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	<title>Comments on: RyanAir Staff Attack a Blogger &#8211; When Things Go Wrong in Social Media</title>
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	<description>we deal in uncommon cents.</description>
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		<title>By: Cory O'Brien</title>
		<link>http://www.social-cache.com/2009/02/ryanair-staff-attack-a-blogger-when-things-go-wrong-in-social-media/comment-page-1#comment-4826</link>
		<dc:creator>Cory O'Brien</dc:creator>
		<pubDate>Sat, 28 Feb 2009 20:30:05 +0000</pubDate>
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		<description>While I don&#039;t think RyanAir had the BEST of responses, it&#039;s not like they pride themselves on customer service, so when your goal is to keep prices as low as possible, I guess you can be a bit of a jackass sometimes. Still, it seems like they could use a few lessons in working with the blog world to get POSITIVE coverage, rather than working against it to try and get NO coverage.</description>
		<content:encoded><![CDATA[<p>While I don&#8217;t think RyanAir had the BEST of responses, it&#8217;s not like they pride themselves on customer service, so when your goal is to keep prices as low as possible, I guess you can be a bit of a jackass sometimes. Still, it seems like they could use a few lessons in working with the blog world to get POSITIVE coverage, rather than working against it to try and get NO coverage.</p>
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		<title>By: Ryanair: cheap flights and cheap jibes : Dan Wilson : eBay expert, social networking, online community, ecommerce, stuff</title>
		<link>http://www.social-cache.com/2009/02/ryanair-staff-attack-a-blogger-when-things-go-wrong-in-social-media/comment-page-1#comment-4764</link>
		<dc:creator>Ryanair: cheap flights and cheap jibes : Dan Wilson : eBay expert, social networking, online community, ecommerce, stuff</dc:creator>
		<pubDate>Thu, 26 Feb 2009 00:25:14 +0000</pubDate>
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		<description>[...] and linking to pages that detail this silly little affair in the hope that people looking for cheap flights to France, Germany, Italy and Spain from Gatwick, Luton, Stansted and Heathrow (to name a few!) [...]</description>
		<content:encoded><![CDATA[<p>[...] and linking to pages that detail this silly little affair in the hope that people looking for cheap flights to France, Germany, Italy and Spain from Gatwick, Luton, Stansted and Heathrow (to name a few!) [...]</p>
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