This is serious news when it comes to business networking and social media, I see a serious win-win here for both parties. There has been some debate recently about Facebook and how seriously it can be taken when it comes to businesses using the Facebook network to extend their social media ambitions as well as advertise across it. I would argue that the LinkedIn/NYT partnership steps up the ante for both Facebook and MySpace; the NYT, one of the world’s great media institutions that has seriously embraced the internet to further its business, may be on a path to shaking off its “Grey Lady” image and LinkedIn, which, although having only 25 million registered users making it small by social network standards, is by far the doyen of social sites for serious business users. We’ll see how this one unfolds.

Kudos, once again to Marshall Kirkpatrick for breaking the story.

Q. How do we reach these young people? A. You don’t, you wait for them to invite you

The social media folks and their blogs have been buzzing lately over a story that seems to have come from Deloitte but perhaps was more widely circulated by the WSJ. Josh Catone at Sitepoint drilled down further into the story from where it got picked up by Marshall Kirkpatrick on ReadWriteWeb.

Both Josh and Marshall have great points and their posts are a good read. Marshall’s post had the most provocative headline - Corporate Social Networks Are A Waste of Money, Study Finds. I thought I’d pick up the story there - A Waste of Money. Companies have a bad habit of throwing money at everything that moves, especially if it looks like “something we should be doing.”

Here are my thoughts distilled from my own writings on the subject and insights borrowed from Josh and Marshall’s posts:

Here’s an extract from my essay ‘On Social Media, Blogs and Advertising.’ - To understand and embrace social networking is to place the idea that says “technology makes this possible” to one side and embrace the idea of the basic human need to stay in touch with other like-minded people at all times. As Clay Shirky says “The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Read the rest of this post here.

With that thought what follows is:

Businesses can not “build a community” however much money they throw at the idea. They merely need to look outside of their own walls, find the influencers who are already championing their products and join the communities that already exist.

Businesses can not attract “visitors” as measured in traffic to their sites. People who enjoy their products will be talking about them elsewhere in other communities. See above.

Businesses have to realize that having a Facebook page for their products makes them look ridiculous and could actually harm the brand. See my post about Spraychel and “her” Facebook page brought to us by the folks behind I Can’t Believe It’s Not Butter®

It is the way of businesses to make predictions about their market. They should not invest in software that makes predictions, or even social-networking technology, unless they have discovered a clear market need.

Positive word of mouth marketing by online communities that enjoy a businesses’ product is a far better metric than the ratio of visits to the corporate web site or its community.

Online communities led by influencers that champion a businesses’ products are doing just that, championing the products not the corporation that brought them to market.

So what should businesses do? Here’s a list that I have reworked to address businesses as it was originally written with rock bands in mind.

They should:
01. Run a blog to which actual company members post regular updates.
02. Ensure that the blogosphere is alerted to any new and breaking news or important posts.
03. Offer early access to special offers and discounts for their customers loyalty.
04. Give away free samples of their product.
05. Be active in their customers online communities.
06. Never push unwanted messages to their customers.
07. Ask their customers to interact directly with their product, for example through competitions and giveaways.
08. Allow the sharing of their products amongst a community.
09. Work closely with influencers.
10. Embrace radical transparency. Openly discuss their problems with their customers and allow negative comments to remain on their blogs.

That’s the top ten; number 11 in my list would include - have dedicated staff working on your company’s online communication 24/7.

Read more of our thoughts on Social Media here.

I love coincidences. Or maybe I should say that as you spend your waking time fully immersed in your daily activities you should deliberately give some of that time over to your subconscious, then there would be no such thing as coincidence; we would just call it awareness.

I posted my summer reading list recently and mentioned that I am buried in E.O. Wilson’s wonderful intellectual adventure ‘Consilience; The Unity Of Knowledge,’ in which he argues just that, the need for unity of knowledge - a common system of knowledge. Today in the New York Times I read an interview with Dr. Wilson and, not for the first time in his career, he is challenging common wisdom. He is arguing that the gene is not the only level at which natural selection acts and because he has new data about the genetics of ant colonies now believes that natural selection operates at many levels, including at the level of a social group. Interesting; what does this mean for all you social media advertising gurus?

He argues that we have long been conditioned to believe that natural selection favors only behaviors that help the individual to survive and leave more children. His studies of ant colonies, a passion of his for many decades, suggest otherwise. He says there is another level at which evolution operates - social groups. He suggests that we may have genes that underlie generosity, moral constraints, even religious behavior, that benefit a group at the expense of the individual. He will be working on these theories for his next book. I can’t wait to read it.

So what genetic code could Dr. Wilson possibly unravel that would explain the human proclivity toward having “feelings” for inanimate objects? Cars are cherished, protected and nurtured like family members. Ships are regularly christened with female names and referred to as “she” or “her.” Houses, cities, buildings, mountains - this urge to have “feelings” for inanimate objects is the same urge that drives humans to want to save the Earth; it is a controlling urge and is a by-product of Christianity.

All of which brings me to the brilliant Spike Jonze and his Ikea ad. [Full disclosure - Nemo and in particular our creative director, Mark Lewman, have deep ties to Spike.]

The ad works from a simple premise; play on our emotional attachment to inanimate objects - in this case a desk lamp that is discarded. In the first second, as the woman leans in to turn off the lamp, we hear a click of the switch or is that maybe a goodbye kiss ? The lamp is then dumped outside alongside a trash bag. It’s raining… How do we feel as the piano tugs at our heartstrings? We should feel nothing, it’s a ridiculous situation, but in many people it may trigger deep human responses to abandonment. That illusion is shattered by a man with distinctly Scandanavian/German overtones to his accent, who berates us for having such stupid feelings.

Spike spent exactly one minute reminding us, if we are really watching and tapped into our subconscious, that the human need to control other animals and inanimate objects is foolhardy and doomed to failure. It won’t stop us buying new desklamps though.

Well, either Gary Busey has or GotVMail has. Gary appears to be “tired and emotional” as Private Eye would say, so it’s sure to be viral.

I’ll freely admit that I was a long standing Twitter holdout. With profiles on Facebook, Myspace, Flickr, Behance, Buzznet, Live Journal and my personal blog already clogging my schedule, the motivation for adding another social networking site to my list of engagements was definitely lacking. Months of being preached to about the positive virtues of Twitter fell onto deaf ears.

The turning point came last week when I was staying with a well respected blogging friend in New York City. She explained that for bloggers, Twitter is a worthwhile tool because it can be set up to notify followers of when you’ve updated your blog. Essentially, folks following you on Twitter are provided with a quick, on-the-go reminder of what you’re up to and in return, you can gain some steady traffic to your blog posts.

After one more deft attempt to escape the world of Twitter, my friend took over and signed me up on the spot (while I continued to protest in the background). Within three days, I had 60 ‘followers’. And, the rest is history; a Twitter fiend was born!

While some have found the advent of Twitter (and for that matter, Plurk) to be a distraction from blogging, Darren Rowse of ProBlogger holds the opposite view:

I personally find that Twitter informs and inspires my blogging. The interactions that I have, the conversations that I see others having, the questions that I’m asked and the answers that other users of Twitter and Plurk give me are constantly feeding me with ideas to blog about.

So, why should you join the masses of twittering addicts?

Some Benefits of Twitter:

1. Find Blogging Inspiration

If you’re stumped on what to write about, posting a quick ‘tweet’ (a post or status update) in the form of a question or poll to Twitter can provide a platform for your biggest fans to brainstorm and tell you what they really want. In a matter of minutes, it’s possible to have an abundance of clever ideas gathered on your screen via users from around the world!

2. Remind Followers to Check Out Blog Posts

It is possible to set up a feed that publishes your blog headlines directly to Twitter with a handy link. Some people just don’t have the time to keep up with RSS feeds and linking your article in this manner can be much more user friendly.

3. Readers May Make a More Personal Connection

Twitter has the ability to take on a more spontaneous, playful side of a blogger’s personality. Since tweets are often fired off multiple times a day (whereas a blog post from the same user may go live once a day or even less frequently) and posted on the spot with a maximum of 140 characters, they tend to be short and sweet and more to the point since space is limited. There’s not enough room to defend your views, to delve into a disclaimer, or to give a back story.

When blogging, many of us focus upon a niche topic (examples being music, street style, self improvement, D.I.Y. crafts) and may not want to clutter the front page of our blogs with random, off-topic personal tidbits such as, “I’m in line at the store and just saw Michael Jackson in a wheelchair” or perhaps “Courtney Love just passed me up in a shopping cart!” Yet, these present tense mumblings give those subscribed to your Twitter feed a way to bond with you as a real person, not just the persona they encounter on your blog.

Additional Twitter Pluses:

a. The site is very user friendly. It takes a max of five minutes to sign up and get a profile in place.

b. Unlike the social networking behemoths Myspace and Facebook, Twitter is free of advertising (for now).

c. Keeping track of your favorite posts is easy. If you see a tweet of value, click the star directly to the right of the message and effortlessly bookmark it for future viewing:

The Downsides of Twitter

Of course, not everyone will agree that Twitter is the equivalent of the second coming of Christ. Some points of contention are as follows:

1. Limited Comment Length

Since the number of characters on a Twitter post are limited to 140, it’s not always possible to reply in an intelligent, in-depth manner. Dave Allen’s take on its shortcomings is pretty accurate. He says that:

I still believe a good, well written blog is the place for conversation. Twitter, a micro-blog, is not. I use my Twitter account to drive traffic back to my blog where the conversation can really open up. After all, Twitter only allows 140 characters so truncated updates are the norm, which is fine. On both my blogs, the other being Pampelmoose, I enjoy reading comments that can often be longer than the original post - something that is impossible with Twitter.

2. The Distraction Factor

While firing off short and succinct messages may be fun, the time it takes to do so can add up quickly. Some people become so preoccupied with tweeting that their blog postings begin to dry up. In my view, Twitter is not a replacement for blogging but rather a tool that complements and reinforces blogging efforts.

The Bottom Line

Twitter is a free, easy to use social networking service that isn’t cluttered with ads and other unnecessary applications. If you’re an active blogger, Twitter has the ability to keep on-the-go readers informed and provide them a more personalized experience. If you use it with a purpose in mind, it’s a win-win situation for both you and your subscribers.

Once the mainstream media and the more hysterical tech blogs have got over the fact that the success of the iPhone 3G launch caused Apple’s servers to be overloaded, we can sit back and take stock.

I own the iPhone v.1 and I’m currently happy without 3G access so I remain content with my device. One reason for staying put with the original model is that the new software update from Apple brings some rather cool new applications [or Apps in the vernacular,] that improve the original phone’s productivity.

I chose a couple of productivity apps, Zenbe, a list sharing tool and Jott, a voice to text tool. I got AirMe for uploading my iPhone pictures up to my Flickr account and added MPG and Spend [no link available, tsk, tsk] so if I care I can track my miles per gallon in the Element and set budgets for my gourmand extravaganzas. These apps all perform well without G3 and most were free. One app that fell into the epic fail bucket was Reqall. Couldn’t sign up on the iPhone and couldn’t load the web site either. Fail! Turns out that Jott does the same stuff anyway.

The most interesting app of all is Loopt which enables users to broadcast their whereabouts and send a status of a broad set of services and find interesting locations and reviews nearby. This could be the next breakout social networking platform as it works best from the phone [mobiles, not just the iPhone] and is simple to update ala Twitter. In fact it has a Twitter plug-in so you can post once and hit Twitter too. Follow me on Twitter here.

One problem though - Loopt could be a predators dream. In fact Loopt’s Be Safe page spells out in no uncertain terms that you need to control who has access to your location.

Anyway, here’s my thinking behind the title of this post. David Griner wrote a post entitled Are Blogs Still Good Places for Conversation? which at first glance I took as simply a Google bait tactic. The answer would seem to be “of course they are.” He raises a good point but I still believe a good, well written blog is the place for conversation. Twitter, a micro-blog, is not. I use my Twitter account to drive traffic back to my blog where the conversation can really open up. After all Twitter only allows 140 characters so truncated updates are the norm, which is fine. If I follow Marshall Kirkpatrick on Twitter I get up-to-the-minute breaking tech news from him but I prefer to read his blog at Read Write Web for a more in-depth review. On both my blogs, the other being Pampelmoose, I enjoy reading comments that can often be longer than the original post - something that is impossible with Twitter.

Joining the conversation and being invited in are two things I have stressed when it comes to advising our clients on their forays into social media advertising. A blog is the right venue for extending conversations, not a micro-blog. By all means post links to your original content stories to Twitter so that interested followers can link to your blog. Be sure to use FriendFeed to share your blog posts with others, use Tumblr too for the same reason, but understand that many of the social networking arenas, Twitter, Loopt even Facebook, are way ahead of the general online populations’ capacity to juggle all of them, and those folks not partaking in every widget, bell and whistle are your customers too.

Run a blog, embrace radical transparency, get invited in to communities that might enjoy your products and join the conversation. But whatever you decide to do, don’t do this - OHSU Director’s Blog. If you don’t immediately see why feel free to ask me.