Palenists photo by ahockley

On Thursday June 4th here at Nemo we hosted a discussion in partnership with Group Y, with the tongue-in-cheek title Who Killed Social Media. [Audio stream of the event is here.]

The panel comprised of myself, Dave Allen (@Pampelmoose : pampelmoose.com) – Community Manager and Director of Insights and Digital Media at Nemo, James Todd (@jwtodd : twine.com) – Software Engineer at Radar Networks, for Twine, Matt Savarino (@Ridertech : ridertech.com) – Lead Information Architect at K2 Sports and creator of Ridertech, Lee Crane (@leecrane : leecrane.com) – an action sports online veteran along with Tony ‘Frosty’ Welch, Web, Community and Social Media Strategy Personal Systems Group at HP, Community Manager for theNextBench.com (@frostola : frostyland.com). The panel was moderated by Marshall Kirkpatrick, VP at ReadWriteWeb (@marshallk : readwriteweb)

We had a very lively discussion based around my belief that the term ‘Social Media’ is best left for marketers to use as they mistakenly consider social media a sales ‘channel.’ I prefer to think about the ‘Social Web’ starting with the premise that anyone who opens up a browser is participating in it. It is no longer about platforms such as Facebook or MySpace, it is not about confusing Twitter as a social network, it is about how Reputation Management is now critical and necessary and also how you handle your brand’s ‘Experiential Awareness’ as I call it. Google is moving into the social web space – as Frosty notes in a follow up post after the event: “You may ask yourself why Google has decided to add more weight to the social web. The answer in my opinion is that they realize that when a viral event is happening, people aren’t using Google to find out about it. Instead they turn to the searches on Facebook, Twitter, Digg and YouTube.”

A glaring example of what people are saying can be found by looking into the eMusic fiasco. I believe that the firestorm of criticism that eMusic came under from its subscriber base could have been avoided entirely if the company had simply taken out an insurance policy in the form of a Community Manager. Think about that next time you try to persuade reluctant executives that Community Manager is a real job, and if they still baulk tell them its not a salary but a business expense – online community insurance! eMusic failed at Reputation Management on the Social Web. I sensed that the audience in the room resonated with the idea of insurance – especially post the Dominos pizza melt down.

The most contentious point of the night, one that caused audible groans in the audience, came from Frosty – “SEO or SEM, in my opinion, will be dead as you know it within 6 months.” It was a powerful statement that he backed up later in a post – “I didn’t make this statement for a wow or shock factor, but because it’s something I believe. Also I don’t believe its a new revelation. If you keep up with Steve Rubel (@steverubel : Micro Persuasion), Jeremiah Owyang (@jowyang : Web Strategy) and others, you can see where the social web is heading, and what impact it is going to have. Especially on search.”

Clearly Frosty has opened the bottle and the genie can’t be put back in. Read all of his thoughts on the subject here.

More links:
Semantics Killed Social Media
Social media kills SEO
Transcript of the Panel

Search the thread on Twitter: #whokilledsm

Click image to play

As Dave continues the test drive he took the Lincoln MKS out to Portland International Airport to pick up his friend, the acclaimed Belgian electronic artist, Von Von Von, who has just returned from exile in Europe. Hear what Von has to say about coming out of exile and what he thinks of the Lincoln MKS…

Click image to watch the video.

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The Lincoln MKS (left) the acclaimed Von Von Von (right)

The Ford Motor Company and their Lincoln division have chosen Nemo’s Dave Allen as a ‘digital influencer’ and handed him the keys to a fancy red Lincoln MKS for a few days. Dave was tracked down by Ford through his highly trafficked music blog, Pampelmoose, that he runs for Nemo. Dave will be in full Top Gear mode for the next three days as he runs around Portland. Yesterday Dave used the car to pick up the acclaimed Belgian New Wave electronic artist, Von Von Von, from Portland International Airport and we will shortly be posting a video of that trip. Stay tuned for all the pics and video and a final overview of the driving experience from Dave.

It doesn’t seem that long ago since Radiohead did what was once unimaginable – release an album without being signed to a major record company. On the long march to digital ubiquity as the means of music delivery Radiohead avoided the tar pit that seems to be major label thinking and came out clear winners. Yes, they resorted later to releasing the album as a good old CD into regular retail distribution but they were pioneers and were soon followed with great success by Nine Inch Nails and to lesser success by many others. Both these bands had an understanding of what their fans wanted [price level choice, quality and special packaging] and both bands understood the power of the internet for marketing purposes and direct reach. [NB: Although I believe that the digital music file will rule the day, vinyl still has a role to play and I'll get to that later.]

The most interesting part of this experiment [which at the time, I would argue it was] was not only that it was wildly successful but it laid the groundwork for what I have coined the end of the organizing principle. In other words I suggest that we are now seeing the end of the album-length work as the permenant work, the everlasting body of work that represents the pinnacle of an artists’ creativity. I am fully expecting to hear the howls of derision over this but bear with me.

Radiohead

If you were honest how many albums do you own that demand to be listened to from beginning to end? AV Club recently came up with a list of 25, some of which I agree with and Rolling Stone, Spin and other mags regularly post their lists of the “all time greatest albums” whether its 100 or 50 or less. My band Gang Of Four’s album Entertainment! is often featured on these lists but take it from me it has its flaws. The problem with lists and suggestions is that they are all subjective. Being engaged by music requires too much of a personal commitment on an emotional level for anyone to be able to provide an ultimate list. [Imagine if an art critic attempted to make a top ten list of the world's greatest paintings. Why does popular music suffer from this conceit?]

We live in an era of MP3 players, streaming internet radio, web apps – not to mention the iTunes music application and its ability to shuffle your entire digital music collection – now the cloud and almost-mobile ubiquity, the list goes on; in what part of digital music culture does an album-length piece of work now reside?

I’ll answer that question – I believe it has no place in a digital future.

The original organizing principle of music was of course hand written, composed. It then moved along to sheet music and with that came revenue from sales to the musical public and by so doing helped to move revenue income beyond just ticket sales to the opera or orchestra performances. This wasn’t enough though. It was as if music was demanding to be organized and soon enough inventors jumped in to the fray and began organizing music recording and playback – at first on tin foil.
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Ok, this is a fascinating rant from Robert Scoble. His list of the newspaper industry’s woes, and in some cases unforgivable missteps, when presented like this could take your breath away. Yet all is not quite what it seems – e.g. the Huffington Post is a news aggregator and walks a fine line in repurposing other news outlets’ content. Google and Yahoo are search engines linking back to the newspaper’s sites etc, etc, but there is a point here – the newspaper industry [rather like the music industry] would have preferred that the internet would have just curled up and died – unfortunately it didn’t and it won’t….plan B anyone?

All the text below this line is from Scobleizer the blog:

The newspaper industry just gave away another free meal, er Twitter: do they have any left?
I’m listening to Dave Winer and Jay Rosen “reboot the news.” Jay is a journalism professor and Dave is a geek that helped either birth or bootstrap all sorts of publishing technologies including blogging, RSS, OPML, XML-RPC, and more. So, hearing the two of them do an audio podcast every Sunday is very interesting.

I’ve been pretending in my head that I’m a newspaper exec. When I do that I keep beating myself around the face. Why? Because the newspaper industry keeps giving the geeks free meals. Let’s study the free meals:

Free meal #1. Giving away classified advertising to Craig’s List.
Free meal #2. Giving away photography to Flickr (look at the photos from the Chinese Earthquake, why didn’t this happen on a newspaper branded site?).
Free meal #3. Giving away front page news to blogs like Huffington Post.
Free meal #4. Giving away “small” community news like births, deaths, birthdays, etc to Facebook.
Free meal #5. Giving away real-time news to Twitter.
Free meal #6. Giving away news distribution to Google News and Amazon Kindle, among others. With new sites like Kosmix coming on strong (hundreds of percent of growth month over month).
Free meal #7. Giving away restaurant reviews to Yelp.
Free meal #8. Giving away traffic information to Google Maps.
Free meal #9. Giving away celebrity news to Facebook and Twitter. (Why is Oprah on both of those, and why didn’t the newspaper industry lock up Oprah and keep her on a newspaper brand?)
Free meal #10. Giving away local news to Topix (at least that was funded by a newspaper brand).
Free meal #11. Giving away business news to Yahoo Finance and Google Finance (and something new that will get announced tomorrow).
Free meal #12. Giving away news ranking to Memeorandum.
Free meal #13. Giving away astrology to Astrology.com.
Free meal #14. Giving away comics to Comics.com.

What is their latest giveaway? Crowd-sourced news. I visit Twitter Search every day to find out what is “hot news.” That’s something I used to look at newspapers and older media for (radio, TV) but Twitter is just plain better at telling me what is trending.

OK, so now my face is bloody because I’m seeing all the things the newspaper industry gave away. Do they have anything left to give away?

YES!

Read the rest of this very lengthy post here….