Social Cache.
A Nemo blog. Dealing with uncommon cents.

Aardvark Founders. Pic: Jim Wilson/The New York Times

I have written here often of how technology only shortens the distance between people on the social web. In other words, using social web tools to communicate with friends and family is an extension of our social activities offline. As I write this on July 5th, I recall yesterday seeing tens of thousands gathered on bridges in downtown Portland, alongside the lake in Lake Oswego and milling around in Tigard, Or, to watch the firework displays commemorating Independence Day. Families with kids, couples and teens all very comfortable with each other for a few hours; it is very natural for us to gather with strangers and witness a familiar event.

Opening a browser on a computer or a mobile device today means participation in the social web. Not just because of one’s involvement in social networks but also by letting your friends or family know of your geo-location by allowing a mobile device app to broadcast your whereabouts for instance. Emailing and texting friends, tweeting and updating your Facebook status all let those following you know of your involvement on the social web every day.

This is of course very familiar to us, we surf the web in our own familiar ways using social networking tools, yet companies that wish to harness the power to advertise to this web of millions of people have been stymied for some time, stuck in social media channels wondering how to budge these masses even a quarter of an inch closer to their products. The web and those using it don’t ever stop moving but you can’t simply plant a billboard alongside this viral highway – the billboard’s message will remain right there where it was positioned, as we all go about our daily electronic sojourns.

Rob Glazer of Real. Pic: Kevin P. Casey for the The New York Times

I recently discovered two articles in the Business section of the June 28th 09 edition of the New York Times. The articles cover two companies and their products – one is RealNetworks, a familiar face in technology, the other a new company called Aardvark. Real is featured for launching new technology for hardware devices and Aardvark for creating a social web service that helps you reach hundreds of your online friends and peer group for answers to any of your questions. Real brings us technology based on the premise that the company thinks we need their product and Aardvark brings us technology that embraces the social web by connecting us easily with people we trust to answer our questions. [I used Aardvark yesterday to ask a question of my followers - "who uses online music subscriptions, which one is better and why?" and I received 6 great responses, even one from a friend in Sweden who urged me to use a service called Spotify.] It works.

Aardvark doesn’t bother all of my 1700+ Facebook friends either. As the NYT article points out –
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Honda Insight – Let It Shine from Honda on Vimeo.

As Rodger Bridges said today ‘page takeover is the new microsite’ and at least this Honda ad doesn’t break the nav. Click here for the full effect.

Click to watch…

In the current economic climate it goes without saying that most small businesses have been feeling their share of the pain. Of course, depending on which particular sector of an industry your company has the most experience in also determines the number of times the dice will roll in your favor; some industries thrive throughout downturns others suffer as their clients suffer – hard and fast decisions have to be made almost weekly to keep a company on course. Nemo is thriving but we had to make a course correction.

Unfortunately, this week, Nemo had to make a very hard decision to lay off 9 of our employees; 9 very smart, gifted and intelligent workers, who through no fault of their own find themselves suddenly without a job. People are the backbone of every company so it goes without saying that their loss is also Nemo’s loss.

In the end we are all human and of course like every company should we care about our laid off employees welfare. To help them we decided to turn first to the power of the community and social media by using our Twitter account. By noon on the day of the lay offs I sent out a message [or tweet] to the community explaining the cuts, but more importantly letting companies know that if they needed these skilled workers they could get in touch directly with me or Nemo. It worked.

I was blown away at how fast the response to my tweet was. Obviously in such a tight-knit community there was an outpouring of goodwill and good lucks etc but, most importantly, more than five companies and/or individual business owners reached out to us for info about our released staff. The result was that some of the Nemo alumni were in job interviews as soon as the next day. Obviously good news all around and it’s worth pointing out the power of Twitter and reaching out to your supportive community online.

Our message on Twitter.

And a typical response and re-Tweet.

When the Nemo alumni land new jobs, and if they are willing to have me share the details, I will post them up here.

Follow us on Twitter: @NemoHQ

Slagsmålsklubben – Sponsored by destiny from Tomas Nilsson on Vimeo.

This year’s SXSWi Conference in Austin Texas can only be hailed as a success. I’m unable to distill all the great information that I gleaned into one post so I will spread it out in posts here over the next few days. This year’s speakers included Chris Anderson, Guy Kawasaki and Clay Shirky to name a few. It was Shirky who left me with the most memorable quote of the week – “the internet is the largest group of people who care about reading and writing ever assembled in history…” He was defending internet use against the charge that it was destroying the book publishing and newspaper businesses. The best panels were the ones that included people whose thinking arrived at similar positions – the internet isn’t destroying anything it is merely the great leveler, perhaps the greatest in history.

Austin Kleon, an Austin, TX based illustrator captured the first panel of day one at the conference. This image sums up how I felt at the end of each day of panels…..