urge and is a by-product of Christianity.

All of which brings me to the brilliant Spike Jonze and his Ikea ad. [Full disclosure - Nemo and in particular our creative director, Mark Lewman, have deep ties to Spike.]

The ad works from a simple premise; play on our emotional attachment to inanimate objects – in this case a desk lamp that is discarded. In the first second, as the woman leans in to turn off the lamp, we hear a click of the switch or is that maybe a goodbye kiss ? The lamp is then dumped outside alongside a trash bag. It’s raining… How do we feel as the piano tugs at our heartstrings? We should feel nothing, it’s a ridiculous situation, but in many people it may trigger deep human responses to abandonment. That illusion is shattered by a man with distinctly Scandanavian/German overtones to his accent, who berates us for having such stupid feelings.

Spike spent exactly one minute reminding us, if we are really watching and tapped into our subconscious, that the human need to control other animals and inanimate objects is foolhardy and doomed to failure. It won’t stop us buying new desklamps though.

Well, either Gary Busey has or GotVMail has. Gary appears to be “tired and emotional” as Private Eye would say, so it’s sure to be viral.

I’ll freely admit that I was a long standing Twitter holdout. With profiles on Facebook, Myspace, Flickr, Behance, Buzznet, Live Journal and my personal blog already clogging my schedule, the motivation for adding another social networking site to my list of engagements was definitely lacking. Months of being preached to about the positive virtues of Twitter fell onto deaf ears.

The turning point came last week when I was staying with a well respected blogging friend in New York City. She explained that for bloggers, Twitter is a worthwhile tool because it can be set up to notify followers of when you’ve updated your blog. Essentially, folks following you on Twitter are provided with a quick, on-the-go reminder of what you’re up to and in return, you can gain some steady traffic to your blog posts.

After one more deft attempt to escape the world of Twitter, my friend took over and signed me up on the spot (while I continued to protest in the background). Within three days, I had 60 ‘followers’. And, the rest is history; a Twitter fiend was born!

While some have found the advent of Twitter (and for that matter, Plurk) to be a distraction from blogging, Darren Rowse of ProBlogger holds the opposite view:

I personally find that Twitter informs and inspires my blogging. The interactions that I have, the conversations that I see others having, the questions that I’m asked and the answers that other users of Twitter and Plurk give me are constantly feeding me with ideas to blog about.

So, why should you join the masses of twittering addicts?

Some Benefits of Twitter:

1. Find Blogging Inspiration

If you’re stumped on what to write about, posting a quick ‘tweet’ (a post or status update) in the form of a question or poll to Twitter can provide a platform for your biggest fans to brainstorm and tell you what they really want. In a matter of minutes, it’s possible to have an abundance of clever ideas gathered on your screen via users from around the world!

2. Remind Followers to Check Out Blog Posts

It is possible to set up a feed that publishes your blog headlines directly to Twitter with a handy link. Some people just don’t have the time to keep up with RSS feeds and linking your article in this manner can be much more user friendly.

3. Readers May Make a More Personal Connection

Twitter has the ability to take on a more spontaneous, playful side of a blogger’s personality. Since tweets are often fired off multiple times a day (whereas a blog post from the same user may go live once a day or even less frequently) and posted on the spot with a maximum of 140 characters, they tend to be short and sweet and more to the point since space is limited. There’s not enough room to defend your views, to delve into a disclaimer, or to give a back story.

When blogging, many of us focus upon a niche topic (examples being music, street style, self improvement, D.I.Y. crafts) and may not want to clutter the front page of our blogs with random, off-topic personal tidbits such as, “I’m in line at the store and just saw Michael Jackson in a wheelchair” or perhaps “Courtney Love just passed me up in a shopping cart!” Yet, these present tense mumblings give those subscribed to your Twitter feed a way to bond with you as a real person, not just the persona they encounter on your blog.

Additional Twitter Pluses:

a. The site is very user friendly. It takes a max of five minutes to sign up and get a profile in place.

b. Unlike the social networking behemoths Myspace and Facebook, Twitter is free of advertising (for now).

c. Keeping track of your favorite posts is easy. If you see a tweet of value, click the star directly to the right of the message and effortlessly bookmark it for future viewing:

The Downsides of Twitter

Of course, not everyone will agree that Twitter is the equivalent of the second coming of Christ. Some points of contention are as follows:

1. Limited Comment Length

Since the number of characters on a Twitter post are limited to 140, it’s not always possible to reply in an intelligent, in-depth manner. Dave Allen’s take on its shortcomings is pretty accurate. He says that:

I still believe a good, well written blog is the place for conversation. Twitter, a micro-blog, is not. I use my Twitter account to drive traffic back to my blog where the conversation can really open up. After all, Twitter only allows 140 characters so truncated updates are the norm, which is fine. On both my blogs, the other being Pampelmoose, I enjoy reading comments that can often be longer than the original post – something that is impossible with Twitter.

2. The Distraction Factor

While firing off short and succinct messages may be fun, the time it takes to do so can add up quickly. Some people become so preoccupied with tweeting that their blog postings begin to dry up. In my view, Twitter is not a replacement for blogging but rather a tool that complements and reinforces blogging efforts.

The Bottom Line

Twitter is a free, easy to use social networking service that isn’t cluttered with ads and other unnecessary applications. If you’re an active blogger, Twitter has the ability to keep on-the-go readers informed and provide them a more personalized experience. If you use it with a purpose in mind, it’s a win-win situation for both you and your subscribers.

Once the mainstream media and the more hysterical tech blogs have got over the fact that the success of the iPhone 3G launch caused Apple’s servers to be overloaded, we can sit back and take stock.

I own the iPhone v.1 and I’m currently happy without 3G access so I remain content with my device. One reason for staying put with the original model is that the new software update from Apple brings some rather cool new applications [or Apps in the vernacular,] that improve the original phone’s productivity.

I chose a couple of productivity apps, Zenbe, a list sharing tool and Jott, a voice to text tool. I got AirMe for uploading my iPhone pictures up to my Flickr account and added MPG and Spend [no link available, tsk, tsk] so if I care I can track my miles per gallon in the Element and set budgets for my gourmand extravaganzas. These apps all perform well without G3 and most were free. One app that fell into the epic fail bucket was Reqall. Couldn’t sign up on the iPhone and couldn’t load the web site either. Fail! Turns out that Jott does the same stuff anyway.

The most interesting app of all is Loopt which enables users to broadcast their whereabouts and send a status of a broad set of services and find interesting locations and reviews nearby. This could be the next breakout social networking platform as it works best from the phone [mobiles, not just the iPhone] and is simple to update ala Twitter. In fact it has a Twitter plug-in so you can post once and hit Twitter too. Follow me on Twitter here.

One problem though – Loopt could be a predators dream. In fact Loopt’s Be Safe page spells out in no uncertain terms that you need to control who has access to your location.

Anyway, here’s my thinking behind the title of this post. David Griner wrote a post entitled Are Blogs Still Good Places for Conversation? which at first glance I took as simply a Google bait tactic. The answer would seem to be “of course they are.” He raises a good point but I still believe a good, well written blog is the place for conversation. Twitter, a micro-blog, is not. I use my Twitter account to drive traffic back to my blog where the conversation can really open up. After all Twitter only allows 140 characters so truncated updates are the norm, which is fine. If I follow Marshall Kirkpatrick on Twitter I get up-to-the-minute breaking tech news from him but I prefer to read his blog at Read Write Web for a more in-depth review. On both my blogs, the other being Pampelmoose, I enjoy reading comments that can often be longer than the original post – something that is impossible with Twitter.

Joining the conversation and being invited in are two things I have stressed when it comes to advising our clients on their forays into social media advertising. A blog is the right venue for extending conversations, not a micro-blog. By all means post links to your original content stories to Twitter so that interested followers can link to your blog. Be sure to use FriendFeed to share your blog posts with others, use Tumblr too for the same reason, but understand that many of the social networking arenas, Twitter, Loopt even Facebook, are way ahead of the general online populations’ capacity to juggle all of them, and those folks not partaking in every widget, bell and whistle are your customers too.

Run a blog, embrace radical transparency, get invited in to communities that might enjoy your products and join the conversation. But whatever you decide to do, don’t do this – OHSU Director’s Blog. If you don’t immediately see why feel free to ask me.

John Mellencamp, free songs via Vanity Fair

Thinking about social advertising and targeted marketing perhaps we should take a leaf out of the book of the rock stars. The biggest story last year in the music world was how Radiohead bucked the recording industry’s distribution and marketing system and gave away their new album. The short story is that they simply told their fans that they could go to a Radiohead web site and pay whatever they liked to download the album, with $0.00 being an acceptable amount. It was an extremely successful campaign – not only did most people pay for the files but the band received unprecedented amounts of positive media coverage around the globe.

Other bands have followed the model not least Trent Reznor and his band Nine Inch Nails. The band released a limited edition 2,500 units of a coffee table book that included multiple CDs and DVDs. It was exquisitely packaged, signed and numbered and cost $300.00. It sold out in two days.

I believe this form of social marketing could serve as a model for companies that have customers who are literally fans of their products. And I don’t mean Apple.

If we think of the bands mentioned above as companies that sell product then we can take a look at what these companies have been doing to increase sales of their product. Here’s what they do online:

01. They have blogs to which actual band members [think executives] post regular updates.
02. They ensure that the blogosphere is alerted to any new and breaking news or important posts.
03. They offer early access to special offers and discounts for their customers loyalty.
04. They give away free samples of their product.
05. They are active in their customers communities.
06. They never push unwanted messages to their customers.
07. They ask their customers to interact directly with their product through competitions.
[Both Radiohead and Nine Inch Nails had remixing competitions where they made tracks available to their fans for that purpose.]
08. They allow sharing of their products amongst a community.
09. They work closely with influencers.
10. They openly discuss their problems with their customers and allow negative comments to remain on their blogs.

Number 11 in my list would include the fact that they have dedicated staff working on this online communication 24/7.

These “companies” also use printed media to their advantage too. John Mellencamp has hooked up with Vanity Fair magazine to get two free song downloads into the hands of his fans. This is a win-win for both parties. Here’s the link if you fancy grabbing the songs.

In an article in the Wall Street Journal today [subscription req.] a report says that YouTube will will fall short of revenue expectations. The twist to this chatter is that Google has found that 80% to 90% of video watchers hate to watch pre-roll advertising and they leave the video the minute they see any hint of a pre-roll. The story goes that Google intends to ignore its own research and go ahead with pre-roll anyway.

And the reason that most pages on YouTube are ad free? Because Google is fearful of showing that it is profiting from copyright infringement. They already in the middle of a copyright infringement lawsuit filed by Viacom. That apparently leaves Google with only 4% of the videos being legally a-ok to advertise around as they have been approved by the copyright owners.

Bottom line for Google and the lawsuit they face, is that it is very unlikely they will receive a ruling in their favor to make money from copyright-violating content. It also will be a barrier to entry for anyone trying to launch a social media advertising program around these big content sites. Even Rupert Murdoch’s News Corporation doesn’t own the copyright to hundreds of thousands of songs on its MySpace site.

That’s not a boast. Another answer to that question is simple; if you write a blog, you own PR too.

Press releases by the thousands hit editors desks and inboxes daily. The best editors have no doubt created a system for separating the wheat from the chaff when it comes to a good story, but they are still gatekeepers although their gates are becoming smaller and easier to bound over. We are in the age of PR 2.0 as Brian Solis calls it. He as written a paper entitled ‘The Social Media Manifesto – Integrating Social Media into Marketing Communications.‘ He spells out his case very succinctly and avoids most of the jargon that you might expect in a paper on this subject [although some clichés remain.] You can read it here.

A Press Release? Here’s one definition from many that I found online – ‘An announcement of an event, performance, or other newsworthy item that is issued to the press.’ The definition is straightforward and very, very dry, a phrase that unfortunately describes every press release I’ve ever seen. So how does your story get noticed through the crowds and the white noise?

You could go crazy with all the options that are available but I’m thinking that a less is more approach may be more effective. Again common wisdom suggests that you should use Digg, Del.icio.us, MyBlogLog, Facebook, MySpace, Bebo, etc, etc. Although those tools are all undoubtedly useful, the problem is that you have to manage all of these accounts and that is time consuming. Also is your story relevant, to say your Facebook group? In fact have you asked yourself – “Does my company even need a Facebook group?” Just because you can doesn’t mean you should. And of course this all begins with the best story that you have to tell, otherwise all of your efforts using any social media will fail. A non-story is a non-story, period.

This is our current approach at Nemo:

We have multiple blogs and bloggers and we experimented with social media for a while before jumping in and writing about our ideas and thoughts. Social Cache is an example of how we intend to participate as thought-leaders and contributors. We are not selling anything here.

Our blogs have distinct voices and authority in the areas of music at Pampelmoose, fashion at Nubby Twiglet, art and design at strange|beautiful and photography at Nemo Productions & Photography.

We create videos and upload them to YouTube and Vimeo [33,460 folks watched that one,] and we drop our photos off at our Flickr site.

We have a Muxtape so you can listen to what we are listening to.

We have LinkedIn profiles for all of our executive staff, here’s our Creative Director, Mark Lewman’s. We even have a Facebook group. [I'm struggling with this one, more later.]

We are lacking in the blogroll department. We need a stronger blogroll on Social Cache.

We have our own Ning social network specific to our company. It’s been in private beta but soon it will be unleashed to the world. Here’s a sneak peek of some of the Nemo team celebrating the delivery of new web sites that we built for HP Blackbird and VooDoo PC. Click those links to see our work.

Find more videos like this on NEMO

When it comes to PR and marketing at Nemo we are following the basic rules of social media. We listen and we participate. We wait to be invited in. We start conversations. We encourage comments.

And we love our employees, even when they leave us…watch the video below.

Find more videos like this on NEMO

As we celebrate Independence Day we can mull this over. Regardless of the facts of the case and Viacom’s complaint it would seem that, as the NYT reports, “the order raised concerns among users and privacy advocates that the online video viewing habits of hundreds of millions of people could be exposed.”

Via the New York Times:
A federal judge in New York has ordered Google to turn over to Viacom a database linking users of YouTube, the Web’s largest video site by far, with every clip they have watched there.

For every video on YouTube, the judge required Google to turn over to Viacom the login name of every user who watched it, and the address of their computer, known as an I.P., or Internet protocol, address. Both companies have argued that such data cannot be used to unmask the identities of individual users with certainty. But in many cases, technology experts and others have been able to link I.P. addresses to individuals using records of their online activities.

Here’s the back story on the lawsuit from FindLaw:

Viacom and its companies filed a copyright infringement lawsuit against YouTube and Google seeking at least $1 billion in damages.

The media company charges that “YouTube has harnessed technology to willfully infringe copyrights on a huge scale,” by taking “the value of creative content on a massive scale for YouTube’s benefit without payment or license. The suit alleges that the copyright infringement is on such a large scale that it “identified more than 150,000 unauthorized clips of their copyrighted programming on YouTube that had been viewed an astounding 1.5 billion times.”

Viacom details the “legitimate licensed channels” that it works with to distribute the company’s copyright-protected content. These partners include Apple’s iTunes Music Store and Joost.

The suit also charges that YouTube selectively deploys filtering technology “[b]y limiting copyright protection to business partners who have agreed to grant it licenses,” even though copyright holders are entitled to protection of their works under federal copyright law without such business agreements.

The view from the cabin

It’s been a while since I’ve been completely cut off from all means of electronic communication. Two and half hours from Portland and you hit the western edge of Central Oregon, the mobile phone drops off the grid, the AT&T wireless card hunts aimlessly for a signal – nothing but digital silence.

Five adults, two teenagers and two younger ones walked and biked the river trails and cooked, conversed and read books and magazines. We socialized. My iPod wired to an old boombox and my Canon G9 were the only reminders of my digital life.

The Metolius River

I read an article in Newsweek about Facebook being responsible for the drop off in college reunions [an aside: being English I never quite grasped the concept of reconnecting every 10 years with ex-college mates, I must admit.] The premise, as recounted by one youthful member of the digerati, is that Facebook now fulfills this need; everything one needs to know about your former college friends is laid out for all to see online. I’d argue that this is not true. The premise requires that everyone’s Facebook profile be a true and honest reflection of their true “selves.” Unfortunately that defies reason; people’s Facebook personas are not true reflections of their “selves,” in fact they are another “self” altogether. Photos are cropped and edited to provide satisfaction to the poster not the viewer, and details of marriages, relationships and whether the person has children or not are often left vague.

There’s a reason for this. Originally Facebook was a solution for college kids to remain firmly in touch, but as that audience has broadened far and wide demographically, it has become a safe haven for people to explore their “second lives.” The only way to discover if your ex-sweetheart, dorm mate or college team buddy has actually remained a perfect, toned 150 lbs of lean muscle with no obvious receding hairline is to go to that 10 year college reunion. This is also why marketers will have a hard time reaching social network users.

Social Media is no longer viewed as just a hobby or a passing fad. According to Adweek, a handful of advertising and PR agencies are seeing the potential of web-based client promotion and have recently launched Social Media divisions in addition to their more traditional offerings.

As more advertising dollars continue to make their way to the internet, Brain Sells notes that “more than just ad dollars following a trend or digital hype, the growth is being driven due to real changes in behavior: (the) rising number of people online, the introduction of cheap laptops and the growing popularity of TV shows on the Internet.”

Furthermore, ChasNote shows us the migration of U.S. ad dollars in which the amount of money spent online in 2007 swelled to $21 billion, an increase of almost 26% from the previous year:

The social media teams at various agencies are becoming savvy enough to realize that buying up ad space on large networking sites like Myspace and Facebook is not necessarily the answer. Michael Nathanson, an analyst at Sanford C. Bernstein & Company states that “the jury’s still out on MySpace’s ability to monetize” and “we don’t have much conviction in the long-term ability to grow this business based on what we’ve seen lately.”

Instead, the future is pointing towards more focused ad campaigns targeted at niche blogs that have highly faithful followings. As Dave Allen, Director of Insights & Digital Media at Nemo Design says, “Companies should be advertising directly to those niche groups and networks that include people who would like to hear from their brand. (On other social media sites) the brands need to wait until they are invited in. A mass, scatter-shot approach to the large social networks will only fail.”

The bottom line: there is no quick way to propel a company to the top through social networking; it takes time and the earning of users’ trust. The competition is constantly growing and social media users are becoming increasingly savvy. Patrick Garrett, Outrider’s U.S. managing director is right when he proclaims that “social media is a long-term investment.”

Spraychel, the brand mascot for ‘I Can’t Believe It’s Not Butter Spray®’ has her own Facebook page. Oh, and she’s also running for President…. I Can’t Believe It’s…oh never mind.

DNCHARD and LVHARD too, why not?

Here’s the soundtrack to all that – Sébastien Tellier – Sexual Sportswear

A shadowy social network group.

Facebook is getting an assist from Visa Inc.’s marketing machine in its struggle to lure more advertisers. To date, Facebook has not had as much success as was expected in garnering revenues from advertising. The plan with Visa appears to be aimed at small businesses who are using Facebook to look for new customers.

Michael Liedtke reports:
Visa’s service is designed to provide small-business owners with tools and tips on attracting new customers, trimming costs and other ways to make more money. Businesses that belong to the Visa network on Facebook also will be able to communicate with each other to share ideas or even negotiate deals. Internet search leader Google Inc. is providing some of the features on Visa’s business network, including maps, calendars, word processing and a new template for creating expense sheets and business cards. And The Wall Street Journal and Entrepreneur magazine will contribute articles addressing questions posed by businesses that belong to Visa’s Facebook network.

Facebook’s struggle to produce revenue from its site sounds similar to the problems that MySpace has been having. Facebook has 80 million users who play games, share photos, rate music and track their friends’ activities – the idea that they can be bothered to click through on an advertisement that is not relevant to them, and one that just randomly appears on their home page or profile, is a marketing stretch.

As Michael Liedtke writes:
…while the array of applications have helped make Facebook even more popular, few programs are producing revenue for the site, and Facebook still hasn’t proven that its social playground is an effective advertising forum. Finding the right advertising approach also has been a challenge for other social hangouts like News Corp.’s MySpace. Even Google, which runs the Internet’s most lucrative ad system, has had trouble marketing on social networks.

Advertisers and marketers are labouring under the assumption that the information that Facebook has gathered about its users makes it easy to target different groups of them. This is a dubious notion at best. They are a moving target.

As Liedtke points out: …..some advertisers fret that Facebook’s audience will resent commercials amid all the site’s frivolity. Others are leery about their brands showing up on Web pages featuring racy or unsavory content.

Stay tuned.

After reading Nubby’s post on The Power of Celebrities as Brands I came across a post on Sasha Frere-Jones’ New Yorker blog where he talks about Jeff Leeds, a music reporter for the New York Times, who was recently laid off. Frere-Jones has entered into an email discussion with Leeds where they discuss music writing and criticism today:

LEEDS: I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa. It’s also just more fun, as a writer, to inhabit the middle. There is a case to be made that the cultural role and the experience of music now are just inextricably tied to commerce and the new ways that artists and listeners perceive each other. Even as a fan, isn’t your relationship with music and artists at least somewhat different depending on whether you subscribe to e-music, share a station with a friend on Pandora, or watch someone’s show on your cell phone? Is U2 still the same U2 if they’re in an iPod ad? I think the message and the medium are much more intertwined than they were ten years ago.

FRERE-JONES: This behavior parallels the world of online friendships, at least in form. People who could just as easily call or e-mail each other decide to make conversations public through blogs or Twitter or MySpace comments. The platform chosen for each message changes the effect of the words, who can read them, and how long they will hang in the air. (The Web is creating a multiple-exposure version of memory: words remain, reappearing over and over, even if nothing more than cocktail chat. “Nice dress!” echoes in the hall of mirrored servers. An LOL is not an LOL is not an LOL.)

LEEDS: I think that sort of transparency, where we’re all declaring our positions publicly, is here to stay. In music it means that all these little tribes and congregations of fans can mobilize in really powerful ways. And that in turn is contributing so much to the changes you see in the relationship between the artists and the machinery, the industry underneath and around them. It’s a crucial space to watch. I always think of music as Patient Zero in all the disorder that is changing everything in entertainment and media, including, by the way, newspapers. It’s worth paying close attention.

Leeds and Frere-Jones are suggesting here that transparency, aided and abetted through the use of social media, affects the way that music fans “perceive” the artists and the music industry. With its machinations no longer hidden from them, fans interact differently with their favorite musicians. As musical artists use their celebrity to sell products one area where this perception could become dangerous is over-exposure.

In an article in the New York Times, Nothing Sells Like Celebrity, the story of the teenage R&B pop star, Rhianna, her song ‘Umbrella’ and her deal with the umbrella manufacturer, Totes Isotoner, is typical of the arrangements made between a celebrity’s brand and a product these days:

“Rihanna and her representatives wanted Totes to do more, however, than merely use her [song] to peddle a product. They wanted Totes to create customized umbrellas featuring sparkly fabrics and glittery charms on the handles — all recommended by the emerging star and her team. Totes also guaranteed the singer a percentage of the sales of the umbrellas”.

Apparently the arrangement between the star and umbrella company was successful but what does this say about the future of music as an art form? As Leeds says – “I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa.” To paraphrase him – Is Rhianna still the same Rhianna if she’s in an umbrella ad? Do her fans blur the line between seeing her in a video on MTV and then seeing her in a Totes ad?

Sales of hip hop and R&B music have dropped off precipitously lately and many have blamed the over commercialization of the music and its ties to products; too much bling in other words. Does hearing a song repeatedly through an advertisement cheapen the artist and the song? And then in turn, does social media – Facebook, Twitter etc, allow these “little tribes” as Leeds calls them, share the idea that ‘too much exposure is quite enough thanks, we’re moving on to the next artist’…become gospel? I think so. Leeds and Frere-Jones are on to something.

As these all important “little tribes” spin off into tightly-knit social groups online, all of which will independently coalesce around their favorite subjects, be it knitting, hang gliding, musicians, movies, actors et al – the large social media sites and networks will fracture into millions of laser-precise spin-offs. As Frere-Jones says, the words and messages of these “little tribes” become “echoes in the hall of mirrored servers.” As he also says, the web and social media are “creating a multiple-exposure version of memory,” – is that U2 on MTV or U2 in an iPod ad, I may ask myself?

Beware all marketers who intend to try and reach these ever-shifting, nomadic, online groups; as I said in a prior post – the people who are members of these groups don’t exist, only their personas do.

The music industry should be careful too. Music becomes cheapened by being used as a commodity to sell products. The artists behind the music have their celebrity enhanced and they then go on to use their brand to sell more products. Music fans understand that music is now a commodity and refuse to pay for it. The music industry and the artists both complain that no one pays for music and to account for the decline in sales accuse us of stealing it online. The commodity is over-priced; no one is buying it.

As celebrities are constantly followed in the media with their every move recorded and scrutinized for a slew of gossip shows and blogs, a side effect has emerged in the form of the ‘human billboard.’ Now more than ever, celebrities themselves have morphed into lucrative brand names, hawking everything imaginable from credit cards and cars to perfume and yogurt.

The line between celebrities and the products they’re pitching has become increasingly fuzzy as the two merge to create mutual benefits. Brands are now relying on hot stars to not just stamp their name on products, but to co-design their own lines that capture the attention of their rabid fan bases. 

The Power of Celebrity Endorsement

While the endorsement of products and services by celebrities is nothing new, there has been steady growth in this area over the last ten years with an estimated 14% of all U.S. advertisements including stars last year (via marketing research agency Millward Brown). 

Why is this phenomenon so powerful? Why do stars sometimes earn more from advertising revenues than they do from their actual day jobs?

The truth is that companies would not be paying celebrities exorbitant fees to stand in as spokespersons for  their brands if they didn’t see a positive effect on sales. People want to be a part of something bigger than themselves and if they truly believe that their idols actually use the products they are paid to pose with, sales and (website traffic) can go through the roof.

Consumers are constantly shown glimpses of a celebrity’s lifestyle and even though they may not be able to afford the cars, mansions, and private parties, they can at least buy the fragrance, t-shirt and sunglasses their idols (appear to) prefer. It’s easier to live vicariously through products and services than to look inward to the real issues. 

Controversy: The Downside of Endorsements

When a company chooses a celebrity to endorse their brand, it’s all about image. To make a partnership successful, they have to decide whether a person’s image is in line with their values and further enhances their reputation. When Magic Johnson announced his HIV-positive status in the early 90s, he was swiftly dropped from endorsements, though the companies claimed it was the affair factor that sealed the deal. 

Sometimes controversy can help a celebrity land even more endorsement deals after the dust has settled. Supermodel Kate Moss weathered a scandal in 2005 when she was caught snorting cocaine. Her lucrative contracts with Chanel, Burberry and H&M were dropped, yet Yves Saint Laurent and Gucci held on. Since her release from rehab, she has landed even more endorsement deals from the likes of Calvin Klein, Longchamp, Bulgari, Stella McCartney and Virgin Mobile. Amazingly, Hollywood.com claims that these deals have reportedly brought Moss’ earnings from $10.3 million before the bust to $17 million after!

Celebrity Power and Ranking

The numbers for celebrity endorsements in advertising are down this year after hitting an all-time high of 19% in 2004. In the over-saturated world of advertising, this may be the beginning of a trend. Many companies are now realizing that their roster of brands are being overshadowed by the bold-faced celebrity names they once courted. While the celebrities promoting the products are gaining increased notoriety, the company image can be lost in the shuffle. In the last few years, Pepsi has dropped Beyoncé and Britney Spears for this reason.

Companies are now looking to the two year old Davie Brown Index to see how hot a celebrity is. Ranking a total of 1,800 celebrities, the D.B.I. determines a celebrity’s ability to influence a relationship with the brand and to also encourage consumer purchases.

The Future of Advertising

The future of advertising may be in ‘friend endorsements.’ Allen Stern of Center Networks makes the case that most of us would rather have our best friend recommend a product to us over a paid celebrity. This is becoming increasingly easy since many of us are connected into tight webs of friends, family members and acquaintances with similar interests via social networking sites like Myspace and Facebook.

The reason why we value the opinions of friends over celebrities comes down to one thing: TRUST. Celebrities are instantly recognizable and even likable, but that doesn’t mean that a consumer fully trusts their endorsements when making purchases. For this reason, social networking truly is the wave of the future for advertisers.

First the email in my inbox.

Introducing Keeping Score with Audrey!

Starting this week, TrueCredit’s Newsletter Editor-in-Chief, Audrey O’Dell, brings you a new blog in the Learning Center. Inspired by readers’ questions, Audrey will offer you the scoop on how to get the most out of credit card reward programs and uncover new and different ways to pay off credit cards (debt snowball, anyone?) and that’s only the beginning! Ever wonder how the credit crunch is going to impact you personally? (Maybe it already has!) Whether your mortgage rates will go up or your credit card rate will come down? Ever transfer a credit card balance to another card offering a lower rate—and then been sorry? Or was it a good idea? Read about these credit issues—and more—in Keeping Score with Audrey. It’s just one of the great features TrueCredit brings you to help you manage your credit. Make the TrueCredit Learning Center a regular pitstop on your road to credit health.

Ok I’m interested – I visit Keeping Score With Audrey.

The first thing I notice is the text on the page is left justified so tightly it almost escapes the page but the instant giveaway that this “blog” is not actually a real blog is the simple fact that no one is home. You cannot comment, all you can do is read what is basically an ad for True Credit’s services. You cannot contact anyone, there is no ‘about’ page – who is ‘Audrey,’ does she even exist?

Wait, there’s more – if you attempt to navigate away from this “blog” you receive the following message:

True Credit’s management have made a poor decision here. They clearly do not understand how important authenticity is in the blog world. If they had really done their homework this area of their site would not exist as it stands today. They have broken all the rules of how to reach their customers online.

The Tower of Babel

Cities live and breathe. As I wrote in a post last week on Social Media, cities are no more artificial [technological] than the hives of bees. As we go about our daily lives [mostly unconsciously,] we psycho-drift from block to block through neighborhoods that we know well, in amongst communities that have been drawn together by like-minded people. Think East Village in Manhattan, Venice Beach in Los Angeles, Camden Town in London, Pigalle in Paris – and here in Portland, the Pearl District.

Where we tend to live and work is often amongst communities of like-minded people, unless, as in the USA, one lives in a far-flung exurb and commutes for hours to work. Over centuries we have moved as a species from the rural countryside into large urban centres. As we have done so the ‘idea’ of the city sprang up. Throughout different periods in history, planners and architects have had differing ideas about how to cultivate urban living arrangements. There has been some success and much failure.

As James Kunstler writes in his book, The City in Mind, – “[the] nation’s massive suburban build-out was an orgy of misspent energy and material resources that squandered our national wealth and left us with an infrastructure of daily life that, left as is, has poor prospects in the new century.” Kunstler points out that as global warming, oil depletion and other epochal disorders are upon us, we must reconsider what is a ‘city.’

He argues that one of the chief side effects of the move to suburbanism is “the cultural destruction…especially the loss of knowledge, tradition, skill, custom and vernacular wisdom in the art of city-making that was thrown in the dumpster of history….”

A city is not just a series of streets and avenues with buildings on either side, a city is people, culture, society and the networks that form to bind those societies together into communities. The suburbs were literally a dream, an idea that General Motors had of a drive-in utopia in its plan for a World of Tomorrow. Kunstler goes on to point out the folly of the “Edge City,” a term coined by the writer Joel Garreau. Kunstler says “I essay to show how Atlanta took the urban model of car-crazy Los Angeles to its most ludicrous, and in my view, terminal stage. With Atlanta, you can forego agonizing over the future, because the present doesn’t even work there.” As he points out “our human ecologies – namely our towns and cities – remain devalued, depopulated and decivilized.”

In America we prefer landscape over urbanism. What then now as our dependence upon oil, refined as gasoline for cars that transport one person at a time from these suburbs to the cities, proves the folly of these far-flung suburbs? Will we see a move toward urban vitality? A migration back to the city?

Government spending at any level, state or local, does little to help. We need to “nurture the unplanned civic engagements that make mixed-use city life so appealing” – writes Douglas Rae, the Richard Ely Professor of Management and Professor of Political Science at Yale University, in his book, City; Urbanism and Its End. “Small scale retailing, neighborhood clubs, informal enforcement of sidewalk civility and new urbanist design may be the keys to the future.”

I agree with Rae on the idea of “nurturing unplanned civic engagements” as he puts it but that’s as far as I would go. The rest of his thought sounds like the issue of we humans being in control of our destinies again, trying to have the answer that is beyond nature, beyond what we actually do when we congregate in cities. Our desire for urban centres always seem to be about ‘order’ or ‘cleanliness’ and ‘organization.’ So on one hand we have the thinkers – the planners and the architects, and on the other – the citizens who actually inhabit the space that we call city. What we might call the ‘Few and the Many.’

Alongside a piece by the New York Times film critic, A.O.Scott, called Metropolis Now, where he writes about the idea of how yesterday’s film sets became today’s cities, there is a sidebar that takes some lines from Fritz Lang’s 1927 film “Metropolis” – “The minds that had conceived the Tower of Babel could not build it. So they hired hands for wages. But the hands that built the Tower of Babel knew nothing of the dream of the brain that had conceived it. One man’s hymns of praise became other men’s curses.” There’s that word again, dream.

We humans dream. We dream of controlling nature, we dream of saving the earth, we dream of organizing our cities. Those dreaming deny the fact that cities live and breathe. Not the concrete architecture, not the buildings – the people that inhabit them. When someone talks of Rome having a ’soul, a feeling’ they are misinterpreting the difference between the city and its cultural makeup; people can be said to have souls and feelings, we ‘know’ this – buildings don’t have soul and feelings.

As Fernando Pessoa writes – “Only if you don’t know what flowers, stones and rivers are can you talk about their feelings. To talk about the soul of flowers, stones and rivers, is to talk about yourself, about your delusions. Thank God stones are just stones, and rivers just rivers, and flowers just flowers.” We dream and we delude ourselves.

Richard Florida, author of The Rise of the Creative Class dreams of organizing urban centres [which he correctly identifies as 'place'] around the idea of a mythical “creative class” who are bound by the idea of the “three T’s,” Technology, Talent and Tolerance. This dream involves cities having a strong technology base, a “creative” class as he calls it, and a strong gay community. And of course the idea he spins is that to grow a city’s economic base it should invest in nurturing the “three T’s.” Once again – The Few and the Many. Planners and architects can no more decide what a city’s culture will be than we know that a stone has feeling.

The fabric of a city is its population. Like a bee hive [architecture] or an ant colony [social network], natural rules of engagement spring up through the daily interaction of those who inhabit a city. They commune. They gather in tribes in their ‘places.’ They share information, ideas, things they like. They become less ’selfish.’ They are city.

As John Gray writes in Straw Dogs – “Anyone who wants to escape human solipsism should not seek out empty places. Instead of fleeing to the desert, where they will be thrown back into their own thoughts, they will do better to seek the company of other animals. A zoo is a better window from which to look out of the human world than a monastery.”

Most large cities have a zoo.

Listen to and download Psycho Drift. Shriekback – Psycho Drift

For references –
References:

James Howard Kunstler – The City in Mind. Published 2001 by The Free Press.
Joel Garreau – Edge City
Douglas W. Rae – City; Urbanism and Its End. Published 2003 by Yale University Press.
Richard Florida – The Rise of the Creative Class. Published 2002 by Basic Books.
A.O.Scott – Metropolis Now. Published in the New York Times magazine June 6th 2008.
Fritz Lang – Metropolis
Enrique Peñalosa – Man With a Plan. Published in the New York Times magazine June 6th 2008.
Fernando Pessoa
John Gray – Straw Dogs. Published 2002 by Granta Books.
Solipsism
Shriekback – Sacred City [Compact Disc]. Released by World Domination Records 1992.
Barry Andrews – Lyrics to Psycho Drift.
Peter Carey – 30 Days in Sydney.

Weezer cover Radiohead’s Creep, live in Portland from Dave Allen on Vimeo.

Weezer came to Portland last night and rounded up 200 local Portland musicians and fans via a radio call-out from KNRK 94.7, our local alternative radio station. A few of us here at Nemo got the tip so we headed off down to the Oaks Park Fairground pavilion to watch everyone stream in and learn the songs, practice a little and then have a great time performing with their favorite band. The video here is the band and their fans performing Radiohead’s ‘Creep’.

In an age when it is difficult for bands to break through the white noise of popular music culture, Weezer have come up with an interesting idea – tour up the west coast dropping in on radio stations and inviting their fans to come jam with them. They record each nights’ performance and then they will select the best cuts for a limited edition CD to follow. Judging by last night’s crowd it’s the perfect way to engage directly with your fans in an unassuming and non-pretentious way.

For musicians, 1000 true fans may be the way to lift their sales, and therefore their careers, out of the flat plains of the Long Tail. Looking for information about 1000 fans, I entered ‘1000 friends’ as a search term in Google – it returned 12.2 million results. Here are the Google results.

In this context there isn’t much difference between ‘fans’ – who support musicians and artists, and ‘friends’ – who tend to support causes and the environment. For instance, 1000 Friends of Houston wants 1000 people to donate $100 each to kick start an initiative to improve livability in Houston. Meanwhile the musician Jill Sobule put up a web site asking for donations to make a new album. She needed $75,000. If you visit the site today she happily proclaims that she has achieved her goal and recording is under way. Here’s her original post setting out her goals and the different levels of donor participation.

Kevin Kelly, who describes himself as follows: “Kevin Kelly is a Senior Maverick at Wired magazine and is currently editor and publisher of the Cool Tools website” says in a post at his site, The Technium, “A True Fan is defined as someone who will purchase anything and everything you produce. They will drive 200 miles to see you sing. They will buy the super deluxe re-issued hi-res box set of your stuff even though they have the low-res version. They have a Google Alert set for your name. They bookmark the eBay page where your out-of-print editions show up. They come to your openings. They have you sign their copies. They buy the t-shirt, and the mug, and the hat. They can’t wait till you issue your next work. They are true fans.”

Kelly’s article [from which I borrowed that image] provoked a lot of comment and in one case an outright rebuttal from a musician who has been using the 1000 fans technique to sell his music. As this musician wrote, he couldn’t make a living from operating with such low income. [I would argue that the real point of reaching out to your true fans is networking and not about trying to make a living solely from the income derived this way. It should be treated as another arrow in the quiver of tools that musicians already use.] Kelly then wrote another article entitled ‘The Case Against 1000 True Fans.’ The debate continues.

I like the idea of 1000 true fans. It’s rather like a patronage and when it works it must be wonderful to be that artist who feels the affirmation of her fans. Yet what if it doesn’t work? Fundable is a web site that helps artists by putting up the page that solicits the donations. If the artist requests $5000 for her next work to be created but falls short of that goal then no one pays. Fundable helps in two ways 1. It’s an easy way to create a web site for this purpose, and 2. Artists learn how many fans are willing to support their endeavor before starting a new project.

Arguably these groups of donors are more than just ’super fans’ of artists, they are a micro social network. In April, Peter Bowman, a contributor to the web site Internet Evolution wrote a post about the emergence of micro social networking. He argues that companies and businesses that have built micro-sites for their brands are now branching out and creating micro social networks and asks:

“Will this growing micro-social trend dilute the existing power of social network elites like Facebook and MySpace , or will they empower more people to participate in a wider selection of online communities based on their individual needs and wants? Large brands and businesses have been using micro-site spinoffs to vertically promote products and services while targeting a very defined and loyal online market. Micro-sites have worked wonders for companies that want to align something specific to a targeted online audience. Now, there is a growing movement to transform micro-sites into micro-social networks to become more in line with Web 2.0 applications that aim to engage users with more interactivity and peer-to-peer networking options.”

I think he’s right. As people tire of the faceless anonymity of Facebook and MySpace they will either seek out or start their own network to attract like-minded people to their particular cause, movement, musical group or hobby; a group such as the one that donated $83,000 to Jill Sobule. Sobule should start a Ning network to help all those people stay in touch with each other. After all, they share a common goal.

On a much larger level, Trent Reznor of Nine Inch Nails had huge success with his direct sales set up where he sold a deluxe package that was a combination of MP3s, CDs, DVDs and a book that he called an “Ultra-Deluxe Limited Edition” package available in an edition of 2,500 units. Critics scoffed but he sold every one of them raking in around $750,000 gross. That’s a micro social network in action. His next release, ‘The Slip’ comes as digipak CD in a limited edition of 200,000 units.

Dave Allen, Director, Insights & Digital Media, Nemo Design.

Related Post: On Social Media, Blogs and Advertising.

Obama’s viral timepiece.

These days the advertising and marketing world is all abuzz with phrases such as – Social Media, Social Advertising, Facebook Ads, Mass Media Networking Advertising…..etc, etc.. In the last two weeks I have been a panelist at the L I S A seminar in Portland and the Hawaii MusicTech Conference in Honolulu. L.I.S.A., which is an acronym for Lessons In Social Advertising, was aimed at marketers and advertisers who [for some reason] don’t understand social networks or haven’t yet worked out how to advertise effectively to them. It focused on topics such as ‘What is social advertising?’ and ‘How do you get young people to recommend your brand?’ The Hawaii MusicTech panel discussed how musicians could effectively use social networks such as Facebook and MySpace to reach an audience and communicate with them.

Two sides of the table as it were. One group wants to advertise, or push, their messages to a mass audience, while the other wants to create a network of like-minded people who hopefully will pull content such as free MP3s and then “evangelize” on behalf of the musicians by spreading messages by electronic word of mouth. With no hint of schizophrenia I happily migrate between both camps.

To understand and embrace social networking is to place the idea that says “technology makes this possible” to one side and embrace the idea of the basic human need to stay in touch with other like-minded people at all times. As Clay Shirky says “The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Think about rock concerts for a minute…..

Most people that take a position on social networking and advertising come at it from a technological point of view, as in “technology has created the means for everyone to be connected and to stay in touch.” I disagree with that statement because it removes nature from the game. It is entirely natural for humans to want to interact as often as possible as we are all social animals. Cities are no more artificial (technological) than the hives of bees. Therefore the Internet is as natural as a spider’s web. People who believe that technology is driving our interactions are missing the point – we ourselves are technological devices, invented by ancient bacterial communities as a means of genetic survival. Bottom line – social media is as natural as apple pie as we all want to be as connected as possible – we can’t help it. [A really good book from which I have borrowed some thoughts is 'Straw Dogs' by John Gray, professor of European thought at LSE, published in the UK by Granta.]

Online networks might be seen as antidotes to boredom at work, school or college. These new social networks do more than transmit information about their members, they change behaviour by propagating moods. These days we can all share “news” really fast, even about ourselves – for example, my Facebook or Twitter status might say “I’m heading to the beach in Waikiki…” and the mood that simple statement makes might become very contagious.

The Internet confirms what we have all known for a long time – the world is ruled by the power of suggestion but in the case of social networking it is “influencers” that lead the suggesting. Then suggestions might become “group think.” John Gray writes – “in evolutionary prehistory, consciousness emerged as a side effect of language. Today it is a by product of media.”

So, the question currently being asked by companies and advertisers is “how do we market and advertise to social networks?” Having to ask that question suggests the rocky ground that online advertisers are standing on. For instance, Jack Myers sees nothing but doom and gloom in online marketing: He says “Advertising is simply not a sufficient revenue model to sustain content companies into the long-term future.” And goes on -

“I have preached evangelically for nearly three decades about the bifurcation of the media and advertising marketplace into 1) a transactional commodity business model and 2) a relationship-based brand-focused premium marketplace. Most media companies and agencies are investing appropriately in the technology resources required for their transactional businesses. [But] Brand building, relationship-based business models and premium-priced enterprises require completely new and innovative models, and can take years before they generate returns that justify the investments. Industry realities place enormous pressure on executives to adhere to traditional business models, and companies that foster and advance innovation are often drained of resources before they can deliver the return-on-investment demanded by the stock market, equity rights holders and VC investors. Typically, implementation of new business models must be forcefully imposed by the CEO, need the blessing of investors, and they cannot be managed by executives trained exclusively in the ways of traditional media and advertising.”

Neil Perkin in a slideshow entitled ‘What’s Next in Media’ that can be found here says that today – Social Media is counter-intuitive to communications media. Here’s one of his slides that shows just how counter-intuitive things have become for marketing online:

Meanwhile, the old way of marketing is through push messaging and therein lies the mistake of many of today’s marketing managers. Take a look at this slide to see how things don’t stack up nicely into a marketing message or ‘drop’ that has been long planned waiting its turn on the calendar.

The Linear model above reminds me of traditional TV and Print advertising. Some people in advertising and marketing today still view the Internet as a “channel” rather like TV.

Let’s consider another buzz phrase – viral marketing online. The success of YouTube in extending an advertising campaigns length and reach is now common currency. We’ve all seen the videos, perhaps even this one – My girlfriend and the Wii Fit. 2.2 million views and going strong.

The viral aspect of YouTube pleases advertisers and marketers because they can take pride in the statistics – 2.2 million viewers, that’s great! Not so quick though. The wise online marketer knows that it’s not all about page impressions. Broad use of metrics is far more important – users, time-spent, interactions and pass-alongs. The Wii certainly got a lot of exposure in that video but how can the results be tracked? Where’s the ROI?

Those YouTube stats don’t show the whole picture. It is clear that the video is very popular and it fits the rules of users, time-spent, interactions and pass-alongs, but there is no clear ROI except in its “value.” By value I mean that the brand is being talked about, the brand via the video is being shared, people are “spending time” with the brand. The ROI though is difficult to judge. Even if Wii sales were to jump by 5% in one week can we really say it was due to this “viral” campaign. Probably not. The video’s value will continue throughout its lifetime on YouTube. Talk of value over ROI makes marketing managers queazy.

Viral campaigns are not just online. From Adrants: Jack Goldenberg tells the story of how he and Kevin Glennon turned a custom-made Obama for President watch into what could become a fairly sizable viral campaign for the candidate.

“Most people think of viral marketing as something they’ve seen on YouTube or a similar site. But in reality, a viral is any communication that causes one person to be so affected by “experiencing” the viral that they communicate it to another.” He also argues that “Happy Meal toys were an in-home reminder of the need to visit McDonald’s. Kids would see two or three of them on their desk in their room and say, “Mom, Dad, we HAVE to go back to McDonald’s. I need 3 more Star Treks Happy Meals to complete my collection…..the Happy Meal was viral – kid to parent-multiplied by the millions of kids who frequented McDonald’s.”

That’s an example of an early viral campaign. We can perceive its “value” but we can’t perceive its ROI. And that’s why Jack Myers, as I quoted above, says “(completely new, innovative models) can take years before they generate returns that justify the investments.” If as marketers we don’t understand social media and merely pay lip service to viral marketing then we are basically flying by the seat of our pants.

Chris Anderson, editor-in-chief of Wired Magazine and blogger at The Long Tail, has pitched in to the social media advertising conversation with a post entitled You may be on Facebook But the Money’s in the Long Tail. He also posits that “social networks should be a feature, not a destination.”

As Chris says, and I agree, “I’ve been thinking a lot about how to integrate social networking into websites better. Right now the world is focused on stand-alone social networking sites, especially Facebook and MySpace, and the fad of the moment is to take brands and services there, as companies build Facebook apps and MySpace pages in a bid to follow the audience wherever they happen to be. But at the same time there’s a growing sense that elements of social networking is something all good sites should have, not just dedicated social networks. And that suggests a very different strategy – social networking as a feature, not a destination.”

He has a proviso too – “social networking to me means the tracking of individual preferences and behavior and giving users the ability to draw upon implicit or explicit connections between them and other users to do something useful.” This brings me to Ning, a social network platform that both Chris and I like. As he says “Ning, suppresses its own brand for the sake of those of the microsites it hosts.” Go here to see how the hip hop/rap label, Rawkus, uses Ning as its entire web presence.

Chris goes on to say – “As I think about the current Facebook craze and the notion of it as an all-encompassing platform, sucking in functionality from other sites across the board, I find myself skeptical. With my Long Tail hat on, I think that one-size-fits-all will fail in social networking, just as it has everywhere else.”

Meanwhile MySpace admits that it is not making as much money through ads as it would like. See Selling Ads For MySpace is Hard Work. MySpace COO Peter Chernin said:

“We remain incredibly optimistic about social media. But there are specific challenges 1) Tons of inventory. Lack of scarcity creates a liquidity challenge. Working on bringing big brands aboard. 2) People who are visiting social networks are there for different reasons, different uses. Figuring out how to target. 3) What’s the value of a “friend”? Trying to figure out new metrics to communicate with marketers.”

Bottomline: It’s the wild, wild west out there.

Anderson points out that ad rates on MySpace go for an astonishingly low $0.13 cents per CPM (one thousand impressions.) So that’s $0.13 on a general-purpose social network like MySpace and on his Ning-hosted network DIYDrones he’s getting $7.00. Even with a more generous scenario–$0.50 on MySpace and $5.00 on a focused Ning site–the difference is still a factor of ten. He believes that as big networks like Facebook and MySpace struggle to target ads based on the faint signals of consumer behavior in a generic social network, the smart money is going to the niche sites, where laser-focused content and community makes targeting easy. I couldn’t agree more. Also see: Facebook Ads Don’t Rock an experiment by Bob Gilbreath, an advertising executive who ran an ad on Facebook. It’s a real eye-opener. And another – Ad CPMs Are Higher In The Tail. And of course companies are springing up that think they have the answer to your problems in dealing with big social networks. Here’s one.

What this all points to is that companies should be advertising directly to those niche groups and networks that include people who would like to hear from their brand. The brands need to wait until they are invited in. A mass, scatter-shot approach to the large social networks will only fail.

Companies also need to consider Radical Transparency. For those unaware of this concept there’s a great article here on Wired Magazine’s site. I also wrote about it myself when Wired’s web site crashed. The basis of this theory is that you open the company’s doors [only as much as you like] by creating communication between your company and its fans and detractors. It’s a big step and for some, especially executives, it will cause a great deal of unease.

Wal-Mart used this approach to great effect. Here’s the original story from the New York Times and here’s just one bloggers’ reaction. And here is the Wal-Mart blog.

As the NYT article says “Known for its strict, by-the-books culture — accepting a cup of coffee from a supplier can be a firing offense — Wal-Mart is now encouraging its merchants to speak frankly, even critically, about the products the chain carries. This unusual new Web site, which was quietly created during the holiday shopping season, has become a forum for unvarnished rants about gadgets, raves about new video games and advice on selecting environmentally sustainable food.

Corporate blogs are nothing new — General Motors, Dell and Boeing have them — but Wal-Mart’s site, called Check Out, turns the traditional model on its head. Instead of relying on polished high-level executives, it is written by little-known buyers, largely without editing.”

And the key point there is “without editing.” Once a company opens the doors it can not close them. If a company starts a blog [and it should] it can not moderate the comments. And the CEO and other executives should not be contributing to the blog if they do not have the right “authority” or “voice”. By that I mean authenticity. It’s an overused word at times but in the right context it is completely accurate. If a CEO were to jump on the blog to blow her own trumpet non-critically about a company’s service or product the readers would see through it immediately. Being authentic means the blog author is a “trusted source” and this trust can never be abused.

A blog is a micro social network. My blog garners around 100,000 unique visits a month and its adherents are seeking out what I have to say about music, technology and the web. I am well versed in those things. I have an opinion about them. I also provide free music downloads from artists that I have “filtered.” I only post music from artists that I like and I believe that my audience will like them too. In short I have become a trusted source [people like my opinions,] a filter [people share my musical tastes,] and I am an influencer [I push certain artists and online companies that I support,] as well as an authority [people believe that I know what I am talking about.] A company’s blogger or bloggers need to have all these bases covered if they are going to safely cover the company’s communications through the blog.

Meanwhile the executives have to sit back and allow the comments, both good and bad, begin to flow. They can never interfere if they want the blog to be taken seriously. They will feel insecure and perhaps a little nauseous but if they wait it out it will work fine. It works for Wal-Mart, the world’s biggest retailer.

A company with a good blog policy will be listening to its customers and then shaping its communications around that data. It will also create content that is both relevant and hopefully surprising. Influencers will pass along the good stuff creating the viral moment that marketers pray for. Then people in the outer circle of the influencers will also start to talk about the brand, and as they do the company has to make it very easy for its core fans to spread the word. Do not fear negativity, it is just more communication – let it roll. There should never be a barrier to communication or interactivity. Remember, it’s not about technology, it’s about people. Bloggers have to be about having an opinion and sharing it but never about reporting….it’s a two-way conversation.

Sometimes people look at it backwards. Points 1 and 2 in this slide are wrong. As I said at the beginning of this post, we are technological beings and we are naturally immersed in technology; it can’t be any other way. And you can’t enforce social cultures online as there is no central “being.” Facebook’s “soul” is merely the millions of disparate people who are members. When Facebook goes away, as it will, those millions will migrate to the next application that allows them to socialize freely and easily.

For marketers this is a huge dilemma. In social media we create a selfless or virtual “self” – for instance, in the Facebook friends network one might see a coherent global pattern but that pattern only emerges from the activity of all its members (friends). The group or network seems to be centrally located but in fact it is nowhere to be found. No one has the slightest idea what these people do or want; they actually don’t exist. The good news is that within each of any of these social network groups resides at least a couple of influencers; again, companies and brands must wait to be invited in. These are parties that can’t be crashed.

Dave Allen, Director, Insights & Digital Media, Nemo Design.

The following URLs link to people, companies, articles or stories that are referred to in this post:

Grammy’s Hawaii MusicTech Conference
LISA 08
Content Marketing = Brand New Marketing
What’s Next In Media
My Facebook profile
My Twitter
My music and technology blog, Pampelmoose
Clay Shirkey’s blog
Jack Myers’ Web Site
Neil Perkin’s Blog
Wii Fit YouTube video
Adrants Obama watch story
Obama watches web store
Wired Magazine
You may be on Facebook but the money’s in the Long Tail
Social networks should be a feature not a destination
Rawkus, a social network on Ning
Selling ads on MySpace is hard work
Bob Gilbreath’s Facebook ad experiment
Ad CPMs are higher in the tail
Lotame.com
Blog reaction to Wal-Mart blogs
NYT story on Wal-Mart blog
WalMart blog

It appears that marketing and advertising companies have hit some road blocks when it comes to online advertising; perhaps road block is not the right term, multiple forks in the road may be more correct. The new, new thing for the ubiquitous panels and conferences on the subject is the question how do we wrestle and pin down users on the big social networks and push brand advertising at them?. Currently there is no simple answer to this conundrum.

In a keynote address at the Interactive Advertising Bureau conference June 2nd, the co-founder and CEO of Social Media Networks, Seth Goldstein said – “Social media is killing advertising, a few years ago people started to become more interested in each other [online] and less interested in advertising.” Currently standard banner ad response rates are under 1% and search is not geared to brand advertising therefore social media is the next frontier for major marketers to attack but how will that be done?

Social Networking offline

One problem is that there is too much focus on the big social networks such as Facebook and MySpace. Wired’s editor-in-chief, Chris Anderson, argues on his Long Tail blog that social networking should be a feature, not a destination because the one-size-fits-all model of Facebook and MySpace will eventually give way to a multitude of narrowly focused sites with social networking built in, such as the 220,000 niche networks hosted on the Ning platform. With CPM’s at rock bottom on sites like MySpace he argues that the smart money is going to the niche sites, where laser-focused content and community makes targeting easy.

Marketers need to understand that within these hundreds of thousands of niche communities brand advertising will only work if the community invites them in. The brand ads will also have to be highly relevant to the community and be content-driven at the same time. Pushing branded ads into these communities will backfire. [As a user I find the ads that Facebook pushes at me highly irritating as they have no context to the content I share with my friends.] The brand has to join in the conversation within these communities too and that means listening in on the many quiet conversations that take place all the time on the sites – the chatter could be about shoes, handbags, tech gadgets, music, film, beer who knows?

The other way that marketers could deal with this problem is to reverse their thinking. Ensure that their brand customers’ web sites have a social network feature on their respective home pages. Attract the customer to the brand site and then let the more vociferous and influential fans of the brand get the discussion going; lovers of the brand will soon follow.

Slowly but surely Apple’s iTunes and its accompanying device, Apple TV, are narrowing the gap for me when it comes to TV viewing choices. My cable package with Comcast frustrates me – it’s like the mobile phone provider packages too, you get all locked up with stuff you don’t need, to get access to the stuff you do need. It’s just like walled gardens with the social networks and music services online, it’s a model that has to be broken. And Comcast and other ISP’s need to understand that the end user, their customers, treat Internet access as a utility like electricity so it’s about time that the “one price fits all” model is dismantled too.

With iTunes and Apple TV I can pick and choose the shows I want to watch and I can time-shift, i.e., watch them when I want. If I want to watch all the Deadwood episodes in one weekend marathon I can. And I will own them too and have the ability to watch them anywhere – iPhone, MacBook, iPod.

Grand Theft Auto IV sold 6 million copies in its first week at $60 a pop in the USA. Globally it brought in $500 million. That outstrips all of the first weeks music CD sales from top artists since 1991. Here’s the top 5 list of those week one sales in units not dollars:

1. ‘N Sync – No Strings Attached – 2.4 million
2. ‘N Sync – Celebrity – 1.9 million
3. Eminem – The Marshall Mathers LP – 1.8 million
4. Backstreet Boys – Black and Blue – 1.6 million
5. Britney Spears – Oops….I Did It Again – 1.3 million

On April 29th one day sales for Grand Theft Auto IV were 3.6 million copies. Now, let’s hear it from all those folks who say that internet file sharing is killing music sales….

You know you want to be as hip and on the button as Kate Hudson, right? How do you find out that Kate likes to eat Tombstone Pizza, uses Airborne Jr Tablets when she flies and carries a Blackberry 8800? Here’s how – Coolspotters, a website built around everyones fascination with celebrities and the brands that they love. The web site’s FAQ has this to say about What is Coolspotters? “Coolspotters is a new way to discover the products being used by your favorite celebrities – in their real lives, and in movies and television.” What they do in their unreal lives is probably not for public consumption.

The premise is simple as the site says – “Today’s trends for clothes, shoes, sunglasses, cell phones, cars (and just about everything else) start with the world’s true trend-setters – celebrities. And usually, by the time something cool trickles down to the rest of us…it’s not cool anymore. It’s yesterday. It’s over. It’s so last season.”

So don’t be uncool. Demi Moore loves Starbucks coffee so what are you waiting for, get down there and order a 16oz Mocha Frappe no-whip extra skinny decaf Cappadoodle right now! Or you’ll be left on the sidelines of popular culture……

From Jakob Lodwick

While Guy Ritchie was busy shooting Nike’s The Next Level Madonna was doing the vacuuming….

I use my Facebook page to stay in touch with hundreds of people every day and during the course of those days I post a lot of interesting content that is not available for search by all the usual suspects – Yahoo! Google etc. Not to mention that our Nemo Design Facebook Group can’t be searched either. All because Facebook is a hold out in endorsing the OpenSocial initiative.
Google, Yahoo, and News Corp.’s MySpace.com announced in March that they have formed the OpenSocial Foundation, a nonprofit group to support the OpenSocial initiative that Google kick-started last year to promote a universal standard for developer applications on social-networking sites. Google has focused efforts on creating code, such as the open source OpenSocial APIs and the Social Graph API, to make social data more portable and accessible to applications. Just in case you were worried that all those heavy hitters might have too much control OpenSocial is now managed by an independent organization.
OpenSocial is basically a set of common APIs that application developers can use to create applications that work on any social networks (called “hosts”) that choose to participate.

“As the largest contributor to the memecached system, Facebook has long been a leader and supporter of open source initiatives but will not join the foundation,” a statement from the company read. “The company will continue to evaluate partnership opportunities that will benefit the 300,000 Facebook Platform developers while improving the Facebook user experience.”

So Yahoo! and Google’s search engines are shut out which is a drag.

Google held an event last month to pull together executives from companies such as Hewlett-Packard, Pepsi and General Mills and try and persuade them to run advertising on YouTube. Google’s challenge is to teach these executives that YouTube is more than just a site for users to upload goofy video clips, it’s actually more of a social network activity site. As Google executives pointed out using YouTube is more engaging than watching television as there is much more interactivity. And one of Google’s execs, Dave Eun said that “he thought advertisers were far too focused on well-known television brands, and that some of the best video comes from smaller outlets like the Sundance Channel and the Professional Bull Riders Association.” Google is also trying to get the industry to set standards for online videos, on the assumption that standards will help advertisers spend more on video ads.

As Facebook continues to become more and more ubiquitous as the social networking tool of the chattering classes it has become obvious to heavy users of FB [me included] that the site needs to give us all not some of the tools to make the experience a one-stop-shop for communicating with both friends, co-workers and business clients. Today Six Apart launched a Facebook application that brings us one step closer to that goal.

Blog It by Typepad for Facebook – Blog It is a free Facebook application which focuses on making it easier for you to create content no matter the blogging platform you use. Blog It brings some of the best social aspects of Facebook to blogging, making it easy for you to let your friends and colleagues around the web know what you’re up to and what you’re writing.

Thanks to Marshall Kirkpatrick at Read Write Web for the news.

I signed up for Dopplr recently. Here’s the blurb from their ‘About’ page.

Dopplr lets you share your future travel plans privately with friends and colleagues. The service then highlights coincidence, for example, telling you that three people you know will be in Paris when you will be there too. You can use Dopplr on your personal computer and mobile phone. It links with online calendars and social networks.

The service has attracted a following among business travellers around the globe. Jimmy Wales of Wikipedia recently named Dopplr his “favorite non-wiki website” in The New York Times Sunday Magazine: “You put in your travel schedule and link to your friends. It allows you to see where everyone is. I love it.”

Their blog will keep you updated with their updates. An iCal/Google calendar feature looks quite handy.

Quit being a Bitchr… says iJustine [Justine Esarik]

Pop star/rapper, Daft Punk masher, Kanye West will be your pilot today. Well ok not really but if you want to “Fly away with Kanye!” as his web site proclaims then you can. The rappers company, West Brands, has struck a deal with Travelocity to offer online travel services via KanyeTravel.com.

 If you have to ask…

Click to hear what Easter Egg has to say..
We pulled it off. Brooklyn’s Your 33 Black Angels made it to town after driving all night from Southern Cali arriving in time to rock the house at Nemo Design – more on that later. First up, the night kicked off with Portland’s party DJ, Easter Egg. Here he gives us some of his thoughts before he hit the laptop and the Nemo Web Cam…Ratatat – Cherry (Easter Egg’s Bellmore Remix)