The Clutter of Pop

Wednesday, August 5th, 2009

Dave Allen: The Clutter of PopIn the mid-1990s our friend Dave Allen published a zine called “The Clutter of Pop” (followed by a record of the same name). In one of them he wrote an essay about the glut of entertainment media choking our attention spans. I’ve long since lost the zine and I can barely remember Dave’s insights, but I do keep thinking about it in light of the ever increasing glut since its publication.

It is often said that  we only use ten percent of our brains. While that’s not exactly true, we often do only use about ten percent of its capacity at any given time. Another way to look at it is as a giant sieve. When we’re awake and alert, our brains are filtering out a vast majority of the stimuli around us. Don’t check my math, but think of it as only ten percent of the world getting in. Contrast that idea to idea that when we’re asleep and dreaming, the filters are only partially on or completely off. This makes using less of your brain — or stimulating less of it — not only an advantage, but a necessity to your sanity.

As amazing as the human brain is, it still has plenty of limitations. Some of its limitations are what have created the aforementioned glut. We externalize our knowledge and the processing thereof to free up our internal bandwidth. Hieroglyphs, language, books, keyboards, archives, databases, cassette tapes, websites, and iPods are all products of our mental offloading. We’ve emptied our heads so much that now it’s difficult to find a signal among the noise. The digital shift from bits to atoms only exacerbates the issue, problematizing the filtering process in altogether new ways.

For instance, with the impending demise of the printed page the debate regarding digital books is in full swing, following closely after that of the compact disc. Though the nature of reading the printed word and listening to music lend themselves to digitization in very different ways, there is a major overlooked similarity in the transition: The organizing principles of both are being irrevocably reconfigured.

What is a book but an organizing principle? What is an organizing principle but a filtering device? The book works for printed language just as the album does for recorded music: it filters and organizes it in a meaningful way for mental consumption. As David Weinberger pointed out, analog media like books and albums filter first, whereas digital media like websites and MP3s filter last. That is, by the time you read a book it’s been through a thorough rigorous organizing, writing, editing, proofreading, and design process. When you run a search on Google or Wikipedia, what you end up reading is filtered and organized on the fly as you request it (Wikipedia actually has an ongoing organizing process, and Facebook and Twitter are filtering digital information in still new and different ways).

None of this filtering and reorganizing means that the book as we know it is going to go away anytime soon. What all of this means is that some things that were never meant to be books will now have a place to be themselves. Let’s face it, just as some records only have one good song, some books would be better off as blogs.

Inherent ViceTime is the one truly finite resource. If we are to optimize it, we need better filters and better organizing principles. Instead of slogging through a whole book on a topic that would’ve just as well made a decent magazine piece, we’ll read it as it develops on the author’s blog. When we want to get lost in some convoluted alternate reality, we can still read a thousand-page Thomas Pynchon novel on good ol’ paper (his newest came out yesterday and is roughly half that long).

These changes change the way we think. They literally change our minds. With more and more choices for our filtering pleasure, I believe it’s mostly for the better.

Twitter 101 For Business – Free PDF

Saturday, July 25th, 2009

Twitter 101 For Business NemoHQ Pampelmoose

The folks at Twitter have put together a fine deck of slides for businesses who are still struggling with how to use the Twitter platform. The same insights can be used for personal tweeting too but I prefer to see Twitter as a very effective business tool. Below is one of the slides that explains you don’t even need a Twitter account if you want to listen to what people are saying about your brand. The slides are a must read for all businesses or business owners. Download the PDF here.

Twitter 101 For Business NemoHQ Pampelmoose

Sign Of The Times? As Seen in Lawrence, KS

Wednesday, July 22nd, 2009

NemoHQ Pampelmoose Coke Lawrence Kansas

Hyper-local media, Portland Radio and the Social Web

Sunday, June 21st, 2009
Portland NPR OPB Music Pampelmoose WOXY.com NemoHQ
Portland Bike Art Pic by PortlandGround.com

Recently Josh Catone wrote an article on Mashable entitled ‘Why NPR is the Future of Mainstream Media.’ In it he points out how NPR has been adjusting and preparing for the coming digital landscape that will affect news media – radio, TV and newspapers. To avoid the fate of other news media, NPR has embraced the triangulation of local content, social media [in its true form] and ubiquitous access.

Local: Catone quotes new NPR CEO Vivian Schiller – “To me, local is the big play, because local commercial radio has abandoned the local market. Local newspapers are withering or sometimes dying. The big national media companies, including excellent ones like The New York Times, cannot afford to be covering every single community. So that leaves a big, gaping hole to serve Americans’ local coverage,” she told mediabistro.com in April.

The Social Web: Catone points out that “NPR’s Twitter account has over 780,000 followers, making it one of the top 25 on the social network (and third among news organizations behind only the New York Times and CNN). Their Facebook Page has over 400,000 fans.”

The tools now available for social web activity give news media of all stripes a way to connect, communicate and share information with their audience, attracting new listeners and retaining existing ones. NPR has taken this all the way with blogs, podcasts and mobile apps. Here in Portland, OPB Music is one of the few stations that focuses on local music and music from the Pacific Northwest. Given Portland’s rich and diverse music population there is never a shortage of great new music yet you will be hard pressed to find it on any local commercial stations. And as the audience for music fractures and spreads far and wide across the internet, online radio will be the biggest winner.

Even the face of music concerts is changing – as bands perform house parties or shows in other spontaneous locations local mainstream media should be jumping all over it working with local bloggers to bring access to live streams or reviews. Yet so far they haven’t, it’s been left to local alternative outlets such as OPB Music or local alternative newspapers like the Willamette Week or the Portland Mercury to cover. Even the New York Times has belatedly jumped in on local music activities with an article entitled ‘Indie Rockers, 90210.’

There appears to be no end to the bleeding for local mainstream radio and TV – revenues are set to plunge 15% according to this report. On the other hand NPR’s audience continues to grow. They had 23.6 million people tuning in weekly at the end of ’08.

In a strange twist, in what I presume is a response to the obvious downturn in advertising revenues, Portland radio station 94.7FM KNRK recently laid off one of its more popular radio personalities, Tara Dublin. Byron Beck a local reporter, and himself the victim of layoffs at the Willamette Week, broke the news. It appears that Dublin does have a local fan base – her ‘Save Tara’ Facebook page is garnering support from her fans. Those fans are complaining that 94.7 won’t let them leave comments in support of Dublin on the station’s forums. If true, that is bad social web practice. There is also the opposite view – Save Tara? Save Us From Not Having Tara on the Air – that is not as negative as it sounds; people are pointing out that if commercial radio continues its decline why would Dublin want to go down with the ship? This is the social web in action – people listening and joining the conversation; NPR understands this and embraces it.

Mobile Ubiquity: It is not just the success of the very popular iPhone that now gives people far-ranging mobile internet access from handheld devices, but the new, faster iPhone S does make it even easier and is a significant driver of mobile web traffic. RIM’s Blackberry, the Google Android device and the new Palm Pre are all in the race to be the web access mobile device of choice too.

Catone mentions Happn.in a new site that tracks trends locally on Twitter in 52 different metro areas around the world. This is a very useful tool and as Twitter search begins to be a popular way for people to find trending events and news, hyper-local will be incredibly important – searching for local events and news at the zipcode level is getting easier and easier. All local media outlets need to take note.

Related articles:

SEO and SEM Will Be Dead As You Know It in 6 Months
Authenticity and Authority on the Social Web
Hyper-Local News and Portland’s Hillsdale District

SEO and SEM Will Be Dead As You Know it in 6 Months

Sunday, June 7th, 2009

Who Killed Social Media Nemo Group Y
Palenists photo by ahockley

On Thursday June 4th here at Nemo we hosted a discussion in partnership with Group Y, with the tongue-in-cheek title Who Killed Social Media. [Audio stream of the event is here.]

The panel comprised of myself, Dave Allen (@DaveAtFight : Fight – [Update] Co-Founder, Fight LLC : James Todd (@jwtodd : twine.com) – Software Engineer at Radar Networks, for Twine, Matt Savarino (@Ridertech : ridertech.com) – Lead Information Architect at K2 Sports and creator of Ridertech, Lee Crane (@leecrane : leecrane.com) – an action sports online veteran along with Tony ‘Frosty’ Welch, Web, Community and Social Media Strategy Personal Systems Group at HP, Community Manager for theNextBench.com (@frostola : frostyland.com). The panel was moderated by Marshall Kirkpatrick, VP at ReadWriteWeb (@marshallk : readwriteweb)

We had a very lively discussion based around my belief that the term ‘Social Media’ is best left for marketers to use as they mistakenly consider social media a sales ‘channel.’ I prefer to think about the ‘Social Web’ starting with the premise that anyone who opens up a browser is participating in it. It is no longer about platforms such as Facebook or MySpace, it is not about confusing Twitter as a social network, it is about how Reputation Management is now critical and necessary and also how you handle your brand’s ‘Experiential Awareness’ as I call it. Google is moving into the social web space – as Frosty notes in a follow up post after the event: “You may ask yourself why Google has decided to add more weight to the social web. The answer in my opinion is that they realize that when a viral event is happening, people aren’t using Google to find out about it. Instead they turn to the searches on Facebook, Twitter, Digg and YouTube.”

A glaring example of what people are saying can be found by looking into the eMusic fiasco. I believe that the firestorm of criticism that eMusic came under from its subscriber base could have been avoided entirely if the company had simply taken out an insurance policy in the form of a Community Manager. Think about that next time you try to persuade reluctant executives that Community Manager is a real job, and if they still baulk tell them its not a salary but a business expense – online community insurance! eMusic failed at Reputation Management on the Social Web. I sensed that the audience in the room resonated with the idea of insurance – especially post the Dominos pizza melt down.

The most contentious point of the night, one that caused audible groans in the audience, came from Frosty – “SEO or SEM, in my opinion, will be dead as you know it within 6 months.” It was a powerful statement that he backed up later in a post – “I didn’t make this statement for a wow or shock factor, but because it’s something I believe. Also I don’t believe its a new revelation. If you keep up with Steve Rubel (@steverubel : Micro Persuasion), Jeremiah Owyang (@jowyang : Web Strategy) and others, you can see where the social web is heading, and what impact it is going to have. Especially on search.”

Clearly Frosty has opened the bottle and the genie can’t be put back in. Read all of his thoughts on the subject here.

More links:
Semantics Killed Social Media
Social media kills SEO
Transcript of the Panel

Search the thread on Twitter: #whokilledsm

London’s Mayor Falls Into River – The Social Web Cam is Always On

Thursday, June 4th, 2009