GROUP Y PARTNERS WITH NEMO ON ACTION SPORTS ONLINE MARKETING AND THE SOCIAL WEB EVENT
“Who Killed Social Media?”—A Panel Discussion On Social Media Vs. The Social Web

FOR IMMEDIATE RELEASE: Carlsbad, CA. – May 19th, 2009 – Portland, Oregon-based integrated marketing agency Nemo today announced their partnership with group Y of Carlsbad, California, to host a panel discussion in Portland on the evening of June 4th, 2009. The discussion will focus on incorporating and effectively implementing social web strategies in the marketing mix.

The June 4th panel marks the first nationally-produced event for group Y. Co-Founder and CEO at group Y, Elizabeth Randall commented, “We are very much looking forward to holding our first national group Y event at Nemo HQ. They are a perfect partner for group Y—not only as a result of our long-standing relationship with them, but because they truly understand the action sports and youth markets, and are constantly pushing the boundaries of creative marketing and online strategies. Nemo’s headquarters will be the ideal gathering place to tackle the ins and outs of social media as well as do some group Y style-socializing.”

Nemo’s Founder and GM, Trevor Graves added, “We’re excited to have the action sports industry at Nemo to learn about the Social Web. Our friends at group Y have helped set up an expert panel to explain what all the fuss is about. Using the Social Web to communicate one-on-one with our customers can help achieve the holy grail of brand loyalty.”

Included on the panel are Tony Welch, Web, Community and Social Media strategist from Hewlett Packard; action sports industry veteran Lee Crane, James Todd of Twine, Lead Information Architect at K2 Sports and creator of Ridertech, Matt Savarino, and Nemo’s own Dave Allen, founder of the music site Pampelmoose.com, Director of Insights and Digital Media and Community Director at Nemo and founding member of the band Gang of Four. The moderator Marshall Kirkpatrick, Vice President of Content Development, and lead writer for ReadWriteWeb, will navigate the panelists through the world of the Social Web as it is today, and where it will lead in the near future.

To register for the event, please click here.

About group Y
group Y is the original collective of professionals focused on Action Sports, Youth Marketing and Entertainment. Based in Southern California with a growing national reach, group Y boasts an active membership of the best and brightest these industries have to offer. Sharing insights from key decision makers at key brands, past speakers have included experts from companies such as Quiksilver, Burton, Oakley, MySpace, and ESPN. Through our events, outreach and on-line presence, group Y takes the work out of strategic networking and strengthens our entire industry in the process. Please visit us at www.groupYnetwork.com

About Nemo
Nemo means Nobody. Highly collaborative, integrated marketing that is media agnostic. The biggest ideas, the best context, and the deepest impact are all we’re concerned about as we build visionary brands. We use (or invent) whatever media and tools will resonate within a culture. “Does it change the game?” is our collective mission as we evolve interactive design, social networks, PR, environmental design, print design, photography, entertainment and original content.
For more information on Nemo click here.

For more information please contact:
Becky Singh
Communications
503-734-5094
becky@nemohq.com

Pampelmoose, Nemo, VON VON VON and a Lincoln MKS- Part 3 from Dave Allen on Vimeo.

The test drive continues as Von Von Von plays his ’slow music’ as we get the Lincoln MKS down to 3 MPH on the way back from the airport en route to Nemo.

Just down Belmont St from Nemo the ‘billboard bomber’ has struck adding a pair of eyes to the burger and subtly altering the name of the ‘value meal.’ Can’t wait to see what’s next…

Click to watch…

Sensitive people please avoid, sense of humor required.

Women In Marketing Jan 15, 2009 from Dave Allen on Vimeo.

Having watched the comments swing to and fro on the PETA Sex Ads post I thought it might be timely to post this video from NemoHQ’s Trevor Graves. Interviews and talks with women who have made their way in action sports – and they didn’t have to get half naked and lick vegetables PETA….

“Girls are sluts and boys are studs” a comment from industry icon, Circe Wallace at The Women in Marketing event held at Red Bull USA in Santa Monica. The event was designed to honor, highlight and make accessible the women who have made an impact on youth culture and the action sports community. Carolyn Deighan of Tadpole Marketing hosted the event. Amy Stettler, from Apple, Amy Taylor of Red Bull, Caralene Robinson from Boost Mobile, Circe Wallace from WMG, Dyana Kass from Interscope, Kenna Bertell Florie of Roxy, Renee Lawter from Eyerus, Shanti Sosienski of SOS, and Staci Levine from SNL comunications all spoke to the group of 230 people.

Story from the [soon to be sold?] Seattle Post-Intelligencer.

Er, cough, cough…

Nemo recently completely overhauled the web site for Oregon’s historic Timberline Lodge and Wordpress.org featured the site as a showcase. Go Team Nemo or is that Meat Omen?

Nemo-branded Skullcandy 2XL Booth at CES 2009 from Dave Allen on Vimeo.

CES is always overwhelming but it was sweet to see NemoHQ client Skullcandy’s booth pop out on the crowded trade show floor.

Here’s a thought… Saturday Night Live viewers surely must consist of a few Becks beer drinkers. Maybe Darius the blogger could take a cue from the show [start by watching it Darius] and notice how successful SNL and NBC have been about getting cool content online really fast…, no blog required, just great, great content. Becks I give you J**z In My Pants from SNL:

I love nothing better on Monday morning than reading Adrants – coffee –> Adrants –> laugh at the fails…no one does it better. Today they cheered me up with their usual sarcastic takedown of a company starting a blog and getting it wrong. I can’t believe that it is almost 2009 and companies are still struggling with the simple idea of how to communicate intelligently with their customers via a two-way communication. It’s not difficult guys… Seriously, some of the quips in this Adrants rap on Becks Beer, Becks Launches a Blog. Gets Everything Wrong, should make me cry not laugh. Check it – some extracts:

Beck’s has launched a blog, Different by Choice. Yawn, right? But the way they’ve announced it and the way it’s formatted is so annoying, it can’t be left alone.

In an email beginning with “Hello Important Marketing Blog People,” Beck’s blogger Darius asks, “has anyone told you recently how hot you are?” and then goes on to explain how he “destroyed” 850 other potential bloggers vying for the job “‘cos that is the way I roll.” Ugh. Cue the Agency.com Subway video.

And then with an ego akin to Sean John believing anyone remotely takes him seriously, Darius prattles on, “This is a novel and let’s face it a brave choice by Beck’s to give me a platform to extol my views and ideals on their global website whilst writing on all that I deem to be ‘Different by Choice.’ Beck’s legal department are bracing themselves for the impending months.”

Ooo. Blogger VS. Lawyer! Hey Darius, that one was played out in 2002.

And if all this weren’t enough to make you want to gag yourself with I AM KING, the entire blog site is in Flash. Yes, a blog in Flash, the worst platform to create anything which requires even the tiniest bit of navigation.

OMG!

An important component of online branding is making sure that your username is consistent across social networking and registration-only sites. The only issue is the sheer number of new sites that are constantly popping up. Where do you begin the search?

Thanks to Username Check, simply key your username into the box and the site searches over 60 sites, providing you with either ‘available’ or ‘taken’ results. Click the ‘available’ link to be transported directly to the respective site where you can register on the spot!

Michael Arrington at TechCrunch posted an interesting and in-depth article last Friday about the state of Facebook’s finances. Facebook currently has 160 million unique visitors a month and as one of those visitors I have often contemplated just how long Facebook can hang in there if the ad model doesn’t pan out. Presumably, 99.9999% of Facebook’s visitors don’t even think about it nor do they care as long as they can have a Vampire bite their friends.

The article is titled ‘Facebook May Be Growing Too Fast. And Hitting The Capital Markets Again.’ It seems that Facebook’s success could be its downfall.

Before we get to Arrington’s numbers here’s a question – If Facebook’s growth and future potential growth is mainly abroad, with the USA shrinking fast to only 20% of the total global user base, what happens to the idea of Social Media and advertising here in the USA? It seems like a Catch-22 situation for Facebook – its revenues are dependent on advertising income but its advertisers will be faced with pitching their products to either a shrinking USA market or to a larger global user base. Geo-targeting might help as long as there is a heavy use of localization in foreign markets. It doesn’t sound promising given how Facebook users are not especially fond of those push ads on their profiles anyway.

And let’s not forget how MTV Europe stumbled at first as it entered the TV/Cable markets in Europe. One language does not fit all they found really quickly – regional accents and dialects were all important and soon there were many versions of MTV Europe in different countries. Meanwhile Facebook members have jumped in to the fray with their own user-created translated versions of the site.

And companies are still playing with fire by jumping into social networks with their brands. Oliver Marks at ZDNet reports on how Virgin Atlantic Airlines had to fire 13 flight attendants who used the Virgin Atlantic Facebook group to malign their customers in unsavory terms. As Marks points out – “Virgin Atlantic (one of my favorite airlines) seem to have fallen into the classic trap of forgetting that FaceBook is a public forum – looking at their online presence there I see a cocktail of different marketing communication focuses, some slightly irritating, and not much in the way of building a relationship with me.”

Here’s some excerpts from Arrington’s article –

Facebook Is Growing, But So Are Costs
There’s no doubt that Facebook is growing at a breathtaking pace. A year ago, according to Comscore, they had just 74 million unique monthly visitors and 35 billion page views. Today those numbers have grown by 118% and 74%, respectively, to 161 million unique visitors and 61 billion page views per month.

It costs a couple of hundred million dollars a year just to keep the lights on at Facebook. But the real problem is keeping up with growth, particularly storage needs. Add another $100 million or more per year for capital expenditures, and you’ve got a company that’s doing exactly the opposite of printing money.

So How ‘Bout Those Revenues?

eMarketer estimates $265 million in revenue for Facebook in 2008. That’s great, right? Well, not really. The company is still losing money – lots of it – at current revenues. And it’s not clear that revenue will grow as robustly as costs.

As we wrote last summer, most of these international users can’t be monetized today. And to make things worse, bandwidth costs in those countries is generally much higher than the U.S. So the users cost more, and they don’t bring in any revenue.

That international growth might be ok if U.S. growth remained strong. But the U.S. market just seems to be tapped at this point, and gaining market share from MySpace is a battle. As we wrote in August, at current growth rates it will take Facebook 18 years to overtake MySpace in the U.S.

[Update 11/11/08]

“I haven’t heard of anyone purchasing something off an ad on Facebook,” says Angie Tulgetske, vice president of RE/MAX Preferred Choice Properties, which resells timeshares and spends thousands of dollars a month on search ads but avoids social-networking sites. “I wouldn’t think any of my marketing dollars would be spent advantageously there.” From Facebook Tries To Woo Marketers

The world-famous logo was designed in 1970 by John Pasche while he was still a student at London’s Royal College of Art. He originally landed the job because Mick Jagger was unhappy with the designs submitted by the Decca record label and searched out students instead.

The logo took about two weeks to create and Pasche was paid a total of £250.00 at the time.

L.A. gets its party on.

Nike Sportswear at The Montalbán Presents
Justice
A Cross The Universe
Directed by Romain Gavras, So-Me and Justice

West Coast Premiere
Friday, October 31, 2008

Nike Sportswear at The Montalbán is proud to present the West Coast Premiere of A Cross The Universe. Extraordinary meets the unexpected in A Cross The Universe, which follows Grammy-nominated French duo Justice as they embark on their second U.S. tour. Co-directed by multi-award winning directors and intimate friends of the band, Romain Gavras (”Stress” director) and So-Me (”D.A.N.C.E.”, “DVNO”), the film documents every second of the three week tour that translates into surreal, weird, horrendous, fascinating, and paranormal moments that are not only about how cool Justice’s live shows are, but are about the extraordinary things that can happen when a bunch of French artists are dropped in dreamy America. A Cross The Universe debuts on Friday, October 31, 2008.

The premiere for A Cross The Universe will feature an introduction by Busy P and Justice. Following the film will be the official launch of the Busy P x Nike Air Force 1 sneakers from 1WORLD collection. The DVD and Live Audio CD for A Cross The Universe will be available in stores everywhere on December 9.

Friday, October 31, 2008
6pm: Opening reception with cocktails courtesy of Belvedere Vodka
7pm: Film Premiere introduced by Busy P and Justice
8pm: Busy P x Nike Air Force 1 Sneaker Launch

Tickets are available on a first come, first served basis. For more information, visit the concierge desk at Nike Sportswear at The Montalbán, Nikesportswear.com, or flux.net.

Justice – DVNO [MP3]

In the current economic state, women who barely thought twice about charging a $1,200 designer purse are now skipping these luxuries and settling for their lower-priced counterparts. According to the NY Times, the movement of purchasing thriftier fashions has been coined recession chic. Women like price-conscious shopper Mary Hall have added a spin on the term and proudly declare themselves recessionistas. Hall has even founded the Recessionista blog, cataloging all the smart buys she comes across.

While the term ‘recession’ is considered unfavorable, embracing recessionista instead is seen as a way to embrace the economic downturn (and to keep on shopping in the process.) Though women are throwing around recessionista in casual banter, lexiconographer Grant Barret is warning us that “it’s kind of permitting consumers to have justification for their spending habits.” In a way, he’s reminding us that there’s something very off-putting about shopping for piles of clothing we don’t need in a shaky economy. Writer Lauren Sandler asks “Do women in today’s economy want to confront pages of $1,000 shoes when they are struggling to pay the rent?” Yet, without shopping, many designers and retailers will falter.

In the meantime, The NY Times reminds us that as catchy as recessionista seems, if the economy worsens, it may be replaced with…depressionista.

Moët and Chandon, the producer of luxurious champagne is releasing Midnight Gold, a handmade champagne cooler. This limited edition gold lambskin case (100 pieces) is decorated with the finest Swarovski crystals and pearls. The gilded masterpiece is topped with a gold stopper and the attached necktie can double as a bracelet. Isn’t overwhelming excess so last year?

Pepsi has just announced a massive undertaking that involves relaunching all of their branding and packaging. The new imagery is supposed to hit the market by early 2009. The most noticeable change is the iconic ‘Pepsi Globe’ logo which is now supposed to represent a smile.

Major fail? I think so. Come on Pepsi, you can do better than this. Pepsi should have hired Turner Duckworth to update their brand, who recently did an amazing job stripping down Coke to pure class.

Scanning Technorati’s Top 100 list, it’s easy to be bowled over by the success some blogs have achieved. But, Royal Pingdom has done some digging and shows us that 11 of the world’s most popular blogs weren’t always so polished. Gizmodo is a prime example:

View the entire history of the 10 others here.

Click the image and watch the action…

In today’s Brave New World, beware of those amongst the social media chattering classes advising companies and brands who throw around phrases such as “you need a Facebook page” or better yet, buzz words like viral as in “you should make a viral video,” perhaps even “are you Twitting.” Facebook is getting called out as the place for narcissists [who would ever have thought...!] meanwhile pundits are trying to get their heads around The Naked Generation [Hint: they lay their lives bare online and understand that Britney flies close to flameout but dig the fact that she's a fascinating spectacle all the same.]

I’m not certain if Nintendo has a Facebook page for its game, Wario Land but if you want an example of an online marketing campaign that is simple, effective and fun then this YouTube video is for you.

Brent Terrazas thinks so – “This is disturbing – Don’t say I didn’t warn you. It’s a recent commercial for Domino’s Pizza that features a rapping “Pasta Dude” who gets knocked down by ‘the man’ (or rather, ‘the mom’). It seems like they were going over the top in an effort to be funny, however this is one of the worst commercials I can remember watching in a LOOOOOONG time.”

Oh well….at least it’s being discussed.

The retail market of skateboarding is saturated with a dizzying array of shoe brands releasing signature models featuring athlete names. The athlete benefits from the deals through both sponsorship and cash payment. In return, the brand can earn a tidy sum from sales fueled by the buzz of a hot athlete name. But, what happens to a design once the athlete and sponsor decide to part ways?

The situation can be sticky because ownership differs with each brand. Etnies and its sub brands retain full rights when an athlete leaves, but some brands like Osiris will reissue a shoe without the athlete’s imprint. Others throw caution to the wind and keep an original design on the market.

Often, it’s accepted that the ownership of a model lies with whomever was responsible for the initial design and concept. If the athlete develops the design, they usually have rights to the shoe when they switch sponsors. But, if they initially did little more than picking the style out of a lineup of options and had their name stamped on it, the sponsor will usually retain the rights.

Kelly Bird of Lakai relates that “you can patent or trademark technology, but you can’t really do that with design.” Because of this, it’s completely possible that multiple brands can output similar models. If the demand and money are there, it’s likely to happen.

How do you think this gray area should be defined? Would you be more likely to side with the athlete or manufacturer if contention arises?

Sports, technology, iconic brands and social networking all wrapped up in one package – Nike+ there are only winners here. The Nike+ Sports Kit has allowed athletes to share their data with friends and others who then compete online. This coming together of computer and running shoe technology between Apple, who’s iPod is a way to gather and upload the runner’s data (speed, distance, steps etc) and Nike who’s shoes include the Piezoelectric accelerometer for measuring the data.

And now a campaign to register runners globally to run a 10k and have every mile tracked whether they run, walk or jog and Nike will count those miles towards a charity of its choice. Time to get away from the monitor.

Nemo teamed up with Fuel TV to promote their show Dew Underground about the Dew Tour in Portland. We came up with the dewy and sticky idea of collaborating with Voodoo Doughnuts to create the Mountain Dew doughnut, known from here-out as the Voo Dew!

Voo Dew Doughnut – Nemo and the Dew Tour from Dave Allen on Vimeo.

Nemo’s Chris Hotz explains the process that leads up to a special doughnut – it ain’t simple…

i suppose i should let bare my past for this project. you see, from the time i was 16 thru 23, i was on a strictly mountain dew diet. i didn’t drink water, or milk, or beer, or god forbid, coke products, ONLY mountain dew. at one point the Dew people told me i was drinking so much it was bad for my heart and i needed to stop. instead i asked for some coupons and like good americans, they gladly obliged. so with that in mind, this collaboration was actually pretty easy to come up with. the AST Dew tour only happens in a few very lucky cities, portland being one of only five venues. so as a city, we’re pretty fortunate.. we started to think about how lucky portland is to have such a cool and creative culture. those, “Keep Portland Weird” stickers are for a reason. as far as portland-centric institutions, Voodoo Doughnuts is one kick ass independent doughnut shop. i mean seriously, a maple bacon bar, genius… it almost seems like they make doughnuts that they dare you to eat. so as we started brainstorming, we threw out the idea of a Mountain Dew flavored doughnut. and honestly, i was thinking more about the color and the presentation, but when we contacted the VooDoo guys, they we’re all about getting the flavor JUST right. boiling down Mountain Dew into a syrupy reduction, lemon lime additives, caffeine powders, adding lemon sprinkles, laboring the color of the frosting. the first taste tests were unbelievable. the second test brought back memories from my childhood. damn i’m thirsty.

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The Communication Arts web site gave the Nemo-branded Nike 6.0 site a thumbs up this week with a ‘Web Site of The Day’ pick – Nike 6.0 blurs the line between the audience and the company by creating clear communication, information and a way to engage with the brand. It’s always nice feelin’ the love.

Nemo CD Mark Lewman is out in Beijing checking out the BMX events, a big first for these riders – BMX, China, Olympics no way! They are all stoked check out the NYT piece. Meanwhile there was a crazy pile up that laid Kyle Bennett low – here’s pics of the action leading up to the crash.

Kyle Bennett, a team USA athlete racing for a slot in the finals, gets tangled up in the first turn. This was the gnarliest crash of the day.

The berms are asphalt and riders carve through the corners held in place by G-forces. Their bikes are almost level against the wall of the berm. So rad.

But one fuck up at this speed and it all goes to hell in a hurry.

The Dutch guy leading the pack buckles under the G-forces and he goes down, starting a chain reaction of bad stuff…

…Which ends with Kyle Bennett on the ground, completely jacked.

More at StudioNemo.

Related Posts: Nike 6.0 Lightning Bolts AKA Nemo in China, Freestylin’ Launch Party, Li Wei China’s Stunt Artist

Click to play.

Looks like fun. Fun sells. Jeep

Mark Lewman our CD at Nemo who works on the Nike 6.0 brand came up with the idea of freezing the 6.0 shoes into blocks of ice, so Nike found a rad ice sculptor guy to come out and carve an 8 ft tall Mogan Mid. See below.

Then the kids had at ‘em to see who could be the fastest to thaw out the shoes and win a free pair.

More pics here.

Stop 3 of the AST Dew Tour is in Portland this weekend. And if you are 21+ you can come to the AST After Party – click here for info and to RSVP.

Babara Kiviat, a blogger for Time Mag’s The Curious Capitalist blog, has discovered two new things – Threadless and crowdsourcing. In a post yesterday entitled crowdsourcing worked on me she marveled at how Threadless works – it’s a user-driven business and its products are voted upon and ranked by its customers and/or site visitors. It is a highly successful and profitable business. Good job digging this up Barbara, Threadless has only been around since 2000. More details can be found at Skinny Corp the company that owns Threadless.

Meanwhile crowdsourcing is a term that was first coined by Jeff Howe in a June 2006 Wired magazine article and has been open to debate ever since. It’s worth reading the Wikipedia page about crowdsourcing where you will discover that Douglas Rushkoff and Wikipedia founder Jimmy Wales both have serious doubts about the term and its implications.

Nice to see Time keeping its finger on the popular culture pulse though.

Magic Flashlights from Mike Benson on Vimeo.

Nike 6.0 at StudioNemo from Dave Allen on Vimeo.

Video of Josh Letchworth shooting 6.0 athletes Ben Horan, Nigel Sylvester and Trevor Jacob at StudioNemo.

Is it art? Is it life? Is it jeans? Advertising Agency FFL Paris, France and its Executive Creative Directors Fred & Farid have decide to take the “high art” road to advertising Wrangler Jeans. This means we can have arty photos that reek of misogyny – half-naked women who’ve apparently been murdered and thrown into lakes and rivers. Judging by all the negative remarks over at Ads Of The World’s web site the campaign isn’t going over so well.

Now why couldn’t those Georgian guys have captured a live one? They say they saw three more after all.

Here we go, Mark our Creative Director asks me – Which brand do you think is responsible for the hoax? And, will it bring more anger and thunder down on that brand for pulling off the prank in the first place? I turn it over to you wise social media pundits. Will this end in tears? Let’s hope the brand involved isn’t catering to anyone below 40 years old as the first Bigfoot hoax was perpetrated in 1958.

Here’s a few words from the lucky guy who found the gnarly specimen – “I’m not asking anyone to believe us,” Mr. Dyer said. “I’m just asking them to sit and watch, because you’re going to eat your words.”

Along with the New York Times I’ll be waiting with interest for the news conference tomorrow out of Palo Alto, CA, for what has been affectionally named Blobsquatch. Meanwhile, it’s back to working on the Yeti-found-snowboarding-on-Everest campaign….

Nemo’s Creative Director Mark Lewman and me were riffing on his idea of how a company’s work and overall business can be validated in an era of Google, YouTube, Wikipedia and radical transparency et al. The bottom line that we seemed to arrive at is that it is not good enough to deliver good work these days – anyone can do good work. The task at hand is to be trusted to create amazing work and then, when your amazing work is discovered, fame will surely follow.

Here’s Mark’s distilled thoughts so far:
Success in the 21st century means finding balance between two timeless elements Trust and Fame. Your work is who you are. This is the part of the equation you control. To stand out today, everything you do must be awesome. When people encounter what you produce they must find substance and excellence. Just because an idea can be relied upon as great doesn’t mean it automatically wins. It isn’t complete until it has believers; distribution and exposure make an idea stronger and add value through cultural validation. As trust and reliability grows so should the fame.

Jeff Jarvis provides an extension of these thoughts when he writes on Buzzmachine – “All content must be transparent: open on the web with permanent links so it can receive links. It’s not content until it’s linked.”

And then, looking beyond transparency at the barriers to creative expression and its dissemination, it is worth remembering this point that Jarvis recounts elsewhere in ‘The Myth of the Creative Class‘ after he has reconsidered his views on copyright law and realizes that a too stringent application of copyright infringement can stifle the spread of what has been created – “when creations are restricted it is the creator who suffers more because his creation won’t find its full and true public, its spark finds no kindling, and the fire dies. The creative class, copyright, mass media, and curmudgeonly critics stop what should be a continuing process of creation; like reverse alchemists, they turn abundance into scarcity, gold into lead.”

We seem to have dropped into a musical theme over the weekend and with that in mind I wanted to point out a post that David Byrne wrote on his blog. As you can see above he is pondering the idea of less press and pr and more online discovery. I believe Byrne is doing the right thing as there will be plenty of buzz around a new Byrne and Eno album on the blogosphere. And Byrne and Eno are both influencers and trusted sources. Those two elements alone will help any PR 2.0 campaign gain traction. I posted a slide show about PR 2.0 here, and also wrote an essay about Social Media, Blogs and Advertising which can be found here. Meanwhile I’m looking forward to spreading the word on the new Byrne and Eno album, Everything That Happens Will Happen Today. You can hear a cut from the new album and download it too. Click Here.

Dreamy, carefree video episodes extolling the beach culture delights of 10 Cane Rum. Brought to us by Mother, NY. There are more of these here.

Until very recently, I had no idea what a favicon was. But, upon the recommendation of new media consultant Marshall Kirpatrick (who’s been meeting with the roster of Nemo bloggers as of late), I was told to get one.

A favicon (short for favorites icon) is a 16×16 pixel icon that is associated with a particular webpage. If your browser supports a favicon, it appears in the upper left corner of the URL bar next to the site’s address. The favicon originally got its name from the file favicon.ico that was placed in the root directory of a web server. This would then show up in your display of favorites (bookmarks).

WHY SHOULD YOU GET A FAVICON?

Usability: Favicons help a user quickly find a webpage among multiple browser tabs without having to read the page titles. Also, they make scanning a big list of bookmarks much faster.

Branding Awareness: Favicons assist in making a visual representation of your site to visitors. They also make your site look more professional.

MAKING AND SOURCING FAVICONS

I won’t bore you with the details on how to make and install a favicon. There are tons of really solid tutorials floating around the web including those by Photoshop Support and The Site Wizard.

If you want a fantastic favicon in a hurry or can’t decide on an image to use, don’t fret! There are many great favicon resources:

a. Free Favicon has a nice selection of favicons with great depth and web 2.0 detailing.

b. Genfavicon is a favicon generator that allows you to upload an image to the site, crop it and immediately view the results. Chami offers a similar solution.

d. Faviconize shows off the best favicons from around the internet. The inspiration is endless!

e. Bluejar.com is offering 20 free themed favicon sets.

IN CLOSING

Favicons are one more tool in your branding arsenal with the power to distinguish your website. While favicons alone won’t make your site a force to be reckoned with, they are free and easy to make. Every little bit of branding helps, even if it’s only 16 x 16 pixels of visibility.

At Nemo we have recently been spending much of our time in “thought leader” mode, to coin a phrase. Like any modern integrated marketing and branding company we are charged with advising our clients on how to approach the convoluted and ever-shifting world of social networks and social media advertising.

On this blog I have outlined many thoughts about why companies shouldn’t necessarily dive headfirst into the world of blogs and social media – here’s a post that includes a useful ‘how-to top ten’ list.’ It’s entitled “Why Does Corporate Social Networking Fail? It’s not cynical, and hopefully it’s useful to anyone pondering the issues of how their company should be represented online.

If we look at social networking before the advent of the internet, pre-Facebook etc, it literally meant that we gathered in tribes; ‘birds of a feather flock together’ goes the old saying. It’s as true today as the day the phrase was coined. Many people who have like-minded pursuits happily gather socially at predetermined venues or destinations to share their love of something. During my different life-stages in England growing up, that meant for me – soccer, pubs, punk rock.

Today we see the ability to share common interests multiplied as never before and of course I do mean “see” it; it’s called the Web and it lives up to its name.

At Nemo we don’t pretend to have the answers. We are still asking the questions. So I decided that it might be a good idea to invite Rachel Masters, Ning Inc’s VP of Strategic Development, to talk to us about the Ning social networking platform and the tools they are providing for anyone to build a social network.

Rachel walked our audience through a few examples of companies using the Ning platform to connect with their core consumers, but none was as compelling as the Saturn Cars site. It’s a great example of a company understanding and embracing America’s love affair with the automobile. If you love your Saturn this is the go-to site. If you are a marketing executive at a company that is thinking of embracing social media then have your team take a look at Saturn’s Ning network. It might just make you look like you understand social media….

Here’s a transcript of the talk on OakHazelnut from @caseorganic who was in the audience. And here’s a video of part of Rachel’s presentation.

The people in the video who see this glass elevator dunk an Oreo cookie into a glass of milk are paying attention. I wonder how many of them grab a bag of Oreo’s on the way home. A cool, alternative way to push advertising.

This is serious news when it comes to business networking and social media, I see a serious win-win here for both parties. There has been some debate recently about Facebook and how seriously it can be taken when it comes to businesses using the Facebook network to extend their social media ambitions as well as advertise across it. I would argue that the LinkedIn/NYT partnership steps up the ante for both Facebook and MySpace; the NYT, one of the world’s great media institutions that has seriously embraced the internet to further its business, may be on a path to shaking off its “Grey Lady” image and LinkedIn, which, although having only 25 million registered users making it small by social network standards, is by far the doyen of social sites for serious business users. We’ll see how this one unfolds.

Kudos, once again to Marshall Kirkpatrick for breaking the story.

My Online Marketing Presentation About Radiohead from iaintait on Vimeo.

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Studio Nemo is always hopping and it always gets the good stuff! This shoot was for Nike 6 with photographer Josh Letchworth behind the lens. The Nike 6.0 athletes were in town for Migration, a week of fun-filled activity and work all rolled into one. It’s like a giant meet and greet for all these kids from different areas of action sports.

Q. How do we reach these young people? A. You don’t, you wait for them to invite you

The social media folks and their blogs have been buzzing lately over a story that seems to have come from Deloitte but perhaps was more widely circulated by the WSJ. Josh Catone at Sitepoint drilled down further into the story from where it got picked up by Marshall Kirkpatrick on ReadWriteWeb.

Both Josh and Marshall have great points and their posts are a good read. Marshall’s post had the most provocative headline – Corporate Social Networks Are A Waste of Money, Study Finds. I thought I’d pick up the story there – A Waste of Money. Companies have a bad habit of throwing money at everything that moves, especially if it looks like “something we should be doing.”

Here are my thoughts distilled from my own writings on the subject and insights borrowed from Josh and Marshall’s posts:

Here’s an extract from my essay ‘On Social Media, Blogs and Advertising.’ – To understand and embrace social networking is to place the idea that says “technology makes this possible” to one side and embrace the idea of the basic human need to stay in touch with other like-minded people at all times. As Clay Shirky says “The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Read the rest of this post here.

With that thought what follows is:

Businesses can not “build a community” however much money they throw at the idea. They merely need to look outside of their own walls, find the influencers who are already championing their products and join the communities that already exist.

Businesses can not attract “visitors” as measured in traffic to their sites. People who enjoy their products will be talking about them elsewhere in other communities. See above.

Businesses have to realize that having a Facebook page for their products makes them look ridiculous and could actually harm the brand. See my post about Spraychel and “her” Facebook page brought to us by the folks behind I Can’t Believe It’s Not Butter®

It is the way of businesses to make predictions about their market. They should not invest in software that makes predictions, or even social-networking technology, unless they have discovered a clear market need.

Positive word of mouth marketing by online communities that enjoy a businesses’ product is a far better metric than the ratio of visits to the corporate web site or its community.

Online communities led by influencers that champion a businesses’ products are doing just that, championing the products not the corporation that brought them to market.

So what should businesses do? Here’s a list that I have reworked to address businesses as it was originally written with rock bands in mind.

They should:
01. Run a blog to which actual company members post regular updates.
02. Ensure that the blogosphere is alerted to any new and breaking news or important posts.
03. Offer early access to special offers and discounts for their customers loyalty.
04. Give away free samples of their product.
05. Be active in their customers online communities.
06. Never push unwanted messages to their customers.
07. Ask their customers to interact directly with their product, for example through competitions and giveaways.
08. Allow the sharing of their products amongst a community.
09. Work closely with influencers.
10. Embrace radical transparency. Openly discuss their problems with their customers and allow negative comments to remain on their blogs.

That’s the top ten; number 11 in my list would include – have dedicated staff working on your company’s online communication 24/7.

Read more of our thoughts on Social Media here.

I love coincidences. Or maybe I should say that as you spend your waking time fully immersed in your daily activities you should deliberately give some of that time over to your subconscious, then there would be no such thing as coincidence; we would just call it awareness.

I posted my summer reading list recently and mentioned that I am buried in E.O. Wilson’s wonderful intellectual adventure ‘Consilience; The Unity Of Knowledge,’ in which he argues just that, the need for unity of knowledge – a common system of knowledge. Today in the New York Times I read an interview with Dr. Wilson and, not for the first time in his career, he is challenging common wisdom. He is arguing that the gene is not the only level at which natural selection acts and because he has new data about the genetics of ant colonies now believes that natural selection operates at many levels, including at the level of a social group. Interesting; what does this mean for all you social media advertising gurus?

He argues that we have long been conditioned to believe that natural selection favors only behaviors that help the individual to survive and leave more children. His studies of ant colonies, a passion of his for many decades, suggest otherwise. He says there is another level at which evolution operates – social groups. He suggests that we may have genes that underlie generosity, moral constraints, even religious behavior, that benefit a group at the expense of the individual. He will be working on these theories for his next book. I can’t wait to read it.

So what genetic code could Dr. Wilson possibly unravel that would explain the human proclivity toward having “feelings” for inanimate objects? Cars are cherished, protected and nurtured like family members. Ships are regularly christened with female names and referred to as “she” or “her.” Houses, cities, buildings, mountains – this urge to have “feelings” for inanimate objects is the same urge that drives humans to want to save the Earth; it is a controlling urge and is a by-product of Christianity.

All of which brings me to the brilliant Spike Jonze and his Ikea ad. [Full disclosure - Nemo and in particular our creative director, Mark Lewman, have deep ties to Spike.]

The ad works from a simple premise; play on our emotional attachment to inanimate objects – in this case a desk lamp that is discarded. In the first second, as the woman leans in to turn off the lamp, we hear a click of the switch or is that maybe a goodbye kiss ? The lamp is then dumped outside alongside a trash bag. It’s raining… How do we feel as the piano tugs at our heartstrings? We should feel nothing, it’s a ridiculous situation, but in many people it may trigger deep human responses to abandonment. That illusion is shattered by a man with distinctly Scandanavian/German overtones to his accent, who berates us for having such stupid feelings.

Spike spent exactly one minute reminding us, if we are really watching and tapped into our subconscious, that the human need to control other animals and inanimate objects is foolhardy and doomed to failure. It won’t stop us buying new desklamps though.

Well, either Gary Busey has or GotVMail has. Gary appears to be “tired and emotional” as Private Eye would say, so it’s sure to be viral.

Once the mainstream media and the more hysterical tech blogs have got over the fact that the success of the iPhone 3G launch caused Apple’s servers to be overloaded, we can sit back and take stock.

I own the iPhone v.1 and I’m currently happy without 3G access so I remain content with my device. One reason for staying put with the original model is that the new software update from Apple brings some rather cool new applications [or Apps in the vernacular,] that improve the original phone’s productivity.

I chose a couple of productivity apps, Zenbe, a list sharing tool and Jott, a voice to text tool. I got AirMe for uploading my iPhone pictures up to my Flickr account and added MPG and Spend [no link available, tsk, tsk] so if I care I can track my miles per gallon in the Element and set budgets for my gourmand extravaganzas. These apps all perform well without G3 and most were free. One app that fell into the epic fail bucket was Reqall. Couldn’t sign up on the iPhone and couldn’t load the web site either. Fail! Turns out that Jott does the same stuff anyway.

The most interesting app of all is Loopt which enables users to broadcast their whereabouts and send a status of a broad set of services and find interesting locations and reviews nearby. This could be the next breakout social networking platform as it works best from the phone [mobiles, not just the iPhone] and is simple to update ala Twitter. In fact it has a Twitter plug-in so you can post once and hit Twitter too. Follow me on Twitter here.

One problem though – Loopt could be a predators dream. In fact Loopt’s Be Safe page spells out in no uncertain terms that you need to control who has access to your location.

Anyway, here’s my thinking behind the title of this post. David Griner wrote a post entitled Are Blogs Still Good Places for Conversation? which at first glance I took as simply a Google bait tactic. The answer would seem to be “of course they are.” He raises a good point but I still believe a good, well written blog is the place for conversation. Twitter, a micro-blog, is not. I use my Twitter account to drive traffic back to my blog where the conversation can really open up. After all Twitter only allows 140 characters so truncated updates are the norm, which is fine. If I follow Marshall Kirkpatrick on Twitter I get up-to-the-minute breaking tech news from him but I prefer to read his blog at Read Write Web for a more in-depth review. On both my blogs, the other being Pampelmoose, I enjoy reading comments that can often be longer than the original post – something that is impossible with Twitter.

Joining the conversation and being invited in are two things I have stressed when it comes to advising our clients on their forays into social media advertising. A blog is the right venue for extending conversations, not a micro-blog. By all means post links to your original content stories to Twitter so that interested followers can link to your blog. Be sure to use FriendFeed to share your blog posts with others, use Tumblr too for the same reason, but understand that many of the social networking arenas, Twitter, Loopt even Facebook, are way ahead of the general online populations’ capacity to juggle all of them, and those folks not partaking in every widget, bell and whistle are your customers too.

Run a blog, embrace radical transparency, get invited in to communities that might enjoy your products and join the conversation. But whatever you decide to do, don’t do this – OHSU Director’s Blog. If you don’t immediately see why feel free to ask me.

This might work. Let’s not forget that women/sex always sells. I found the ad on one of my favorite spill-the-beans web sites, Hipster Runoff. Although why the thong needs to be organic I have no idea….

John Mellencamp, free songs via Vanity Fair

Thinking about social advertising and targeted marketing perhaps we should take a leaf out of the book of the rock stars. The biggest story last year in the music world was how Radiohead bucked the recording industry’s distribution and marketing system and gave away their new album. The short story is that they simply told their fans that they could go to a Radiohead web site and pay whatever they liked to download the album, with $0.00 being an acceptable amount. It was an extremely successful campaign – not only did most people pay for the files but the band received unprecedented amounts of positive media coverage around the globe.

Other bands have followed the model not least Trent Reznor and his band Nine Inch Nails. The band released a limited edition 2,500 units of a coffee table book that included multiple CDs and DVDs. It was exquisitely packaged, signed and numbered and cost $300.00. It sold out in two days.

I believe this form of social marketing could serve as a model for companies that have customers who are literally fans of their products. And I don’t mean Apple.

If we think of the bands mentioned above as companies that sell product then we can take a look at what these companies have been doing to increase sales of their product. Here’s what they do online:

01. They have blogs to which actual band members [think executives] post regular updates.
02. They ensure that the blogosphere is alerted to any new and breaking news or important posts.
03. They offer early access to special offers and discounts for their customers loyalty.
04. They give away free samples of their product.
05. They are active in their customers communities.
06. They never push unwanted messages to their customers.
07. They ask their customers to interact directly with their product through competitions.
[Both Radiohead and Nine Inch Nails had remixing competitions where they made tracks available to their fans for that purpose.]
08. They allow sharing of their products amongst a community.
09. They work closely with influencers.
10. They openly discuss their problems with their customers and allow negative comments to remain on their blogs.

Number 11 in my list would include the fact that they have dedicated staff working on this online communication 24/7.

These “companies” also use printed media to their advantage too. John Mellencamp has hooked up with Vanity Fair magazine to get two free song downloads into the hands of his fans. This is a win-win for both parties. Here’s the link if you fancy grabbing the songs.

In an article in the Wall Street Journal today [subscription req.] a report says that YouTube will will fall short of revenue expectations. The twist to this chatter is that Google has found that 80% to 90% of video watchers hate to watch pre-roll advertising and they leave the video the minute they see any hint of a pre-roll. The story goes that Google intends to ignore its own research and go ahead with pre-roll anyway.

And the reason that most pages on YouTube are ad free? Because Google is fearful of showing that it is profiting from copyright infringement. They already in the middle of a copyright infringement lawsuit filed by Viacom. That apparently leaves Google with only 4% of the videos being legally a-ok to advertise around as they have been approved by the copyright owners.

Bottom line for Google and the lawsuit they face, is that it is very unlikely they will receive a ruling in their favor to make money from copyright-violating content. It also will be a barrier to entry for anyone trying to launch a social media advertising program around these big content sites. Even Rupert Murdoch’s News Corporation doesn’t own the copyright to hundreds of thousands of songs on its MySpace site.

It’s not often I come across a major musical artists’ web site and find that I can say to myself – “these guys got it right.” Today I visited John Mayers site and although I’m not a fan of his music the site is a great example of how to get the message across simply and elegantly while giving his fans the ability to interact on many levels. The tie-in with Blackberry is genius too. The Blackberry micro-site just spreads the Meyer messaging and interactivity far and wide by offering exclusive Meyer content – audio, video, pictures and more.

John says “hi.”

John Meyer has a blog and he seems to use it, at least I hope it’s him because the most egregious offense is having someone else blog for you. I’m going to keep checking back on this one. In fact there are multiple blog links on the home page. This one is written by “Scotty” who may be in the band or may be the T-shirt vendor, it’s hard to tell. The blog focuses on the new T-shirts – “A collaboration with Loomstate – a completely organic, sustainable tee. Very limited… We only made 587 of the shirts, each hangtag is hand-numbered.”

And there’s even a place to send in your encore requests for the shows you’ll attend. Customer happy time I reckon. And client happy too, Blackberry made a wise choice sponsoring this musician.

Credit: Mayer web link found on the Mediapost blogs.

The news today is that Proctor and Gamble is getting into the music business. Just as Starbucks is going in the opposite direction and exiting the CD sales business, more brands are jumping in to fill the void left by the collapse of the CD retail store business. Music sales in the UK were once again down 11% over the same period in 2007.

For the labels, attention from product companies is a good thing. I see the logic here. CD sales are plummeting and online sales are not filling the void, a company comes along that wants to license the record label’s music to promote a brand and it appears that a match has been made in heaven. Rhianna had a lot of success this way working with Totes Isotoner to help them improve sales of umbrella’s. Umbrella was the title of her hit song, I wrote about her arrangement with Totes here.

Proctor and Gamble, and other companies using music to promote their brands, are jumping in deeper though:

“At a time when online file-sharing is rampant, record stores are closing and consumers are buying singles instead of albums, getting into the music business might seem like running into a burning building. But as record labels struggle to adjust to a harsh new digital reality, other companies are stepping up their involvement in music, going far beyond standard endorsement contracts and the use of songs in commercials. These companies — like Procter & Gamble, Red Bull and Nike — are stepping outside of their core businesses to promote, finance and even distribute music themselves.”

I believe all of this extra-curricular activity by these brands may pay off for them in the long term. The music fan has shown her willingness to buy music online although only singles, not albums. Album sales are no longer the preferred format. The labels created this nightmare for themselves when they scrapped the single as a sales format. They blamed their losses on file-sharing online but they ignored their own disastrous moves in the market place. They weren’t listening to their customers. And then they began to sue them. Even Apple can’t persuade music fans to buy albums.

There is a lesson here though and it is one that Starbucks learned the hard way. Brand and product companies should not get too deep into the music sales business. The P&G deal with Def Jam may work well as it is a joint venture where presumably each side does what they do best – Def Jam runs the label side, P&G markets its product with Def Jam music and pays for everything.

I discussed the following issue in a recent post: To the music fan music becomes cheapened by being used as a commodity to sell products. The artists behind the music have their celebrity enhanced and they then go on to use their brand to sell more products. Music fans understand that music is now a commodity and refuse to pay for it. The music industry and the artists both complain that no one pays for music and to account for the decline in sales accuse us of stealing it online. The commodity is over-priced; no one is buying it.

Unless you are a brand with a product to sell.

That’s not a boast. Another answer to that question is simple; if you write a blog, you own PR too.

Press releases by the thousands hit editors desks and inboxes daily. The best editors have no doubt created a system for separating the wheat from the chaff when it comes to a good story, but they are still gatekeepers although their gates are becoming smaller and easier to bound over. We are in the age of PR 2.0 as Brian Solis calls it. He as written a paper entitled ‘The Social Media Manifesto – Integrating Social Media into Marketing Communications.‘ He spells out his case very succinctly and avoids most of the jargon that you might expect in a paper on this subject [although some clichés remain.] You can read it here.

A Press Release? Here’s one definition from many that I found online – ‘An announcement of an event, performance, or other newsworthy item that is issued to the press.’ The definition is straightforward and very, very dry, a phrase that unfortunately describes every press release I’ve ever seen. So how does your story get noticed through the crowds and the white noise?

You could go crazy with all the options that are available but I’m thinking that a less is more approach may be more effective. Again common wisdom suggests that you should use Digg, Del.icio.us, MyBlogLog, Facebook, MySpace, Bebo, etc, etc. Although those tools are all undoubtedly useful, the problem is that you have to manage all of these accounts and that is time consuming. Also is your story relevant, to say your Facebook group? In fact have you asked yourself – “Does my company even need a Facebook group?” Just because you can doesn’t mean you should. And of course this all begins with the best story that you have to tell, otherwise all of your efforts using any social media will fail. A non-story is a non-story, period.

This is our current approach at Nemo:

We have multiple blogs and bloggers and we experimented with social media for a while before jumping in and writing about our ideas and thoughts. Social Cache is an example of how we intend to participate as thought-leaders and contributors. We are not selling anything here.

Our blogs have distinct voices and authority in the areas of music at Pampelmoose, fashion at Nubby Twiglet, art and design at strange|beautiful and photography at Nemo Productions & Photography.

We create videos and upload them to YouTube and Vimeo [33,460 folks watched that one,] and we drop our photos off at our Flickr site.

We have a Muxtape so you can listen to what we are listening to.

We have LinkedIn profiles for all of our executive staff, here’s our Creative Director, Mark Lewman’s. We even have a Facebook group. [I'm struggling with this one, more later.]

We are lacking in the blogroll department. We need a stronger blogroll on Social Cache.

We have our own Ning social network specific to our company. It’s been in private beta but soon it will be unleashed to the world. Here’s a sneak peek of some of the Nemo team celebrating the delivery of new web sites that we built for HP Blackbird and VooDoo PC. Click those links to see our work.

Find more videos like this on NEMO

When it comes to PR and marketing at Nemo we are following the basic rules of social media. We listen and we participate. We wait to be invited in. We start conversations. We encourage comments.

And we love our employees, even when they leave us…watch the video below.

Find more videos like this on NEMO

Spraychel, the brand mascot for ‘I Can’t Believe It’s Not Butter Spray®’ has her own Facebook page. Oh, and she’s also running for President…. I Can’t Believe It’s…oh never mind.

After reading Nubby’s post on The Power of Celebrities as Brands I came across a post on Sasha Frere-Jones’ New Yorker blog where he talks about Jeff Leeds, a music reporter for the New York Times, who was recently laid off. Frere-Jones has entered into an email discussion with Leeds where they discuss music writing and criticism today:

LEEDS: I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa. It’s also just more fun, as a writer, to inhabit the middle. There is a case to be made that the cultural role and the experience of music now are just inextricably tied to commerce and the new ways that artists and listeners perceive each other. Even as a fan, isn’t your relationship with music and artists at least somewhat different depending on whether you subscribe to e-music, share a station with a friend on Pandora, or watch someone’s show on your cell phone? Is U2 still the same U2 if they’re in an iPod ad? I think the message and the medium are much more intertwined than they were ten years ago.

FRERE-JONES: This behavior parallels the world of online friendships, at least in form. People who could just as easily call or e-mail each other decide to make conversations public through blogs or Twitter or MySpace comments. The platform chosen for each message changes the effect of the words, who can read them, and how long they will hang in the air. (The Web is creating a multiple-exposure version of memory: words remain, reappearing over and over, even if nothing more than cocktail chat. “Nice dress!” echoes in the hall of mirrored servers. An LOL is not an LOL is not an LOL.)

LEEDS: I think that sort of transparency, where we’re all declaring our positions publicly, is here to stay. In music it means that all these little tribes and congregations of fans can mobilize in really powerful ways. And that in turn is contributing so much to the changes you see in the relationship between the artists and the machinery, the industry underneath and around them. It’s a crucial space to watch. I always think of music as Patient Zero in all the disorder that is changing everything in entertainment and media, including, by the way, newspapers. It’s worth paying close attention.

Leeds and Frere-Jones are suggesting here that transparency, aided and abetted through the use of social media, affects the way that music fans “perceive” the artists and the music industry. With its machinations no longer hidden from them, fans interact differently with their favorite musicians. As musical artists use their celebrity to sell products one area where this perception could become dangerous is over-exposure.

In an article in the New York Times, Nothing Sells Like Celebrity, the story of the teenage R&B pop star, Rhianna, her song ‘Umbrella’ and her deal with the umbrella manufacturer, Totes Isotoner, is typical of the arrangements made between a celebrity’s brand and a product these days:

“Rihanna and her representatives wanted Totes to do more, however, than merely use her [song] to peddle a product. They wanted Totes to create customized umbrellas featuring sparkly fabrics and glittery charms on the handles — all recommended by the emerging star and her team. Totes also guaranteed the singer a percentage of the sales of the umbrellas”.

Apparently the arrangement between the star and umbrella company was successful but what does this say about the future of music as an art form? As Leeds says – “I’m not sure that it’s so easy anymore to write about the art without acknowledging the commerce or vice versa.” To paraphrase him – Is Rhianna still the same Rhianna if she’s in an umbrella ad? Do her fans blur the line between seeing her in a video on MTV and then seeing her in a Totes ad?

Sales of hip hop and R&B music have dropped off precipitously lately and many have blamed the over commercialization of the music and its ties to products; too much bling in other words. Does hearing a song repeatedly through an advertisement cheapen the artist and the song? And then in turn, does social media – Facebook, Twitter etc, allow these “little tribes” as Leeds calls them, share the idea that ‘too much exposure is quite enough thanks, we’re moving on to the next artist’…become gospel? I think so. Leeds and Frere-Jones are on to something.

As these all important “little tribes” spin off into tightly-knit social groups online, all of which will independently coalesce around their favorite subjects, be it knitting, hang gliding, musicians, movies, actors et al – the large social media sites and networks will fracture into millions of laser-precise spin-offs. As Frere-Jones says, the words and messages of these “little tribes” become “echoes in the hall of mirrored servers.” As he also says, the web and social media are “creating a multiple-exposure version of memory,” – is that U2 on MTV or U2 in an iPod ad, I may ask myself?

Beware all marketers who intend to try and reach these ever-shifting, nomadic, online groups; as I said in a prior post – the people who are members of these groups don’t exist, only their personas do.

The music industry should be careful too. Music becomes cheapened by being used as a commodity to sell products. The artists behind the music have their celebrity enhanced and they then go on to use their brand to sell more products. Music fans understand that music is now a commodity and refuse to pay for it. The music industry and the artists both complain that no one pays for music and to account for the decline in sales accuse us of stealing it online. The commodity is over-priced; no one is buying it.

First the email in my inbox.

Introducing Keeping Score with Audrey!

Starting this week, TrueCredit’s Newsletter Editor-in-Chief, Audrey O’Dell, brings you a new blog in the Learning Center. Inspired by readers’ questions, Audrey will offer you the scoop on how to get the most out of credit card reward programs and uncover new and different ways to pay off credit cards (debt snowball, anyone?) and that’s only the beginning! Ever wonder how the credit crunch is going to impact you personally? (Maybe it already has!) Whether your mortgage rates will go up or your credit card rate will come down? Ever transfer a credit card balance to another card offering a lower rate—and then been sorry? Or was it a good idea? Read about these credit issues—and more—in Keeping Score with Audrey. It’s just one of the great features TrueCredit brings you to help you manage your credit. Make the TrueCredit Learning Center a regular pitstop on your road to credit health.

Ok I’m interested – I visit Keeping Score With Audrey.

The first thing I notice is the text on the page is left justified so tightly it almost escapes the page but the instant giveaway that this “blog” is not actually a real blog is the simple fact that no one is home. You cannot comment, all you can do is read what is basically an ad for True Credit’s services. You cannot contact anyone, there is no ‘about’ page – who is ‘Audrey,’ does she even exist?

Wait, there’s more – if you attempt to navigate away from this “blog” you receive the following message:

True Credit’s management have made a poor decision here. They clearly do not understand how important authenticity is in the blog world. If they had really done their homework this area of their site would not exist as it stands today. They have broken all the rules of how to reach their customers online.

Obama’s viral timepiece.

These days the advertising and marketing world is all abuzz with phrases such as – Social Media, Social Advertising, Facebook Ads, Mass Media Networking Advertising…..etc, etc.. In the last two weeks I have been a panelist at the L I S A seminar in Portland and the Hawaii MusicTech Conference in Honolulu. L.I.S.A., which is an acronym for Lessons In Social Advertising, was aimed at marketers and advertisers who [for some reason] don’t understand social networks or haven’t yet worked out how to advertise effectively to them. It focused on topics such as ‘What is social advertising?’ and ‘How do you get young people to recommend your brand?’ The Hawaii MusicTech panel discussed how musicians could effectively use social networks such as Facebook and MySpace to reach an audience and communicate with them.

Two sides of the table as it were. One group wants to advertise, or push, their messages to a mass audience, while the other wants to create a network of like-minded people who hopefully will pull content such as free MP3s and then “evangelize” on behalf of the musicians by spreading messages by electronic word of mouth. With no hint of schizophrenia I happily migrate between both camps.

To understand and embrace social networking is to place the idea that says “technology makes this possible” to one side and embrace the idea of the basic human need to stay in touch with other like-minded people at all times. As Clay Shirky says “The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Think about rock concerts for a minute…..

Most people that take a position on social networking and advertising come at it from a technological point of view, as in “technology has created the means for everyone to be connected and to stay in touch.” I disagree with that statement because it removes nature from the game. It is entirely natural for humans to want to interact as often as possible as we are all social animals. Cities are no more artificial (technological) than the hives of bees. Therefore the Internet is as natural as a spider’s web. People who believe that technology is driving our interactions are missing the point – we ourselves are technological devices, invented by ancient bacterial communities as a means of genetic survival. Bottom line – social media is as natural as apple pie as we all want to be as connected as possible – we can’t help it. [A really good book from which I have borrowed some thoughts is 'Straw Dogs' by John Gray, professor of European thought at LSE, published in the UK by Granta.]

Online networks might be seen as antidotes to boredom at work, school or college. These new social networks do more than transmit information about their members, they change behaviour by propagating moods. These days we can all share “news” really fast, even about ourselves – for example, my Facebook or Twitter status might say “I’m heading to the beach in Waikiki…” and the mood that simple statement makes might become very contagious.

The Internet confirms what we have all known for a long time – the world is ruled by the power of suggestion but in the case of social networking it is “influencers” that lead the suggesting. Then suggestions might become “group think.” John Gray writes – “in evolutionary prehistory, consciousness emerged as a side effect of language. Today it is a by product of media.”

So, the question currently being asked by companies and advertisers is “how do we market and advertise to social networks?” Having to ask that question suggests the rocky ground that online advertisers are standing on. For instance, Jack Myers sees nothing but doom and gloom in online marketing: He says “Advertising is simply not a sufficient revenue model to sustain content companies into the long-term future.” And goes on -

“I have preached evangelically for nearly three decades about the bifurcation of the media and advertising marketplace into 1) a transactional commodity business model and 2) a relationship-based brand-focused premium marketplace. Most media companies and agencies are investing appropriately in the technology resources required for their transactional businesses. [But] Brand building, relationship-based business models and premium-priced enterprises require completely new and innovative models, and can take years before they generate returns that justify the investments. Industry realities place enormous pressure on executives to adhere to traditional business models, and companies that foster and advance innovation are often drained of resources before they can deliver the return-on-investment demanded by the stock market, equity rights holders and VC investors. Typically, implementation of new business models must be forcefully imposed by the CEO, need the blessing of investors, and they cannot be managed by executives trained exclusively in the ways of traditional media and advertising.”

Neil Perkin in a slideshow entitled ‘What’s Next in Media’ that can be found here says that today – Social Media is counter-intuitive to communications media. Here’s one of his slides that shows just how counter-intuitive things have become for marketing online:

Meanwhile, the old way of marketing is through push messaging and therein lies the mistake of many of today’s marketing managers. Take a look at this slide to see how things don’t stack up nicely into a marketing message or ‘drop’ that has been long planned waiting its turn on the calendar.

The Linear model above reminds me of traditional TV and Print advertising. Some people in advertising and marketing today still view the Internet as a “channel” rather like TV.

Let’s consider another buzz phrase – viral marketing online. The success of YouTube in extending an advertising campaigns length and reach is now common currency. We’ve all seen the videos, perhaps even this one – My girlfriend and the Wii Fit. 2.2 million views and going strong.

The viral aspect of YouTube pleases advertisers and marketers because they can take pride in the statistics – 2.2 million viewers, that’s great! Not so quick though. The wise online marketer knows that it’s not all about page impressions. Broad use of metrics is far more important – users, time-spent, interactions and pass-alongs. The Wii certainly got a lot of exposure in that video but how can the results be tracked? Where’s the ROI?

Those YouTube stats don’t show the whole picture. It is clear that the video is very popular and it fits the rules of users, time-spent, interactions and pass-alongs, but there is no clear ROI except in its “value.” By value I mean that the brand is being talked about, the brand via the video is being shared, people are “spending time” with the brand. The ROI though is difficult to judge. Even if Wii sales were to jump by 5% in one week can we really say it was due to this “viral” campaign. Probably not. The video’s value will continue throughout its lifetime on YouTube. Talk of value over ROI makes marketing managers queazy.

Viral campaigns are not just online. From Adrants: Jack Goldenberg tells the story of how he and Kevin Glennon turned a custom-made Obama for President watch into what could become a fairly sizable viral campaign for the candidate.

“Most people think of viral marketing as something they’ve seen on YouTube or a similar site. But in reality, a viral is any communication that causes one person to be so affected by “experiencing” the viral that they communicate it to another.” He also argues that “Happy Meal toys were an in-home reminder of the need to visit McDonald’s. Kids would see two or three of them on their desk in their room and say, “Mom, Dad, we HAVE to go back to McDonald’s. I need 3 more Star Treks Happy Meals to complete my collection…..the Happy Meal was viral – kid to parent-multiplied by the millions of kids who frequented McDonald’s.”

That’s an example of an early viral campaign. We can perceive its “value” but we can’t perceive its ROI. And that’s why Jack Myers, as I quoted above, says “(completely new, innovative models) can take years before they generate returns that justify the investments.” If as marketers we don’t understand social media and merely pay lip service to viral marketing then we are basically flying by the seat of our pants.

Chris Anderson, editor-in-chief of Wired Magazine and blogger at The Long Tail, has pitched in to the social media advertising conversation with a post entitled You may be on Facebook But the Money’s in the Long Tail. He also posits that “social networks should be a feature, not a destination.”

As Chris says, and I agree, “I’ve been thinking a lot about how to integrate social networking into websites better. Right now the world is focused on stand-alone social networking sites, especially Facebook and MySpace, and the fad of the moment is to take brands and services there, as companies build Facebook apps and MySpace pages in a bid to follow the audience wherever they happen to be. But at the same time there’s a growing sense that elements of social networking is something all good sites should have, not just dedicated social networks. And that suggests a very different strategy – social networking as a feature, not a destination.”

He has a proviso too – “social networking to me means the tracking of individual preferences and behavior and giving users the ability to draw upon implicit or explicit connections between them and other users to do something useful.” This brings me to Ning, a social network platform that both Chris and I like. As he says “Ning, suppresses its own brand for the sake of those of the microsites it hosts.” Go here to see how the hip hop/rap label, Rawkus, uses Ning as its entire web presence.

Chris goes on to say – “As I think about the current Facebook craze and the notion of it as an all-encompassing platform, sucking in functionality from other sites across the board, I find myself skeptical. With my Long Tail hat on, I think that one-size-fits-all will fail in social networking, just as it has everywhere else.”

Meanwhile MySpace admits that it is not making as much money through ads as it would like. See Selling Ads For MySpace is Hard Work. MySpace COO Peter Chernin said:

“We remain incredibly optimistic about social media. But there are specific challenges 1) Tons of inventory. Lack of scarcity creates a liquidity challenge. Working on bringing big brands aboard. 2) People who are visiting social networks are there for different reasons, different uses. Figuring out how to target. 3) What’s the value of a “friend”? Trying to figure out new metrics to communicate with marketers.”

Bottomline: It’s the wild, wild west out there.

Anderson points out that ad rates on MySpace go for an astonishingly low $0.13 cents per CPM (one thousand impressions.) So that’s $0.13 on a general-purpose social network like MySpace and on his Ning-hosted network DIYDrones he’s getting $7.00. Even with a more generous scenario–$0.50 on MySpace and $5.00 on a focused Ning site–the difference is still a factor of ten. He believes that as big networks like Facebook and MySpace struggle to target ads based on the faint signals of consumer behavior in a generic social network, the smart money is going to the niche sites, where laser-focused content and community makes targeting easy. I couldn’t agree more. Also see: Facebook Ads Don’t Rock an experiment by Bob Gilbreath, an advertising executive who ran an ad on Facebook. It’s a real eye-opener. And another – Ad CPMs Are Higher In The Tail. And of course companies are springing up that think they have the answer to your problems in dealing with big social networks. Here’s one.

What this all points to is that companies should be advertising directly to those niche groups and networks that include people who would like to hear from their brand. The brands need to wait until they are invited in. A mass, scatter-shot approach to the large social networks will only fail.

Companies also need to consider Radical Transparency. For those unaware of this concept there’s a great article here on Wired Magazine’s site. I also wrote about it myself when Wired’s web site crashed. The basis of this theory is that you open the company’s doors [only as much as you like] by creating communication between your company and its fans and detractors. It’s a big step and for some, especially executives, it will cause a great deal of unease.

Wal-Mart used this approach to great effect. Here’s the original story from the New York Times and here’s just one bloggers’ reaction. And here is the Wal-Mart blog.

As the NYT article says “Known for its strict, by-the-books culture — accepting a cup of coffee from a supplier can be a firing offense — Wal-Mart is now encouraging its merchants to speak frankly, even critically, about the products the chain carries. This unusual new Web site, which was quietly created during the holiday shopping season, has become a forum for unvarnished rants about gadgets, raves about new video games and advice on selecting environmentally sustainable food.

Corporate blogs are nothing new — General Motors, Dell and Boeing have them — but Wal-Mart’s site, called Check Out, turns the traditional model on its head. Instead of relying on polished high-level executives, it is written by little-known buyers, largely without editing.”

And the key point there is “without editing.” Once a company opens the doors it can not close them. If a company starts a blog [and it should] it can not moderate the comments. And the CEO and other executives should not be contributing to the blog if they do not have the right “authority” or “voice”. By that I mean authenticity. It’s an overused word at times but in the right context it is completely accurate. If a CEO were to jump on the blog to blow her own trumpet non-critically about a company’s service or product the readers would see through it immediately. Being authentic means the blog author is a “trusted source” and this trust can never be abused.

A blog is a micro social network. My blog garners around 100,000 unique visits a month and its adherents are seeking out what I have to say about music, technology and the web. I am well versed in those things. I have an opinion about them. I also provide free music downloads from artists that I have “filtered.” I only post music from artists that I like and I believe that my audience will like them too. In short I have become a trusted source [people like my opinions,] a filter [people share my musical tastes,] and I am an influencer [I push certain artists and online companies that I support,] as well as an authority [people believe that I know what I am talking about.] A company’s blogger or bloggers need to have all these bases covered if they are going to safely cover the company’s communications through the blog.

Meanwhile the executives have to sit back and allow the comments, both good and bad, begin to flow. They can never interfere if they want the blog to be taken seriously. They will feel insecure and perhaps a little nauseous but if they wait it out it will work fine. It works for Wal-Mart, the world’s biggest retailer.

A company with a good blog policy will be listening to its customers and then shaping its communications around that data. It will also create content that is both relevant and hopefully surprising. Influencers will pass along the good stuff creating the viral moment that marketers pray for. Then people in the outer circle of the influencers will also start to talk about the brand, and as they do the company has to make it very easy for its core fans to spread the word. Do not fear negativity, it is just more communication – let it roll. There should never be a barrier to communication or interactivity. Remember, it’s not about technology, it’s about people. Bloggers have to be about having an opinion and sharing it but never about reporting….it’s a two-way conversation.

Sometimes people look at it backwards. Points 1 and 2 in this slide are wrong. As I said at the beginning of this post, we are technological beings and we are naturally immersed in technology; it can’t be any other way. And you can’t enforce social cultures online as there is no central “being.” Facebook’s “soul” is merely the millions of disparate people who are members. When Facebook goes away, as it will, those millions will migrate to the next application that allows them to socialize freely and easily.

For marketers this is a huge dilemma. In social media we create a selfless or virtual “self” – for instance, in the Facebook friends network one might see a coherent global pattern but that pattern only emerges from the activity of all its members (friends). The group or network seems to be centrally located but in fact it is nowhere to be found. No one has the slightest idea what these people do or want; they actually don’t exist. The good news is that within each of any of these social network groups resides at least a couple of influencers; again, companies and brands must wait to be invited in. These are parties that can’t be crashed.

Dave Allen, Director, Insights & Digital Media, Nemo Design.

The following URLs link to people, companies, articles or stories that are referred to in this post:

Grammy’s Hawaii MusicTech Conference
LISA 08
Content Marketing = Brand New Marketing
What’s Next In Media
My Facebook profile
My Twitter
My music and technology blog, Pampelmoose
Clay Shirkey’s blog
Jack Myers’ Web Site
Neil Perkin’s Blog
Wii Fit YouTube video
Adrants Obama watch story
Obama watches web store
Wired Magazine
You may be on Facebook but the money’s in the Long Tail
Social networks should be a feature not a destination
Rawkus, a social network on Ning
Selling ads on MySpace is hard work
Bob Gilbreath’s Facebook ad experiment
Ad CPMs are higher in the tail
Lotame.com
Blog reaction to Wal-Mart blogs
NYT story on Wal-Mart blog
WalMart blog

Even with a barrage of endless new options, today’s teens are still partial to many of the ‘old school’ brands that were popular with past generations. Last winter, networking website Habbo conducted an online survey of teens ages 11 to 18 and asked them to name their favorite brands.

Many of the biggest brand names in their respective genres were rattled off as favorites including Coca-Cola (beverage), McDonald’s (fast food), MTV (TV channel), Seventeen (magazine) and Nike (shoes).

With a constant link to the internet and access to so much outside information, it seems surprising that teens would identify such mainstream brands as their favorites. This may partially be due to the constant exposure of their big budget advertising campaigns that span the globe.

Nike: Staying Ahead of the Curve

Nike stands tall amongst its fellow footwear competitors with 40% of the market share for shoes. The brand recognition among teens has surely benefitted from one of the most recognizable logos in the world (the swoosh) and the empowering “Just Do It” slogan that has managed to cross all race, economic and gender barriers since its 1988 inception. Nike has been especially aware of teen consumers’ changing preferences with two notable additions to their roster being the Nike 6.0 and Nike SB lines. By focusing on the hot action sports and skateboarding sectors, they have remained a viable competitor in the fickle teen market.

Nike has also smartly followed in the footsteps of Vans, adding a larger amount of ‘lifestyle footwear’ to their product mix. Both brands have realized that while not all teens participate in sports, they will still gobble up the stylish soft good offerings.

Market Saturation Equals Recognition?

Though some teens may not actually prefer McDonald’s over its #2 competitor Burger King, its market share is so broad and the convenience of its locations so unparalleled that the iconic golden arches immediately come to mind.

A Case of Impressionability

Habbo, the site responsible for the brands survey is a social networking site aimed at teenagers with chat rooms that are set up in the form of virtual hotel rooms. Each user creates an avatar representing themselves and purchases credits to buy virtual items like furniture for the hotel rooms. 90% of Habbo’s users are between the ages of 13 and 18 and for this reason, it receives sponsorship from large corporations as well as bands targeting teens.

The broadness in age of its survey respondents should be noted. Teens on the younger end of the spectrum may be more impressionable; perhaps they haven’t branched out from their mainstream brand preferences yet, many of which they’ve been exposed to over the years in their households.

As teens mature, it’s normal for them to broaden their scope to lesser-known brands, many of which have less visibility (and smaller advertising budgets). This can be part of their allure since the need for individuality and the push towards the customization of products is an integral part of growing up.

While many of the top brands of our past will remain viable for future generations of teens, they should keep an eye on the smaller up-and-comers, many of which are playing by their own sets of rules.

In an age saturated with advertising everywhere you turn, you’d like to think that you’re one of the ’smart ones.’ You’re an individual that is impenetrable to the multimillion dollar marketing blitzes being doled out in an increasingly rapid succession.

Though 77% of Americans claim to be very perceptive to marketing pitches, many still end up being defined by their ’stuff,’ whether they realize it or not.

When making purchases, we sometimes rationalize our decisions by claiming that our choices are based on quality, price, comfort and convenience. We convince ourselves and those around us that these decisions have nothing to do with marketing. Apple products are preferred because of their superior quality (the sleek stylings are secondary). Coke is deemed to have the best taste (the billion dollar marketing budget doesn’t have any relevance). Manolos are the most comfortable, well-made stilettos (it doesn’t make any difference that Sex And The City’s Sarah Jessica Parker wears them as she struts through the streets of Manhattan).

The modern consumer is typecast by marketers as having become completely resistant to all advertising, but the truth is much deeper. Instead, they have fully embraced specific brands on their own, many of which lack mainstream ad campaigns. Marketers are quickly adapting to this new phenomenon and becoming more stealth in their techniques. Often, these tactics are so seamless that they have become imperceptible to the consumer. While they may feel that the lack of a defined campaign relates an aura of street cred and lacks the obnoxious connotations closely related to corporate powerhouses of the past, this is exactly what marketers are striving for.

Products are now regularly launched without an explanation as to what they are, what they do, or who should use them. The benefit of this approach is that consumers are invited to define it for themselves in a way that’s perceived as being a unique, individually focused experience. They have every reason to believe the product is a reflection of their values and needs because they’ve never been told any differently.

It’s natural to use possessions to aid in self-expression but there’s a fine line between doing this and in leveraging items to make ourselves into someone else. No matter what your views are, it’s important to remember that stuff is nothing more than…stuff.

There is no business more maligned right now than the music business so it’s always a surprise to me to find that brands and their agencies haven’t been following the story. Where once every college students dream was to graduate and land that much-sought-after job in the mail room at Warner Bros Records, I would argue today that they are far more interested in joining Google or one of the myriad of new media start-ups rather than getting a job at, or being signed to, the now unsexy music business. In fact one of them is no doubt creating a new, new, new media company as I write.

And then along comes Macys’ American Rag brand campaign – from AdWeek under news, non-traditional – a series of documentary Webisodes will follow the lives of five young people who want to break into the music business. The series, “Ragged Road,” launches in the fall. WPP Group-owned MEC Entertainment developed the show, which will play on YouTube. Nancy Slavin, svp of marketing at Macy’s merchandising group, said this marks a first for the brand in “doing something wholly dedicated to a communications strategy on the Web.”

So Macys’ merchandising group has plunged head first into a web-only strategy. Brave. The clothing brand targets 18-24 year-old males and females and they have deduced that music is one of the passions of this demos primary targets – true, but – music is just one of the passions not the primary passion.

“There’s a lot of people who want to get into the music industry, but don’t know how to go about it. So, we said, let’s find five people who have a passion for the business and want to see what the career opportunities are and what different paths there are to get into the music industry,” said Chet Fenster, managing partner at MEC. – I believe that statement is rather insulting to kids today, it sounds like a justification for making the webisodes rather than reinforcing a need that came out of a focus group session with young people.

All five cast members will be wearing American Rag clothing. They will also be given the opportunity to shop for the brand as they travel across the country. For YouTube users interested in buying the clothes, the Macy’s site will serve as a shopping portal.

Cast members huh? I don’t understand why the agency didn’t find a cool young band that are actually working hard on the road but are struggling to make it. That would have been the truly authentic route to go. Driving a bunch of “cast members” around the country on a bus and giving them “the opportunity to shop for the brand” as they go doesn’t sound so compelling to me. A more authentic way into the music market was showcased recently by Dennys, the restaurant chain, with their Adopt-A-Band campaign where they picked up touring bands and gave them a helping hand in the way Kids like their fashion to be unique. of free meals and other opportunities. Bands and music fans are very nocturnal and always hungry at after hours so this made sense in many ways. Dressing up a “band” in American Rag outfits and giving them a bus to travel on is so fake. It doesn’t take into account the harsh reality for thousands of young touring bands in the USA (gas at $4 bucks a gallon anyone?) nor does it take into account young kids’ propensity for mashing up their fashion sense into something unique, their own style.

It appears that marketing and advertising companies have hit some road blocks when it comes to online advertising; perhaps road block is not the right term, multiple forks in the road may be more correct. The new, new thing for the ubiquitous panels and conferences on the subject is the question how do we wrestle and pin down users on the big social networks and push brand advertising at them?. Currently there is no simple answer to this conundrum.

In a keynote address at the Interactive Advertising Bureau conference June 2nd, the co-founder and CEO of Social Media Networks, Seth Goldstein said – “Social media is killing advertising, a few years ago people started to become more interested in each other [online] and less interested in advertising.” Currently standard banner ad response rates are under 1% and search is not geared to brand advertising therefore social media is the next frontier for major marketers to attack but how will that be done?

Social Networking offline

One problem is that there is too much focus on the big social networks such as Facebook and MySpace. Wired’s editor-in-chief, Chris Anderson, argues on his Long Tail blog that social networking should be a feature, not a destination because the one-size-fits-all model of Facebook and MySpace will eventually give way to a multitude of narrowly focused sites with social networking built in, such as the 220,000 niche networks hosted on the Ning platform. With CPM’s at rock bottom on sites like MySpace he argues that the smart money is going to the niche sites, where laser-focused content and community makes targeting easy.

Marketers need to understand that within these hundreds of thousands of niche communities brand advertising will only work if the community invites them in. The brand ads will also have to be highly relevant to the community and be content-driven at the same time. Pushing branded ads into these communities will backfire. [As a user I find the ads that Facebook pushes at me highly irritating as they have no context to the content I share with my friends.] The brand has to join in the conversation within these communities too and that means listening in on the many quiet conversations that take place all the time on the sites – the chatter could be about shoes, handbags, tech gadgets, music, film, beer who knows?

The other way that marketers could deal with this problem is to reverse their thinking. Ensure that their brand customers’ web sites have a social network feature on their respective home pages. Attract the customer to the brand site and then let the more vociferous and influential fans of the brand get the discussion going; lovers of the brand will soon follow.

On May 22nd as the actress Sharon Stone was about to enter a fund-raising gala for the American Foundation for AIDS Research, she said this to a journalist: “I’m not happy about the way the Chinese are treating the Tibetans because I don’t think anyone should be unkind to anyone else. And the earthquake and all this stuff happened, and then I thought, is that karma? When you’re not nice that bad things happen to you?”

In the resulting firestorm of criticism in Chinese news media and on blogs that followed her remarks, Dior, which has a contract with Ms. Stone for a face cream, removed her from advertising in China, fearing a backlash. Like many global luxury brands, Dior, which reported double-digit growth in China for the first three months of the year, looks to emerging consumer markets as a major source of revenue and obviously does not want to get embroiled in a political debate about China and its actions in Tibet.

I can understand that American’s want to be very vocal about the situation in Tibet but I’m not sure that they are reading the signals from the Chinese people too well. The Chinese, particularly young people, are adamantly against any interference from the West in Tibet and are strongly supportive of the Chinese government’s actions. Ironically, Chinese youth and young adults are looking to the West, and especially the big brands, to improve their lifestyles as they spend more on consumer goods. This puts brands such as Dior in a sticky position – use celebrities such as Sharon Stone to sell their wares but then muzzle them when they speak out about the conditions in Tibet. In America, Stone would merely be exercising her right to free speech but in China it is seen as meddling in their internal affairs. If Stone feels very strongly about the situation in Tibet why did she sign on as a model for a brand that wanted to use her in Chinese advertising? Money often speaks louder than words…until now that is. Chalk another one up to the bloggers.

Electronic Arts, the world’s largest video game company, said it made the deal with Ikea, the Swedish furniture manufacturer, in response to requests in online players’ forums for more modern, realistic furniture. “Because we have such a direct relationship with our players, the players help shape the product strategy,” said Nancy Smith, president of the Sims label, which has sold more than 100 million copies.

The deal is yet another example of how the traditional lines between paid-for content and marketing material are blurring in the media world. Companies that sell products and services are increasingly eager to place their wares inside television shows and other media rather than relying on stand-alone commercials. Media companies like Electronic Arts, meanwhile, are looking to sponsorship deals to help recoup the growing cost of developing games.

Michael Goodman, an analyst at the Yankee Group, said that last year, marketers spent about $180 million on in-game advertising, including sponsorships like Ikea’s deal. He has predicted that spending would rise to $332 million this year, but said he was considering lowering that forecast slightly, as growth seems to be slower than expected.

The key to the Ikea relationship was the audience invited them in as part of their gaming experience. Other brands looking at the success of Ikea / Sims deal should really understand if they are invited to the party before they toss down millions to be on a billboard or be included in the product placement. Just because you can pay doesn’t mean you get to play!

Eric Pfanner wrote about the relationship with Ikea and Sims 2 in a May 29th, 2008 article in the New York Times.

Every waking moment we are inundated with brands from all over the globe. We have our brand loyalties but when something new comes along that can offer the same plus more, we tend to find a reason to jump ship. The brands we tout determine the general perception of who we are by the overall population. But that’s what we want, right? After all, when we adopt the mission of each brand, don’t we suddenly become their soldiers in a war for users reiterating the bullet points and three line tags that they have strategically written and milled over in little conference rooms just for the pure objective of speaking directly to us and our demographic? Planning all the right words, the right slang, and just the right length to appeal to the short but detrimental period of time we will absorb this information. Probably the easiest and most obvious for all of us computer dwellers is the MAC, PC rivalry. You are either one or the other. And when the argument arises, both speak with such conviction that one would think it was Gates and Jobs being summoned for that short period of time. Of course we all know MACs are better.

So, the point of all this is really to steer you in the direction of something I found called “Brand Tags: A collective experiment in brand perception.”( www.brandtags.net ) Its an addictive little site that allows you to give a single word or a phrase for a random brand logo that it shows you. You also have the pleasure of seeing what other users have written. A guy by the name of Noah Brier ( www.noahbrier.com ) put this together as a little experiment. I must say I can’t stop. So go ahead and give it a whirl. You just might surprise yourself on what you come up with. 

Well it seemed like a no-brainer, right? Wrong according to Urb Magazine’s blog.

“We didn’t do it together so it ends up being just this weird long song with sort of everybody with lots of their own personalities separate,” Santogold told Gigwise when revealing the track.

Urb says – Maybe it’s the lack of interaction between artists that keeps them from ever even talking about important issues, let alone record songs in an attempt (however vain) to make the world a better place. Or maybe it’s just that with the record industry on it’s ass, musicians have to learn to make due with the money they can earn when they can earn it, leaving less time for charity. Maybe it’s just easier to sellout when facing a ProTools file, rather than your actual peers in a recording studio.
Listen—we love Pharrell, Santogold, The Strokes AND Converse.But if Bob Dylan, Stevie Wonder, Bruce Springsteen, Hall & Oats and two dozen other A-listers could get into an actual recording studio together to make “We Are the World,” couldn’t today’s rockers try just a little bit harder?

Slowly but surely Apple’s iTunes and its accompanying device, Apple TV, are narrowing the gap for me when it comes to TV viewing choices. My cable package with Comcast frustrates me – it’s like the mobile phone provider packages too, you get all locked up with stuff you don’t need, to get access to the stuff you do need. It’s just like walled gardens with the social networks and music services online, it’s a model that has to be broken. And Comcast and other ISP’s need to understand that the end user, their customers, treat Internet access as a utility like electricity so it’s about time that the “one price fits all” model is dismantled too.

With iTunes and Apple TV I can pick and choose the shows I want to watch and I can time-shift, i.e., watch them when I want. If I want to watch all the Deadwood episodes in one weekend marathon I can. And I will own them too and have the ability to watch them anywhere – iPhone, MacBook, iPod.

(LOS ANGELES, Calif.) Times are tough for touring artists and Denny’s wants to help. Denny’s restaurants has just launched a unique new music program entitled Adopt-a-Band to provide free meals, promotional support, and concert after-parties to “adopted” bands on tour across the U.S.

The preferred choice of late-night dining crowds across the country and strongly entrenched in the after-hours lifestyle culture, Denny’s is not only supporting local bands on the road, but also enhancing its menu with new late-night options.

Inaugural adopted bands include EndeverafteR, Forever The Sickest Kids, Foxy Shazam, Saving Abel, Switches and Take The Crown.

Denny’s is also a proud sponsor of the 2008 Sasquatch! Music Festival May 24 – May 26 in George, Washington. To feed hungry bands and music fans, Denny’s is constructing a Denny’s Lounge in the campground featuring favorite late-night and breakfast standards.

A new Denny’s online music hub, will feature songs, tour dates and road diaries from all of the adopted bands; a place to vote for future adopted bands; blog updates with current music news; and a visitor gallery where bands and fans alike can submit photos from concerts and Denny’s late-night visits. Bands can also enter to become a Denny’s Adopted Band on the site, while fans can enter to win prizes from each participating artist.

You know you want to be as hip and on the button as Kate Hudson, right? How do you find out that Kate likes to eat Tombstone Pizza, uses Airborne Jr Tablets when she flies and carries a Blackberry 8800? Here’s how – Coolspotters, a website built around everyones fascination with celebrities and the brands that they love. The web site’s FAQ has this to say about What is Coolspotters? “Coolspotters is a new way to discover the products being used by your favorite celebrities – in their real lives, and in movies and television.” What they do in their unreal lives is probably not for public consumption.

The premise is simple as the site says – “Today’s trends for clothes, shoes, sunglasses, cell phones, cars (and just about everything else) start with the world’s true trend-setters – celebrities. And usually, by the time something cool trickles down to the rest of us…it’s not cool anymore. It’s yesterday. It’s over. It’s so last season.”

So don’t be uncool. Demi Moore loves Starbucks coffee so what are you waiting for, get down there and order a 16oz Mocha Frappe no-whip extra skinny decaf Cappadoodle right now! Or you’ll be left on the sidelines of popular culture……

Click image to play movie

Southwest Airlines shot a timelapse movie of their latest aircraft, Illinois One, being built and painted. It took 26 different people over 3 shifts for 6 days to paint and took 93 gallons of paint, including primer and 10 different colors to complete.

Find more videos like this on AdGabber

72andSunny enrolled Mr Madonna, Guy Ritchie to helm the spot for Nike’s Arsenal footy team, The Next Level. One question – football or soccer?

In an article that is related to the previous YouTube post the NYT reports that speakers at the leadership conference of the American Association of Advertising Agencies urged the industry to stop wallowing in self-pity and get on with the challenges ahead.

Here are some of the comments:
“We should just stop talking about what was,” Tom Carroll, president and chief executive at TBWA Worldwide, part of the Omnicom Group. “It’s like driving in the fog, you’re not sure what’s ahead of you, but you have to keep driving.” Mr. Carroll acknowledged that it would be hard work to “change the way we do our business,” but called it a necessary response to the profound shifts in media, consumer behavior and technology that are remaking the advertising landscape. He illustrated his point with a rhetorical question, “How’d you like to be in the CD business?” [Ouch!]

Lee Clow, chairman and chief creative at TBWA, who in wearing onstage his trademark garb of a T-shirt, jeans and sandals was perhaps the most casually dressed speaker in the 90-year history of the conference. “Stop whining,” The new realities “shouldn’t be scary,” he said, because they offer “a huge opportunity for us” to become far more useful to marketer clients as they seek more effective ways to sell products.

I thought this was a good one – - -“If you want to participate, you’ve got to start hiring young people,” Mr. Clow said, “and don’t tell them what to do — ask them what to do.”

“Strap on your seat belts,” advised Irwin Gotlieb, chief executive at the GroupM unit of the WPP Group, which is composed of large media planning and buying agencies like MediaCom and MindShare. “In order to achieve any kind of success, we — meaning media agencies and creative agencies — are going to have to cooperate and collaborate in a very different way than we have in the past,” Mr. Gotlieb said.

“All these challenges will no doubt put a strain on all our organizations,” he added. “Every one of us will be re-engineering and re-inventing, but the end result will be a positive one.”

“The system worked well for 40, 50 years,” Mr. Silverman said, referring to the model of paid pitches that interrupt programming. “Now we have to think differently and do each other’s jobs.”

“Our studio has to think a little more like an advertising agency,” he added, “and the advertising agency has to think a little more like a studio.”

Eric E. Schmidt, the chief executive of Google, told the audience that digital media will “create new opportunities for advertisers and new opportunities for information.” He added, “The scale of this is underappreciated.”

The opportunities will come in the form of “developing new forms of storytelling,” Mr. Schmidt said.
“We’re not creative,” Mr. Schmidt said of Google, seeking to reassure the attendees that the company did not seek to usurp agency functions. “We’re sort of boring.”

Google held an event last month to pull together executives from companies such as Hewlett-Packard, Pepsi and General Mills and try and persuade them to run advertising on YouTube. Google’s challenge is to teach these executives that YouTube is more than just a site for users to upload goofy video clips, it’s actually more of a social network activity site. As Google executives pointed out using YouTube is more engaging than watching television as there is much more interactivity. And one of Google’s execs, Dave Eun said that “he thought advertisers were far too focused on well-known television brands, and that some of the best video comes from smaller outlets like the Sundance Channel and the Professional Bull Riders Association.” Google is also trying to get the industry to set standards for online videos, on the assumption that standards will help advertisers spend more on video ads.

Here’s a message from SqueakeClean, who’s in the Nemo circle of friends one way or the other, talking up his crazy fun times working with Kanye West on the Glow in the Dark Tour. From Sam in his own words:

“Hey all!
I just spent the last month orchestrating Kanye West’s Glow In The Dark Tour. It was one of the most inspiring creative endeavors I’ve ever been a part of, as Kanye is a very inspiring person to work with. He is SO PASSIONATE about making everything he does great in a time when there is a great deal of mediocrity in mainstream music. Seeing his crazy HUGE vision come together for this tour from inception to reality was unreal.

Kanye first asked me to do a remix of his song “Flashing Lights” for a video styled after an old school horror flick. He loved the cinematic qualities I added to the music and asked me to orchestrate his tour. As we developed the sound for Glow In The Dark and he began to figure out how it was an epic space story/adventure, we began to realize it had a strong Star Wars aesthetic. At all times, we had two screens of Star Wars Episodes 4-6 playing on the TV’s at the studio. What I ended up doing was redoing almost all of the songs somewhere between John Williams’ Star Wars score and Vangelis’ Blade Runner score, and also doing segues between most of the songs as well. This means big orchestra, brass, woodwinds, timpani, and tons of synths to help Kanye tell his space adventure story. I also ended up bringing in Skywalker sound (the people who did all the sound design for the Star Wars movies) to do sound fx for the show to enhance the experience for the audience, and we mixed the show in surround sound so it is really like going to see a sci-fi movie in the theater. Kanye had the most amazing people build his set and he even got Jim Henson to build him an alien! Kanye figured out this crazy way for all of his songs to tell this amazing story which takes place mostly in his spaceship and on an alien planet, where all of the songs (along with some dialogue) tell the story.
It’s an amazing show!! Go check it out!!! Glow In The Dark!! Coming to a galaxy near you…”

Glow In The Dark Tour is coming to Portland.
6/3/08 Portland, OR Rose Garden

Here’s the link to Kanye’s blog (which is really cool), where he posted some stuff about our work together…

Peace!!
Sam

Check these out:
Squeakeclean website
Squeakeclean MySpace
Squeakeclean T-shirts

Starbucks continues to struggle and is now looking to “examine all aspects of our business that are not directly related to our core” according to this article. This means that the first decision was to let go of Ken Lombard, the unpopular head of Starbuck’s entertainment division. That wasn’t unexpected, I covered this earlier this year. The unexpected part of the re-org is that Starbucks’ Chief Technology Officer has been chosen to run “the division which selects and markets music, books and other items sold in Starbucks coffee shops.” Mmmm, watch this space.

Here’s an excerpt from the article:
“Starbucks shook up its entertainment division on Thursday in the latest bid by the company to invigorate its sagging sales. The chief of Starbucks, Howard Schultz, center, and Ken Lombard, the entertainment unit president who has left the company. The overhaul comes a day after Starbucks said it would post weaker-than-expected earnings for the second quarter amid slumping sales and a darkening outlook for consumer spending.

In a statement, the chairman and chief executive, Howard Schultz, who has previously taken steps to bolster the chain’s coffee offerings, said the company was “committed to examining all aspects of our business that are not directly related to our core.”

As part of the changes, Starbucks said Ken Lombard, president of the entertainment unit since 2004, had departed. Chris Bruzzo, the chief technology officer, will take the reins of the division, which selects and markets music, books and other items sold in Starbucks coffee shops. Starbucks also said it would turn over management control of Hear Music, its in-house record label, to its partner in that venture, the Concord Music Group.”

Related Post: Starbucks’ Hear Music Program Messes Up.

Portland, Oregon’s Sameunderneath clothing company appears to fit the bill for a company that markets itself as sustainable and environmentally-friendly. In their own words from the ‘about’ section of their website:

Sameunderneath + Cashmere
Sameunderneath is proud to present its new line of cashmere garments. This luxurious, natural fiber is noted as providing light weight insulation without bulk. Appropriate for all climates, a high moisture climate allows insulation properties to change with the relative humidity in the air. The finest fibers are gathered from the underbelly, shoulder or neck of the Cashmere goat. Our cashmere is sourced from China where the hair is removed by hand with a comb. This aids in the goat’s natural shedding process.

Sameunderneath + Bamboo
Sameunderneath’s collection is produced with one of nature’s most sustainable resources, BAMBOO. This 100% biodegradable plant has the capacity to acclimate to the environment and continue to grow at a rate of 2 inches every hour! Bamboo’s innate antibacterial functions naturally wick moisture and prevent odor. Unlike other antibacterial additives, bamboo is also hypoallergenic. In addition to being plentiful, finished bamboo fabric is extremely soft so using bamboo fiber in all of our garments gives our clothing a comfortable, luxurious feel. This type of versatility cannot be found with cotton, making bamboo considerably more resourceful. Bamboo fiber is mankind’s contribution to the protection of natural resources, rare minerals and the consideration of global balance.

If you are firmly committed to using only truly green products and if you care deeply about a company’s carbon footprint it would be hard to have much sympathy for Fiji Water. Without digging too deep online I found many articles that have assessed the cost and energy that is required to bottle Fiji Water and transport it to the USA. For instance, Ask Pablo at the Triple Pundit website calculated that “a bottle that holds 1 liter (of Fiji Water) requires 5 liters of water in its manufacturing process (this includes power plant cooling water).” And to deliver one bottle of Fiji Water to the USA consumes “81g of fossil fuels, 720g of water, and 153g of GHGs per bottle delivered to the US from Fiji.” Clearly this is not good news for a product that promotes distance and exoticism as its marketing advantages.

To counter this criticism the company has embraced openness and has a blog, the Fiji Green Blog. While this is a welcome move it also puts the company in to an awkward position. Their willingness to accept open comments on their site is commendable – check out the critical comments posted on the blog by the public. I have to take issue with the blog’s title though – Fiji Green. The company’s main web site is also titled Fiji Green. The use of the word ‘green’ suggests the influence of a marketer here and there is a danger in labeling a product ‘green’ when it is clearly not – the public is suspicous.

Media Post reports “According to an Ipsos Reid study conducted this spring on behalf of Icynene, seven in ten Americans either ‘strongly’ or ‘somewhat’ agree that when companies call a product “green” (meaning better for the environment), it is usually just a “marketing tactic”. Consumers appear to be wary of companies who label their products as being green, or environmentally friendly, acknowledges the report. In the US, 75% of the men believe that labeling a product green is just a marketing tactic, compared to 65% of the women.” And AdAge.com reports that although consumers “have better-than-average recall when it comes to remembering green advertising. The bad news: They aren’t buying into the claims.”

Fuji Water then is between a rock and a hard place – it needs to rethink how it markets its product to green consumers. The only bottled water that’s truly ‘green’ is the water you pour into a recycled container at home yourself from the kitchen sink. That action doesn’t conjure up visions of tropical jungles and faraway destinations but it will help reduce the environmental impact of shipping bottled water halfway around the earth.

Back in 1992 the US Government released a pdf of how to discern if a product that is marketed as ‘green’ is truly ‘green’ and made from recyclable material. And Earth Day is April 22nd.

Update April 18th 08: Bottle Maker to Stop Using Plastic Linked to Health Concerns, Canada Likely to Label Plastic Ingredient ‘Toxic’

Gaspard Augé and Xavier de Rosnay aka Justice the French ‘band,’ if you can call two electronic DJ/Musicians a band, have hooked up with Surface to Air to create a clothing line. Justice are now the biggest band on Ed Banger Records and it appears that they are extending the brand…now you too can dress like a French DJ.

Surface to Air was born out of a beat up old loft in Union Square, NY in 1996. Its initial members began to work together as artists, and the space quickly transformed itself into a cultural breeding ground for other new and emerging artists to come and create and exhibit their work in an environment that supported them. This was the birthplace for a new underground movement. With the recognition of the talent that was being displayed by the various members, the interest of the public was piqued, and various characters began coming to the space as a place to witness the new avant-garde in its formation. From Harmony Korine to Donald Baechler to Alfredo Martinez, you never knew who was going to stop by and what would happen when they did. [From their website.]

Daft Punk – Human After All [Justice Remix] [MP3]

The Nike ad.

The man himself – Saul Williams

Will Ferrell and Heidi Klum solve the left brain vs right brain dilemma.

“My main task in writing the drawing book was to dig down underneath everything I knew about art and drawing to try to find the most fundamental level of ‘thinking’ that goes on in drawing,” she said. “What was I seeing, how was I ‘seeing’ what I was seeing, and how was I transforming those perceptions into a drawing? It makes my brain hurt even now to remember the effort required by that seemingly simple task.” – Betty Edwards in her book Drawing on the Right Side of the Brain. 

I have written many songs in my lifetime. Frantic bass lines over frenetic beats mostly, and then, in conjunction with other like-minded musicians together we formed the complete whole entity recognizable as the “song.” My all time favorite song I’ve written with others? ‘Natural’s Not In It’ with Gang of Four, found first on its ground breaking [so I'm told] debut album, Entertainment! and later as the title track to Sofia Coppola’s movie Marie Antoinette. A close second? Evaporation by another of my bands, Shriekback, from its album ‘Care’ which also made the movie soundtrack ranks being as it was in Michael Mann’s ‘prequel’ to Silence of the Lambs, Manhunter.

The act of songwriting or the forming of musical ideas is a nonverbal form of intellect; we musicians cannot ignore the artist within, the one that resides in the right hemisphere of our brains, but being a nonverbal activity it obviously can be hard to describe the process that takes place from the germ of an idea to the seeding and ultimate fruition of a song – the left, logical hemisphere of the brain is of no help here. Unfortunately for some time the idea that the partitioning of our more creative thinking, tapping a mental connection via countless synapses that form the route to the right side of our brains, was dismissed and often scorned. Of course now we know the theory has been well tested and confirmed; simply put the left side of our brain is where our language center resides; it is the logical, linear problem solving and processing half of our brain. The right side, the side I use the most I reckon, is home to spatial perception and nonverbal concepts; it is the nonlinear, high-concept source of the imagination and of pleasure. It’s my ‘ideas centre’ where the songs, the ideas and even this post come from. I write less songs these days but I write much more; two thirds of my day at Nemo Design is spent over-heating the right hemisphere of my brain.

Which brings me to creative businesses; where are they headed and who will lead them? You might be surprised to learn that the current common wisdom points to a new generation of business leaders who “get the right brain thing.” In an article in the NY Times titled Let Computers Compute. It’s The Age of The Right Brain there’s this nugget – When General Motors hired Robert A. Lutz in 2001 to whip its product development into shape, he told The New York Times about his new approach. “It’s more right brain. It’s more creative,” he said. “I see us as being in the art business,” he said, “art, entertainment and mobile sculpture, which, coincidentally, also happens to provide transportation.” [That sounds positively McLuhan - see post below.] The article goes on to point out that today someone with a master of fine arts, M.F.A., trumps someone who holds a good old M.B.A. The point made that rings loud and clear is that if G.M. says it is in the art business, every company in any other industry is, too.

My most successful songwriting was mostly in collaboration with others – the whole being greater than the sum of its parts. It was about investing in each others ideas and sharing and adding to the burgeoning art piece or project with complete openness – today we call that radical transparency; nothing hidden, nothing guarded, no walls, no barriers to entry.

So, after considering the worth of being a right-brained musician, a songwriter, a blogger, a creative who finds himself running Nemo Design’s outward-facing digital properties I’ve come to this conclusion – I’m in the right place because Nemo has been set up with tools that provide a success formula for the future [left brain,] and that the right brain is King in our business [right brain!]

At Nemo Design we need to harness the power of the collective whole, understand that at the core of the company we are fundamentally operating as a ‘right-brained unit.’ When we require logic and strategy our left brains won’t let us down but the thinking and all the fun, the pleasure centre, the high concepts and the imagination all reside to the right. We no longer need to verbalize our ideas; we can now show them interactively in motion, in film, in video, in graphics, in projections on buildings, in sculptures, in events, in our actions because actions speak louder than…. 

So what does the future look like for branding, marketing and design companies like Nemo Design and similar companies such as Anomoly, Odopod and Crispin, Porter + Bogusky?

Who innovates, who creates in collaboration with others, who shares in the wealth of knowledge and experience that employees hold in their heads? Does it have to be put in words or business plans – left brain. Or expressed creatively through drawings, film, music, design and song – right brain? If Nemo Design embraces ideas and innovation (right brain) over execution and strategy (left brain) what will it look like in 5 years?

This morning the day began with me catching up on last Sunday’s NY Times Business Page and a story entitled Thinking Outside the Company’s Box. The article discusses one of the oldest barriers to innovation amongst large technology companies – Not Invented Here, wherein even the most creative people have a persistent bias toward their own creations versus the ideas of people from other companies. As I was pondering the way companies get round this dilemma (which had me also contemplating “The Curse of Knowledge,”) I came across a blog post from Adrian Ho at Zeus Jones who’s post outlines how large companies, e.g. Apple, “don’t really use advertising agencies and instead rely upon innovative business ideas to communicate their benefits and values to their customers.” Ho mentioned in a comment elsewhere that he wasn’t touching upon an ad agency version of “Not Invented Here” known as “Not Created Here,” (in fact he’s tip-toeing around it,) but rather was making comparisons to Alex Bogusky’s “Anything and everything is an ad” quote and what Ho sees as the “dangers of ad people presenting ideas about how to run a client’s business under the banner of everything is an ad” and how he’s “seen presentations go horribly wrong” because they were built upon that premise.

Which brings us to this thought – If “everything is an ad” should businesses communicate with their customers by simply continuing to run their business and therefore do they need an ad agency at all?

What are their options? Here’s a list for starters: Radical Transparency, a Facebook Page or Group, delivering groundbreaking stylish and functional products that brand the company and change how its customers approach communication, or an unfiltered company blog written by employees. And then there’s authenticity.

Back to the beginning; Not Invented Here and Not Created Here are both roadblocks to innovation and creativity. In the first case, large companies such as Google buy up other companies that bring them an edge in new technology or an opening into a new market. In the second case, Ho argues that “Rather than creating “communications objects” that help to grow a client’s business, agencies who champion the idea that “everything is an ad” should instead be helping to magnify and extend the communication and marketing effects of the client’s own business objects.” Which really means that a cultural shift within agencies needs to take place – agency creatives have to listen to the clients ideas rather than presenting something from scratch; one size does not fit all, companies need to embrace innovative business ideas to communicate their benefits and values to their customers. This morning another article in the NY Times caught my eye – How to turn a herd….